Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Understanding the needs of customers
Great service
by Diana on 10/31/2019Josh was wonderful from the time we met him and going thru the purchase process. He was professional and answered all questions asked of him.Hello Diana and thank you for your kind words! Josh is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
SPITZER. Yay!
by James on 10/28/2019Ease of setting appointment and knowledge of both my service advisor and the service techsJames, thank you for the feedback! We are happy to hear about your positive experience at Spitzer Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
service
by Christine on 10/26/2019JAmes in service is always niceWe really appreciate your feedback, Christine. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Robert Thomasson, General Manager, (877) 735-3855
Warranty service
by Elizabeth on 10/17/2019updated 10/25/2019Charles has been nothing but prompt and accommodating.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Robert Thomasson, General Manager, (877) 735-3855
10/10
by Shannon on 10/18/2019updated 10/25/2019Brian was such a nice guy, made the buying process painlessWe loved reading this review! Happy customers are our aim, and it appears Brian really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Best, Robert Thomasson, General Manager, (877) 735-3855
The salesman made the experience
by Heidi on 10/25/2019I very much like the salesman Rutul. We test drove Toyota, Honda, Kia, Nissan, Hyundai, Subaru, Ford, Volkswagen and Mitsubishi and out of all of them hands down his information during the test drive blew everyone else out of the water.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Best, Robert Thomasson, General Manager, (877) 735-3855
Amazing Service
by Simone on 10/25/2019The staff is incredibly friendly, helpful and speedy.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Robert Thomasson, General Manager, (877) 735-3855
Great place to do business.
by Marylou on 10/25/2019It’s always a pleasure to do business with Spitzer. Courteous and knowledgable. Willing to take time to explain all the answers to my questions.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
Service
by Kelli on 10/24/2019Our service guy Jake was wonderful fixed our problems and keeped us up to date on car wonderful personWow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
Happy highbred user
by Eugene on 10/23/2019Very friendly staff process and very quicklyEugene, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Ms. B.
by Bernadette on 10/15/2019updated 10/22/2019From Deana, to James, to Jeninne the wait for service is always pleasant. They are a comforting team. The waiting room area is pleasant and comfortable.Bernadette, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Spitzer Toyota's Service Department. Best, Robert Thomasson, General Manager, (877) 735-3855
Great Service Dept
by Diana on 10/21/2019I was greeted by a service rep as soon as I entered the department. Everyone at Toyota was very nice and I appreciated that as well as their professionalism and effort to get the job done in a timely fashion as I waited.Diana, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Robert Thomasson, General Manager, (877) 735-3855
Good experience
by Anuja on 10/19/2019The sales associate rudy was helpful and friendly. I would definitely recommend this dealership to anyone looking at leasing or buying a car.We appreciate the kind words, Anuja. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Great service!
by Sally on 10/19/2019I liked the no pressure sales, and Doug M was knowledgeable about the entire line of trucks. Every one was friendly and mostly accommodating.Sally, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Robert Thomasson, General Manager, (877) 735-3855
Rav 4 Hybrid
by Jacob on 10/19/2019Rudy was amazing, he didn’t leave out one detail about my Rav 4! Couldn't have had a better salesman!Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Rudy and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Robert Thomasson, General Manager, (877) 735-3855
Good experience
by Alan on 10/12/2019updated 10/18/2019Quick service while I waitedAlan, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Robert Thomasson, General Manager, (877) 735-3855
Excellent Service!!
by Ronald on 10/09/2019updated 10/16/2019James in service went above and beyond to make my experience excellent!!Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with James and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Robert Thomasson, General Manager, (877) 735-3855
Good experience
by Mike on 10/14/2019Fast, on time, friendly staffWe really appreciate your feedback, Mike. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Robert Thomasson, General Manager, (877) 735-3855
Totally satisfied
by Saundra on 10/13/2019Efficient, friendly customer service. Appointment setting user friendly. Quality repair work.Thank you for leaving us this great review, Saundra! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer Service
by Mark on 10/14/2019Service was friendly and timely...Jake is great- most helpful. A class act....Thanks for the kind words, Mark! Best, Robert Thomasson, General Manager, (877) 735-3855
Good experience
by Robert on 10/12/2019Service writer helpful and friendly. Helped us a little on pricing. Providing the loaner vehicle was exceptionalRobert, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Volvo S60
Jeep Compass
Volkswagen Tiguan
Thank you for your positive review, William! Providing top-notch service is so important to us, and we are glad that Tyler's efforts met your satisfaction. Congratulations on your new ride! We wish you safe travels and we hope for an opportunity to work with you again.
by Spitzer Toyota Monroeville on 06/09/2025