Spitzer Toyota Monroeville
Customer Reviews of Spitzer Toyota Monroeville
Review type:
Understanding the needs of customers
Easy no hassle purchase
by Linda C Pittsburgh Toyota Fan on 12/02/2021Purchased a brand new rav4 from Rutul Shah Tuesday. Probably the best and easiest experience purchasing a car in my life. This was our ninth car purchase and our fourth Toyota from Spitzers’ for our family. I still drive my 1998 Camry… locally for errands, it my not be the prettiest car but it starts up every time with 160K miles. When my 2013 Corolla was totaled in an accident last month I came back to Spitzers’. Rutul was wonderful, no pressure, no sales pitch. He answered all my questions honestly. I would highly recommend him to anyone looking for a vehicle.Linda, Congratulations on your new Toyota RAV4! We greatly appreciate your business, and we are so glad that Rutul provided you with a pressure-free and remarkable experience! He will be honored to have earned your kind recommendation. We thank you for your wonderful review, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with!
Fantastic Service
by Gayle on 11/30/2021The service reps are very friendly and keeps you informed about your vehicle...the facilities is very clean...would recommend to allWe cannot thank you enough for your wonderful review of Spitzer Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Robert Thomasson, General Manager, (877) 735-3855
I fell in love with my Rav-4 Hybrid
by Susan Chikalla on 11/30/2021Idan Danan was an excellent sales person. He explained everything about the car and financing in a way I could understand. My new car is beautiful and I am thrilled to have a reliable and classy looking vehicle, that gets 40 mpg!Susan, Thank you for leaving Idan this excellent review! We are happy to hear that he was so helpful and informative, and we are thrilled that he could get you into a vehicle that you love! We wish you the warmest congratulations on your new Toyota RAV4 Hybrid, and we hope to see you again when the time comes for your first service!
Spitzer review
by Ben on 11/29/2021Mr. Seddon was excellent! No pressure sales gimmicks , made me feel confident in my purchase..would buy from again!Congratulations on your new vehicle! We are thrilled that Ben could be of assistance to you and make your overall experience both smooth and successful! We can't wait for you to enjoy your new vehicle, and we will be awaiting the opportunity to work with you again!
Service appoiintment
by Edward on 11/22/2021For once we were in and out in a reasonable amount of time.About 1 hour for inspection and oil change.Edward, Thank you so much for your 5-star review. We always aim to enhance our services in every way possible, and we are pleased that the efficiency of our work met your satisfaction during your recent visit. We wish you the safest of travels, and we hope to see you again the next time you are in need of automotive service!
The services to my auto was excellent. The mechanic accomplished what I wa
by Mattie on 11/20/2021Deana Hicks is a valuable person at Spitzer Toyota. She goes out of her way to provide excellent service to me . Ms. Hicks kept me informed about the status of my car.Thank you for leaving Deana this wonderful review! She certainly is a wonderful asset to our team, and she will be honored to know how greatly you value her service! We wish you the safest of travels. Please do not hesitate to let us know how Deana and the team may serve you again!
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Robert Thomasson, General Manager, (877) 735-3855
Pleasant experience
by Eugene on 11/19/2021Knew me and my car very quick and efficient processingEugene, Thank you so much for your 5-star review! Offering quality and efficient service is so important to us, and we are overjoyed that our efforts met your satisfaction. It is our pleasure to assist you. Please do not hesitate to let us know how we may serve you again in the future!
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
Rav 4 Hybrid
by Dennis on 11/17/2021Knowledge and Customer friendliness of James ThomasDennis, Thank you for leaving James this 5-star review! We are happy to hear that he took great care of you throughout your visit! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
Service department
by Linda on 11/17/2021The service department was very friendly and helpfulLinda, Thank you so much for your 5-star review! We are so glad that our team could provide you with the quality service that you so much deserve. It is our pleasure to serve you. We hope to see you again the next time your vehicle is ready for service. Safe travels!
I had a 35k mile check
by Bill S on 11/13/2021The work, communication and quality are excellentThank you for this amazing review! We really appreciate your business. Best, Robert Thomasson, General Manager, (877) 735-3855
Bill, Thank you so much for your 5-star review! Offering top-quality service is so important to us, and we are overjoyed that our efforts met your satisfaction. We wish you the safest of travels. Please do not hesitate to let us know how our team may serve you again!
Battery Scare
by Darleen R on 11/11/2021Thank you so much to Charles Carter. I needed a battery and I was out the door in an hour. This was a walk in no appointment. Really appreciated them seeing me on such short notice.Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855
a pleasant experience
by Joseph on 11/08/2021Customer ServiceJoseph, Thank you so much for your 5-star review! We are pleased that we could be of valuable assistance to you throughout your visit! It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that our team may help you with!
great customer service
by laura on 11/05/2021friendly staff. very knowledgable, explained everythingThank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Robert Thomasson, General Manager, (877) 735-3855
Laura, Thank you so much for your positive review! We are so glad that our team could be of assistance to you. We wish you the safest of travels. Please do not hesitate to give us a call if you ever have any further questions or concerns!
Not a long drawn-out process
by Lezleyan on 11/04/2021Straightforward, fast and easy. No BS. One of the best customer service experience I have ever had purchasing a vehicle. Rudy was so kind and Respectful of my hectic life and time. Things like that mean a lot.Lezleyan, Thank you so much for your amazing review! Providing a hassle-free and remarkable experience is so important to us, and we are glad that Rudy's efforts could meet your satisfaction! He will be honored to know that you deeply valued his assistance. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!
Superb Service
by ML Fidler on 11/01/2021I like the friendly and courteous staff at Spitzer Toyota. My service advisor, Charles Carter, has good people skills, technically inclined and willing to serve his customers. He also is a good listener, has patience and communicates in a… timely manner.Thank you so much for your wonderful review! We are so glad that Charles provided you with great care throughout your visit. He will be honored to hear of your very kind words! We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service!
Gréât experience
by Mojo on 10/28/2021Not a good time to buy a car, but Josh made it rather enjoyable. He was very knowledgeable and no pressure selling.Congratulations on your new vehicle! We are so glad that Josh could be of assistance to you and make your overall experience as seamless as possible! We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that our team may help you with!
Spitzer Monroeville
by James on 10/26/2021The service appointment went smoothly and was completed in a reasonable amount of time.James, Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future! Please drive safely, and do not hesitate to let us know how our team may serve you again!
Came up with a good solution for me.
by Ray on 10/26/2021Corey did a great job explaining the difficulties of my repair and coming up with a good solution when the part wouldn't be available for up to 6 months. I also liked the ability to schedule my appointment online.Ray, Thank you for leaving Corey this 5-star review! We are happy to hear that he took great care of you and your automotive needs throughout your experience. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!
Good experience.
by David on 10/25/2021Ian was great to work with. Smooth buying experience.David, Congratulations on your new vehicle! We are so glad that Ian could be of assistance to you and provide you with a 5-star experience! We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that Ian or the team may help you with!
Superior Customer Service
by Joe on 10/25/2021They are always so helpful, customer centric and completely different from my poor experiences in the north hillsJoe, Thank you so much for your 5-star review! We are so glad that we could consistently be of assistance to you and provide you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again!
Excellent service
by Car service forJames F on 10/22/2021The service work preformed on my Toyota corolla was excellent at the Spitzer Toyota center in monroeville pa this October 2021; they completed all the work ery efficiently and very satisfactory in a timely manner, everything was done in a… few hours, and the service manager James Thomas was very professional and friendly with his great customer service helped the process to go very well and smoothly , the price was very reasonable for the work completed on my Toyota and i was happy everything went well , and i will continue to have my car serviced in the future at the Spitzer Toyota in monroeville pa.We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Robert Thomasson, General Manager, (877) 735-3855
Volvo S60
Jeep Compass
Volvo XC40
Thank you for your positive review, William! Providing top-notch service is so important to us, and we are glad that Tyler's efforts met your satisfaction. Congratulations on your new ride! We wish you safe travels and we hope for an opportunity to work with you again.
by Spitzer Toyota Monroeville on 06/09/2025