Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Understanding the needs of customers
Wonderful service from Spitzer
by Molly on 02/09/2020Wonderful as always, friendly, courteous, and helpful.We appreciate your input, Molly. We're glad to hear that you are consistently impressed with the service we offer here at Spitzer Toyota. If there is anything more we can do for you please come back and see us any time! Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer For The Win!!
by Alicia on 02/09/2020The excellent customer service that I received from Jamie Benson and Doug. They were kind, respectful and very patient with me. Doug also helped me clean out my old car. They’re wonderful!!Alicia, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Spitzer Toyota's Service Department. Best, Robert Thomasson, General Manager, (877) 735-3855
Good Service!
by Erika on 02/07/2020Jake is awesome! He really does a great job!Thank you for your great review, Erika! We're glad to have Jake on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer Toyota Monroeville
by Lisa on 02/05/2020Jimmy was great! professional, easy going no pressure. When we first got there the salesman were in a meeting and a gentleman by the desk asked for our requirements in vehicle and got the process going. Very comfortable process. And the… finance person was great. Probably should get him a space heater. his office was freezing! LOLHello Lisa and thank you for your kind words! Jimmy is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Very easy to work with. Great service
by Joshua on 02/03/2020It was easy to make an appointment online. When I got to the shop the service was courteous and quicker than expected.Joshua, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Spitzer Toyota's Service Department. Best, Robert Thomasson, General Manager, (877) 735-3855
James Platt was the best salesman that didn’t rush us into a car
by Mark on 02/01/2020James Platt didn’t push our family into buying the first car we test drove. He worked with us for a week until he found the right car for us.Hello Mark and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that James was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Robert Thomasson, General Manager, (877) 735-3855
Friendly car buying experience.
by Andrew on 01/31/2020Friendly and professional.Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy your new vehicle and we look forward to doing business with you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855
Pre-owned Honda Accord purchase
by Christina on 01/30/2020Everyone was friendly and laid back. I didn't feel pressured. All of my questions were answeredWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
My New Dealership!!
by Joe on 01/30/2020The laid back,no pressure,non pushy sales that is usually associated with other dealerships.My salesman Brian was excellent! Very nice,knowledgable and made arrangements to drive me to pick up my new Tacoma.Very satisfied!Joe, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Robert Thomasson, General Manager, (877) 735-3855
Oil change
by Naomi on 01/29/2020Timely service, courteous staff, comfortable waiting area.Naomi, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Robert Thomasson, General Manager, (877) 735-3855
Great service
by Gary on 01/22/2020service was vey efficient, quickGary, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing efficient service. Best, Robert Thomasson, General Manager, (877) 735-3855
Car Service
by James on 01/20/2020They get you right away and have your car done when they say.Thank you for the kind words, James. We truly appreciate your business. Best, Robert Thomasson, General Manager, (877) 735-3855
Customer for life
by Sarah on 01/20/2020Quick and speedy service. Always friendly and helpful at this dealershipThank you for the feedback, Sarah! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Robert Thomasson, General Manager, (877) 735-3855
Great overall experience
by Matthew on 01/19/2020Always smooth. Great service. Great coffee!Thank you for the great feedback, Matthew. We truly appreciate your customer loyalty! Best, Robert Thomasson, General Manager, (877) 735-3855
Emergency State Inspection; oil & lube service
by Pamela on 01/17/2020Service was efficient & fast. Jeanine was accommodating, gracious & kind.Pamela, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Robert Thomasson, General Manager, (877) 735-3855
Happy customers
by Eric on 01/16/2020Rudy is a fantastic salesman who’s honest and trustworthy. We got a great vehicle at a great price.Hello Eric and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Rudy was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Robert Thomasson, General Manager, (877) 735-3855
Deb
by Deborah on 01/13/2020Friendly and professional. Do excellent job on my carWe appreciate the kind words, Deborah. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
?? not sure what this is.......
by Walter on 01/11/2020Deanna is the best! She is a great asset for your service department......helpful, courteous, knowledgeable, professional.Hello Walter and thank you for your kind words! Deanna is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Toyota Service Center
by Barbara on 01/10/2020I was greeted and waited on immediately upon entering the service center. Friendly and helpful staff. Clean, comfortable waiting room with tv and fresh Dunkin’ coffee.Thanks for the great feedback, Barbara. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855
Taco
by Robert on 01/08/2020Quick. EfficientRobert, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Robert Thomasson, General Manager, (877) 735-3855
service 1/7/2020
by Angelo on 01/08/2020Working with Deana is always enjoyable, answers all our questions and is very curtious. Work is none in the allotted time.Thank you for your great review, Angelo! We're glad to have Deana on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Volvo S60
Volkswagen Tiguan
Volvo XC40
Thank you for your positive review, William! Providing top-notch service is so important to us, and we are glad that Tyler's efforts met your satisfaction. Congratulations on your new ride! We wish you safe travels and we hope for an opportunity to work with you again.
by Spitzer Toyota Monroeville on 06/09/2025