Sloane Toyota of Malvern
Customer Reviews of Sloane Toyota of Malvern
Review type:
SloaneToyota make it Easy to buy a new vehicle
BUYING A CAR AT SLOAN TOYOTA
by Allan1960 on 08/03/2018I like dealing with Mohamed because we make quick clean deals. Service department is also good. Coffee machine makes excellent coffeeThank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent
Lease
by Kimberly on 08/03/2018Sales rep Nicole was very knowledgeable and answered all my questions. She did not pressure and gave me time to make important decisionsThank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent! Thank you for choosing Sloane Toyota of Philadelphia! Sincerely, Brett Younger- General Manager- brett.younger@sloaneautos.com- (215) 742-9300
Be sure to ask for full disclosure and be willing to negotiate
by Deborah on 08/03/2018I appreciated the expedient process and willingness to satisy the customer, in the end. It was unfortunate that they didn’t share the history of the vehicle up front. If buying used, be sure to look it up in Carfax.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent! Thank you for choosing Sloane Toyota of Philadelphia! Sincerely, Brett Younger- General Manager- brett.younger@sloaneautos.com- (215) 742-9300
Amazing Sales Experience at Sloane
by cdy2456 on 06/29/2018Our sales associate, Steve Musser, was unbelievably helpful and thoughtful throughout the whole process. We had visited a few dealerships, Toyota and other brands included, and did not have the same type of attention Steve provided to our… car search. He was extremely knowledgeable and honest about the car options we were considering within our budget. He was able to answer questions we had about a wide variety of car topics. I would send anyone his way who is looking at a new car or trading in a lease.We cant thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
The worst customer service in any business
by dshaw19013 on 06/26/2018The worst service department I have ever encountered! Apathy, Arrogance, Dishonesty, and just a general sense Of "WE COULD CARE LESS ABOUT YOU, WE ALREADY HAVE YOUR MONEY". Even after I told them I would NEVER buy another car from their… dealership to the face of the General Manager, who was the worst offender in the place. True attitude starts from the top down. I would simply suggest you avoid this dealership...Weve received your comments and are reviewing them with our team. Please contact us directly if youd like to discuss your concerns further.
Low stress; high on facts.
by AndrewG8 on 06/01/2018updated 06/15/2018Frank Straface was an excellent representative for the deal. He listen to what I was thinking, was patient, responsive and most importantly, no pressure or hard sell. He just provided the facts in a professional way and that sealed the… deal. And their price was competitive without haggling.Spontaneous Assessment of Customer Needs
by Rosemary19 on 06/07/2018updated 06/15/2018Everyone I encountered in various departments knew their job and were totally proficient at it. Everyone who passed me in the showroom asked if I was being helped. There was a warm hand off from one department to the other.We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
Communication needs improvement
by GameSetMatch on 06/13/2018Sue, the Service Manager, is wonderful. She explains things thoroughly and is very knowledgeable. The Service Department is much better than the sales/parts departments. I purchased my car there and have addressed sales issues.We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Outstanding truck buying experience.
by dcardone on 06/13/2018Our salesman, Mohamed Sid'Ahmed, was outstanding. He made the entire truck buying experience so easy, clear and simple. Everything was explained with the highest degree of professionalism. I will be sure to recommend him to my family and… friends. Thank you again for this superior experience.We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
Happy
by Wenxingwang on 06/11/2018Everyone was extremely nice! Much better experience then conecellie Toyota! All things were done and everything was wonderful! Next Toyota I will definitely buy it at solone ToyotaThanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
Great Service at Sloan Toyota
by RayberH on 06/08/2018The staff in the Sloan Toyota Service Department were professional, competent and helpful. I came to the service department with the special need to leave my car a few days before it could be picked up, That need was accommodated without… any problems. GREAT SERVICEThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
Another positive Sloane experience
by Paul_Morris on 06/05/2018Sloane Toyota continues to delight me as a customer. My recent service was another positive experience. I was having difficulty arranging for a ride from my wife and was looking at having to camp out at Sloane for several hours; Dennis… and Bob (my excellent driver) came to my rescue and provided shuttle service to my home in Glen Mills. My home is on the extreme boundary of Sloane shuttle service, but Sloane graciously provided the service. I purchased my vehicle from Sloane in 2012 and, even though I moved to Glen Mills, I have always had it serviced with Sloane. In fact I drive past some of your competitors who are located much closer to me just to go to Sloane. The service that I had done was priced fairly and I appreciated my free car wash. All of the staff that I encountered at Sloane were helpful, knowledgeable, and friendly. I especially enjoyed chatting with Bob my shuttle driver on my ride to and from home. Thank you for another excellent experience.Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Best dealership/ best salesman
by Bettyann1 on 05/28/2018updated 06/04/2018Professionalism of our salesman is tops. We have continuously returned to your dealership because of Mohammad. He has never disappointed us.Sloan toyota
by Ryang219 on 06/02/2018I pulled into the service drive and was greeted immediately with a warm welcome. Service was excellent and my service advisor had my vehicle ready to be serviced in a timely manner. I waited for my vehicle during the service and was made… sure I was a priority. I recommend Sloan toyota to anyone for their vehicle needs.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
2018 Rav 4
by heidistarr on 05/28/2018Very easy, professional and helpful from start to finish. Nicole was great. She was very professional, helpful but not pushy. Made the whole process very easy and not stressful at all!,Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat â General Manager â mike.nasrat@sloaneautos.com - (484) 329-7300
Excellent service at Sloane Toyota Malvern
by ElliotW on 05/24/2018Got the recommended service that improved our gas mileage. Also an alignment that made sure our tires work evenly. Great service and personnel.Elliot, we really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Sloane Toyota Malvern team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Great Service
by purcellv51 on 05/23/2018They had what I wanted, answered all my questions, worked out a good finance plan for me and very courtesy.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
Purchased New Used Corolla
by schaess on 05/23/2018I purchased a new used Toyota Corolla with low mileage. It was a good deal with extras on the car. The salesmen were very helpful. I have bought previous cars from sloane.Wonderful back-to-back car-buying experience!
by WalScott123 on 05/17/2018updated 05/22/2018When it was time to replace my wife's vehicle, our auto repair place recommended we see Mohamed. It was an unexpected purchase, but Mohamed made the experience great - even going the extra mile and making sure my three daughters were… comfortable while we were all in showroom. We got a Highlander, and the experience was so easy we came back the very next day with my wife's father so he could get a Highlander too. I'll be back again soon for Mohamed when it's time for me to get my own Toyota.Great service
by brian1881 on 05/17/2018updated 05/22/2018Mohamad was fantastic. Accommodating, honest, and straight-forward. He, and the others at Sloane, went above and beyond the call of duty to ensure my happiness.Pearl White XLE Camry with beige leather
by Bestbob_1 on 05/12/2018This is my sixth car from Mohammed, he must be doing something right . Deal made via text before I walked in the door. It's always a pleasure!Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat â General Manager â mike.nasrat@sloaneautos.com - (484) 329-7300
Sloane Toyota of Malvern serves the Malvern, PA area with New Toyota and Used Car sales and service. We have regularly updated lease deals, flexible financing, and a fully stocked parts department. Part of the Sloane Automotive Group, which has been serving the Philadelphia area's automotive needs since 1970, we look forward to helping you. "There Is No Place Like Sloane." Contact us today:
593 Lancaster Ave
Malvern, PA 19355
(484) 329-7300
https://www.sloanetoyotamalvern.com/
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
Pravin, thank you for your continued trust in Sloane Toyota of Malvern! We're delighted to hear that Eric, Carrie, Ed, Anthony, and Frank made the process smooth and efficient. We appreciate your recommendation!
by Sloane Toyota of Malvern on 02/06/2025