Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Janet
by Janet_M_B on 05/02/2017updated 05/16/2017I liked the no pressure selling. And I got answers to my questions about the difference between Prius models, something that I did not get at another dealership.Gary alsbury
by Bernard1123 on 04/22/2017updated 05/09/2017Our salesman was not too pushy or aggressive but still showed concern for our needs. He was just right! I'd definitely recommend him to family or a friendThank you for taking the time to write us a great review on Edmunds. I am thrilled to hear that you had such a great experience at Spitzer Toyota. Please let us know if we can help you with anything else. Best, Robert Thomasson, General Manager, (877) 735-3855
Another Amazing Experience!
by Selena1723 on 04/30/2017updated 05/05/2017A huge thank you to Sam Bickle and the Spitzer Toyota team! Went into the dealership looking for another Corolla but wanted to upgrade this time around for my lease. Sam gave me some great options to consider and I was able to get… everything I wanted and more in my new Corolla. Sam went above and beyond my expectations to make sure I was happy with my choice. Thanks so much Sam, I love my new car!!! My experiences with Spitzer are always awesome and the staff is amazing! They've become like family to me! Truly one of a kind!It's great to hear that our team was so helpful in assisting you! We treat all of our customers like family and it's always great to hear that our team's outstanding customer service has turned you into a return customer. We look forward to seeing you back at Antwerpen Toyota! All the best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer was a pleasure to work with
by Sally15931 on 04/27/2017updated 05/05/2017The whole process was fast. The salesperson listened to what I wanted. The finance person was clear and quick with the paperwork.Thank you for your review. It was a pleasure to work with you as well. We hope to see you back at Spitzer Toyota! Sincerely, Robert Thomasson, General Manager, (877) 735-3855
Positive Experience at Spitzer Toyota
by Jeannine6 on 04/29/2017Don Danan at Sputzer Toyota was a very friendly and helpful salesperson Not pushy. The rest of the staff was also helpful and did not push more optionsThank you for leaving us this great review. I am happy to hear that Dan could be so helpful and friendly during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best regards, Robert Thomasson, General Manager, (877) 735-3855
1ST TIME CAR BUYER
by Delaina on 04/27/2017Gary and David explained every step of the process. We were buying one of their used vehicles and from start to finish it took less than 2 hours.Thank you for your feedback, Delaina. It's fantastic to know that Gary and David were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best regards, Robert Thomasson, General Manager, (877) 735-3855
Satisfied Customer
by Michael411 on 04/25/2017Salesman and everyone else I spoke to was knowledgable and helpful. Weeks after the purchase I had questions and my sales man happily took the time to help me.I appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. All the best, Robert Thomasson, General Manager, (877) 735-3855
Gary is the best
by Rachel2727 on 04/21/2017Gary was very helpful and nice and made the experience fun. Jamie was very helpful in pulling cars for me to look at.Thank you for leaving us this great review. I am very happy to hear that Gary and Jamie could be so helpful and nice during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer
by kenmesse on 04/05/2017updated 04/19/2017A real friendly atmosphere. Andy and Doug were easy to work with and the transaction went smooth. We got what we thought was a good deal.Thank you for your kind words and congratulations on your purchase! We at Spitzer Toyota are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your vehicle! Kind regards, Robert Thomasson, General Manager, (877) 735-3855
new car purchase
by beverly20 on 04/18/2017The purchasing of the new car was simple and not pressured. People were very courteous. This is a very different experience from others that I have had.Thanks for the wonderful compliments! I couldn't be more pleased to hear ourselves described as courteous. We hope you enjoy your vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again! All the best, Robert Thomasson, General Manager, (877) 735-3855
Best dealership experience !
by Dana104 on 04/05/2017No pressure, everyone was friendly, greeted right away. Given multiple options in buy or lease so I could make he decision best for me. Got so much in the car for the money. Fair deal for my trade.It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Spitzer Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, Robert Thomasson, General Manager, (877) 735-3855
Easy, Honest Experience
by CarmenDi on 03/27/2017Very easy, the salesman (Idon) was very honest and likable, friendly and not pushy. The paperwork was done fairly quickly by Ben and very well explained. We had already researched the car on-line but it was a very pleasant experience in the… dealership. Car was gassed up and washed before we drove out!Thank you for your wonderful feedback. At Spitzer Toyota Monroeville, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
2017 Toyota Tacoma Purchase
by jmatchock21 on 03/19/2017Very friendly. Nothing negative to say. Everyone was nice to work with. Vehicle purchased was nice and clean. Would recommend.We appreciate you for letting others know about your experience at Spitzer Toyota Monroeville. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Robert Thomasson, General Manager, (877) 735-3855
highlander purchase
by timothy52 on 03/10/2017updated 03/16/2017The entire experience was a 100% class act. Salesman was awesome and very knowledgeable and polite. Finance manager was terrific and easy to talk too. Dealership is top notch.Timothy, we appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to come back to Spitzer Toyota Monroeville. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
new car purschase
by englla99 on 03/07/2017updated 03/16/2017Very honest, nice sales & finance people. Jared did his best to get me the car I wanted and did not try to talk me into more. I felt very comfortable with him and just knew my son would approve of him. Plus I meet a very friendly Rav4… owner while on the lot looking and she just happened to be a service people on her way home. She was very down to earth & friendly and also convinced me that this was the place I want to be.Thank you for your wonderful feedback. At Spitzer Toyota Monroeville, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
New Lease- RAV4
by DaronM11 on 02/28/2017updated 03/10/2017Jared was great, as were the other men that helped with the entire process! They made the entire process very easy!We're excited to hear that Jared took care of you and that everything went very smoothly. We hope to see you again in the future at Spitzer Toyota Monroeville. Sincerely, Robert Thomasson, General Manager, (877) 735-3855
spitzer Toyota
by Gmg0519 on 02/19/2017My car salesman Don, was courteous and prompt. He answered all my questions and made the deal smooth and comfortable. I never felt pressured to buy but was glad at the swiftness of the transactionThank you for the excellent review! It is great to know that Don was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Robert Thomasson, General Manager, (877) 735-3855
Spitzer Seals the Deal
by Kburgh_57 on 02/17/2017The quick and efficient sales staff. In particular, Kyle. This young man was courteous and his attention to every detail and my satisfaction was tremendous.Thank you for taking the time to share your feedback. Each employee is a valued member of the Spitzer Toyota team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Regards, Robert Thomasson, General Manager, (877) 735-3855
Great experience at Spritzer Toyota
by Rlmccarley3 on 12/31/2016updated 01/07/2017No pressure sales staff, salesperson Ken was extremely helpful and knowledgeable. I researched my potential purchase online and based on similar vehicles sold in my area, I saved over 2k... Literally!Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Regards, Robert Thomasson, General Manager, (877) 735-3855
Great Car Sales
by Dsacche on 01/05/2017I felt the salesman and manager did not play the negotiating game with us. I usually have to work very hard and over a long period of time to get to a deal where the dealership and myself are both satisfied. This was my first car purchase… where we agreed on the first offer.Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Regards, Robert Thomasson, General Manager, (877) 735-3855
Survey
by Vithalkulkarni on 12/05/2016updated 01/03/2017representative was patient enough to answer all the questions and made us comfortable. overall we had great buying experience. Thank you Dave
Volvo S60
Jeep Compass
Volkswagen Tiguan
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Spitzer Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855
by spitzertoyota on 05/27/2017