Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Understanding the needs of customers
LOVE SPITZER!
by Jena on 12/05/2019updated 12/13/2019Everyone is always so nice. The waiting area is comfy, and there's free hot chocolate (I love hot chocolate). Plus if they know you're waiting for your vehicle, they try to get it done super quick so you're not sitting there for 6… forevers.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer Toyota Monroeville PA
by Joseph on 12/12/2019Friendly Support Staff. Excellent Technicians. Jennine is Tops.Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Robert Thomasson, General Manager, (877) 735-3855
Maintenance on my Rav4
by Linda on 11/30/2019updated 12/05/2019Convenient online scheduling, drop off, Friendly Staff, shuttle service.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Service Department
by Steven on 11/26/2019updated 12/04/2019From The service writer the the mechanic working on my vehicle was nothing less then professionalism and kindness.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
Prius xle awd oil change and check
by Richard on 12/03/2019Very organized and polite.. Great service.Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Robert Thomasson, General Manager, (877) 735-3855
Customer service Review
by Samreen on 12/02/2019Excellent, very efficient customer service.Samreen, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Robert Thomasson, General Manager, (877) 735-3855
Morning turned around !
by Jon on 11/25/2019updated 12/02/2019It was amazing; hands down best car experience I can remember. I was having a particularly unpleasant morning and Dina was pleasant , attentive, and simultaneously effective at getting the car serviced; it really changed the pace of my… whole day! I look forward to a return visit, thanks guys.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Robert Thomasson, General Manager, (877) 735-3855
Bought a new 2019 Toyota Highlander Hybrid
by Nan on 12/01/2019Salesman, Phil, was courteous, kind and helpful. Kyle completed the financing quickly and I left with a new vehicle the same day. Phil gave great instructions on the technology of the SUV.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
positive experience
by David on 11/28/2019very nice and professional presentation with relaxed atmosphere.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
RAV-4 Spitzer Toyota experience
by David on 11/20/2019updated 11/26/2019Working with Rudy was thorough, easy, efficient, and caring about the customer’s needs. He is a treasure on your staff and very polite. I will definitely be a repeat customer.Thank you for your great review, David! We're glad to have Rudy on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer Toyota
by New_Toyota_Owner on 11/26/2019The facility was very accessible. It was very clean and comfortable waiting area. The staff were very friendly, approachable and knowledgeable. It had a large lot and many vehicles to choose from.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Excellent experience
by Marisa on 11/25/2019I have been a Spitzer customer for approximately 20 years. I specifically come back due to the personalized service that Jamie Benson and now Doug K. Have given me. They not only take care of my needs when I come to purchase but also each… time I come for service or anything else I need.Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Robert Thomasson, General Manager, (877) 735-3855
Service for inspection.
by Michael on 11/24/2019Service great and fast.very good experience.Michael, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Robert Thomasson, General Manager, (877) 735-3855
This place is trustworthy.
by Joe on 11/22/2019The shuttle service is a lifesaver. I loved seeing that one of the workers brought their dog to work and that customer's dogs are welcome. My service manager Deana makes me feel like family.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer Toyota is the BEST!!
by Scott on 11/23/2019The was the most seamless car buying experience that my wife & I have ever encountered. Our saleman (James Platt) was amazing & made everything so easy. I will refer anyone in the market to Spitzer Toyota for the best car buying experience… imagineable!!! Great job!!!Scott, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Robert Thomasson, General Manager, (877) 735-3855
Jamie
by Jamie on 11/23/2019Exceptional service. Rudy is a 5 star employee. Extremely knowledgeable. Will recommend Spitzer Toyota to anyone in the market. Will recommend Rudy to satisfy every aspect of your car buying experience. Rudy exceeded all of my expectations!Hello Jamie and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Rudy was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Robert Thomasson, General Manager, (877) 735-3855
Great service
by Patrick on 11/14/2019updated 11/22/2019Smooth, courteous and effective. All issues were resolved.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
Good service
by Anita on 11/13/2019updated 11/22/2019Staff is friendly, courteous, answered all of my questions about the service for my carAnita, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Robert Thomasson, General Manager, (877) 735-3855
Multi-point and PA Inspections
by Nina on 11/18/2019Excellent check-in and customer service with Jennine Bonifati. The mechanics always fix the problem and provide the right level of maintenance.Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Robert Thomasson, General Manager, (877) 735-3855
yearly car check
by Julia on 11/18/2019the work was done in a timely manner. Every one was courteous and helpful.Julia, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Robert Thomasson, General Manager, (877) 735-3855
state inspection
by Jan on 11/17/2019your customer service reps!!! they are the best!!!We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Volvo S60
Jeep Compass
Volkswagen Tiguan
Thank you for your positive review, William! Providing top-notch service is so important to us, and we are glad that Tyler's efforts met your satisfaction. Congratulations on your new ride! We wish you safe travels and we hope for an opportunity to work with you again.
by Spitzer Toyota Monroeville on 06/09/2025