Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Understanding the needs of customers
Inspection and oil change
by Lakshmipathi on 05/27/2021Friendly staff and timely completionWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Excellent service
by Mike Kitsko on 05/26/2021Very friendly service department, issue seems to be handled in a timely manor.Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Robert Thomasson, General Manager, (877) 735-3855
Efficient and friendly
by MaryAnn on 05/26/2021Friendly, efficient. Did exactly what I asked for in a timely manner. taking good care of my care so I don't have to worry that something will go wrong. Any time I have been there, whoever i dealt with was friendly and helpful.MaryAnn, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Robert Thomasson, General Manager, (877) 735-3855
Great Dealership
by Caroline on 05/24/2021It's easy to work with the service providers and prices are fair and reasonable.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Great
by Monica on 05/24/2021Great communication, easy scheduling.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
AA
by Andriy on 05/21/2021Prompt and honest serviceThanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855
Service at Spitzer Toyota
by Terri Sawhill on 05/17/2021I brought my car in for service and spoke to Deana Hicks. She was friendly, courteous , and explained in detail what I should expect with the service. The car was finished faster than anticipated. Overall I am very satisfied with my… experience.Terri, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Excellent service work and customer care work
by Jim on 05/15/2021The service work that was recently performed on my car was excellent, and everything was done timely without a long wait time, I am very happy with the work that was done. The customer service was very good and very professional. I'm very… satisfied with all the service that preformed on my car.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Robert Thomasson, General Manager, (877) 735-3855
Essential
by Essential on 05/14/2021My experience with Spitzer Toyota started Deana Hicks who I found to be an exceptional service person i.e. cordial, pleasant, knowledgeable, interested in resolving my problem.Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855
Easy experience
by Matt on 05/07/2021The entire experience was very easy and my salesman (Doug) always communicated with me in a timely fashion. Rudy did a great job with the delivery of the vehicle also. Super easy all around.Matt, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Robert Thomasson, General Manager, (877) 735-3855
good service
by Russell on 05/06/2021Just dropped my truck off the night before and placed keys in the drop box for service the next day. Everything was taken care of with no problems.Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Robert Thomasson, General Manager, (877) 735-3855
Great buying experience!
by Tom_F on 05/02/2021Very friendly, knowledgeable, and efficient staffWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Great staff
by James on 05/01/2021Good experience, staff was great. They answered all my questions. No pressure to do anything. Helped me save money with my loan.It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Spitzer Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855
Inspection and Emission
by Beth on 04/27/2021The staff was very nice. The length of my visit was quick.We really appreciate your feedback, Beth. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Robert Thomasson, General Manager, (877) 735-3855
Spitzer Toyota Is The Best
by James on 04/25/2021Andy, Doug and Kyle went out of their way to make our experience stress free and very pleasant. We've been customers of Spitzer since 2000 and have never had a bad experience. Their Service Department is wonderful also.Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Robert Thomasson, General Manager, (877) 735-3855
Excellent service!
by Cathy on 04/25/2021Our sales team, Rudy and Andy did a magnificent job acclimating me to our new Camry! Much appreciated! Rock on! CathyCathy, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Spitzer Toyota! Best, Robert Thomasson, General Manager, (877) 735-3855
Highlander purchase
by Jaclyn on 04/23/2021Friendly and quick customer service. Rudy Shah was greatIt is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Robert Thomasson, General Manager, (877) 735-3855
My Experience At Spitzer’s Service Department
by Robert on 04/21/2021Treated me like familyThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Positive Experience
by Jacqueline on 04/20/2021We had been to other dealerships that day and we got to Spitzer Toyota right at closing time. Although they were losing, the salesmen, one of them being Ian Izzo, took time to answer our questions on a car in the lot that we were… interested in. The next day we received a call from Doug, made an appointment for that day. By the end of the day we had a beautiful car for a competitive price. Ian and his manager made the process of purchasing our car quick and easy While still answering all questions and explaining all particular of the car. We are very satisfied with the service we received.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Robert Thomasson, General Manager, (877) 735-3855
Great experience
by Jeffrey on 04/20/2021Excellent service from sales person Joshua Prittie. He made for a pleasant and painless experience. The pricing on the vehicle purchased as well as the trade in was fair and what I was expecting. Overall a great experience and we were… able to get the car that we wanted.Thank you for taking the time to share with us, Jeffrey! The goal of the Spitzer Toyota team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Best, Robert Thomasson, General Manager, (877) 735-3855
Good review. Service Representative, Charles Carter, is very helpful.
by Joseph on 04/19/2021Friendly. Punctual. Economical.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Volvo S60
Volkswagen Tiguan
Volvo XC40
Thank you for your positive review, William! Providing top-notch service is so important to us, and we are glad that Tyler's efforts met your satisfaction. Congratulations on your new ride! We wish you safe travels and we hope for an opportunity to work with you again.
by Spitzer Toyota Monroeville on 06/09/2025