Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Great Buying Experience
Fantastic Sales and Maintenance @ Spitzers !!
by Tammy on 05/06/2020This is my second vehicle from Spitzer. I am so impressed by my Sales agent - Rudy. His knowledge and just going above & beyond made this new purchase fantastic. The maintenance dept does a wonderful job. Thank you Spitzer!Mrs
by Janet on 05/05/2020Friendly service peopleWe appreciate the kind words, Janet. We look forward to seeing you again in the future! Take care, Robert Thomasson, General Manager, (877) 735-3855
25K Checkup
by Derrick on 05/05/2020I have been really upset on behalf of the service department and how I've been treated. I was irate over the phone with Charles the technician and he remained calm, cool, and respectful towards me the whole time while showing sympathy.Thank you for taking the time to write this review, Derrick. Our highest priority is satisfying our guests and we are delighted to know that Charles made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, Robert Thomasson, General Manager, (877) 735-3855
Great customer service
by Nicole on 05/02/2020Brian was a great salesman. He was flexible with dealing with the covid19 situation but also ensured he answered all of our questions and showed us everything we needed to know about the car. He was very professional and friendly.Hello Nicole, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Brian was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Robert Thomasson, General Manager, (877) 735-3855
Great Job!
by Mary on 04/28/2020Fast,easy, the salesman worked toward a beneficial result and considering Covid 19, made it as pleasant as possibleMary, thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Robert Thomasson, General Manager, (877) 735-3855
First online purchase
by Eugene on 04/27/2020I believe I was the first online purchase after the sales were reopened due to the CoVid-19 closing. It could not have went better. Everything was handled very professionally with tons of patience and help from the staff at Spitzer. I was… literally only at the dealer for a few minutes to pick my new vehicle. This was definetly one of the best car buying experiences in my life. I wish they all could be this easy and quick. Thanks so muchThank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Robert Thomasson, General Manager, (877) 735-3855
GREAT REVIEW
by Dian on 03/17/2020It is always great to see Jennine Bonifati, who is always my service manager. I know that everything will be done, and taken care of as long as I get Jennine. Even if I don't remember that something needs done --- Jennine always knows.Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best, Robert Thomasson, General Manager, (877) 735-3855
state inspection and emissions and repaired one issue.
by Linda on 03/17/2020Fast and efficient check in and check out.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Reasonable experience
by Eugene on 03/14/2020Cooperative pleasant staff pleasant facilityWe appreciate the kind words, Eugene. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
GREAT.
by Marylou on 03/12/2020Service is great and the people at Spitzer Toyota are wonderful to work with. Would highly recommend them to anyone.Marylou, thank you for the feedback! We are happy to hear about your positive experience at Spitzer Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Competent service, convenient scheduling
by Jeffrey on 03/12/2020Speedy service. Generous availability made scheduling convenient.We appreciate the kind words, Jeffrey. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
3 hour transaction
by Mark on 03/09/2020Straight forward honest and responsive.Mark, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Robert Thomasson, General Manager, (877) 735-3855
Great Service, Outstanding Staff
by Paul on 03/05/2020Your sales associate Phil made this the absolute best experience I've ever had in buying a car. I've had negative experiences in the past and was really not looking forward to doing that at all. He was professional, knowledgeable, and did… not try to up-sell anything. Your price point was also very competitive and the total buying experience - from door to car, was very stress-free. Love the car! Again, can't say enough for Sales Associate, Phil Allerton! He is an asset to your establishment! Great team you have out there at Spitzer Toyota. Great experience!Paul, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Phil went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, Robert Thomasson, General Manager, (877) 735-3855
Good experience
by Margaret on 03/05/2020Everyone was friendly and helpful and informative about the frame issue with the Tacoma.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Excellet Service....as Always!!
by Barbara on 03/05/2020I LOVE ALL OF THE PEOPLE AT SPITZER. the young men in the service department always take extra time with me and explain everything and always are so kind. and, I love how they always wash my car!!!We appreciate the kind words, Barbara. We look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
Satisfied customer from Beaver County
by Karl on 03/04/2020Second car bought there in < 12 months. Each time the sale was quick, seamless, friendly and met my financial goals & parameters. The staff was extremely helpful, knowledgeable and treated me like family.Thank you for leaving us this great review, Karl. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Great Service at Spitzer
by Jill on 03/03/2020Super friendly and trustworthy.Jill, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Robert Thomasson, General Manager, (877) 735-3855
Great experience!
by Cindy on 03/01/2020We had a great experience! No pressure. It was all about what WE wanted and not what someone else wanted for us. Our Our salesman Brian was awesome to work worth! He took so much time with us while we figured out what we really wanted and… could afford.Cindy, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Robert Thomasson, General Manager, (877) 735-3855
Friendly A++ service
by Ronald on 03/01/2020Friendliness of staff, very knowledgeableThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Great service and wonderful staff
by Sue on 02/28/2020friendliness, timeliness and overall courtey of the staff always keeping you informed and making you comfortable during the waitThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Great Dealership
by Christine on 02/28/2020Excellent service, staff are professional and courteous, and the coupons are worth the travel!Christine, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Spitzer Toyota's Service Department. Best, Robert Thomasson, General Manager, (877) 735-3855
Toyota Tacoma
Volkswagen Tiguan
Toyota 4Runner
Tammy, thank you for the feedback! We are happy to hear about your positive experience at Spitzer Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855
by Robert Thomasson on 05/13/2020