Skip to main content

Sloane Toyota of Malvern


593 Lancaster Ave, Malvern, PA 19355 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (7) No (0)
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
The worst customer service in any business
Written by dshaw19013 on 06/26/2018

The worst service department I have ever encountered! Apathy, Arrogance, Dishonesty, and just a general sense Of "WE COULD CARE LESS ABOUT YOU, WE ALREADY HAVE YOUR MONEY". Even after I told them I would NEVER buy another car from their dealership to the face of the General Manager, who was the worst offender in the place. True attitude starts from the top down. I would simply suggest you avoid this dealership...

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
toyotaofdevon on 06/29/2018
Dealer Response
We’ve received your comments and are reviewing them with our team. Please contact us directly if you’d like to discuss your concerns further.
Report