#1 Cochran Buick GMC of Monroeville
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Customer Reviews of #1 Cochran Buick GMC of Monroeville
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#1 Cochran
by William on 02/28/2025updated 03/10/2025Had my truck inspection done, radiator flushed. Both services were done in a timely manner and I was kept updated the entire time. No hidden costs. The entire team did a great job..Excellent Customer/Automotive Service
by Greetings on 01/12/2023updated 01/17/2023The Customer/Automotive Service was excellent and I was able to get an appointment expediently to resolve my issue.Lied!!!!!!
by Scott on 01/07/2023Took car to Washington, PA location for a warning light issue. After waiting 2 1/2 hrs, they were unable to provide error code printout; was still charged a $160 diagnostic fee; & was handed a $6500 estimate (part needed to fix issue was… $500). Never had an issue in Wexford , PA location. It's a shame that they closed that specific location where customer service was a priority and the best I've ever dealt with (from sales to service). I will never return to the Cochran Infiniti Washington location.Scott, thank you for bringing your concerns to our attention. We have provided the error code print out and have had management go through the estimate with you to discuss any further concerns. It's always our goal to provide excellent and clear communication, so please don't hesitate to reach out to us directly if there is anything further we can do to assist.
Fast, Friendly Service
by RichieC on 12/12/2018Dropped my car off in the morning for new tires, new brakes and rotors install, and an inspection. Was informed that work had been completed by early afternoon. Fast, friendly service!!Excellent service all around
by KSTChiap on 02/23/2018From the Service Advisor, Ron Bettencourt, the Lunch Counter Clerk, Lisa, I was treated like I was the only customer in the Service Center during my entire experience at Cochran Buick GMC Dealership In Monroeville.always go above and beyond
by cwschwerIII on 05/13/2016Every time I use #1 Cochran for Parts, Sales, Service, or Collision Center they go above and beyond my expectationspoor service, and poor quality
by mustafa0949 on 04/15/2016not happy, poor service poor quality, waited until the warranty ran out and then tells me,about all the work that needs to be done;and the same with my sons car;
About our dealership
William, we're happy you found our staff to be so supportive during your experience here at #1 Cochran of Monroeville. Please don't hesitate to reach out to us if there's anything more we can do!
by Beckett Adams on 03/12/2025