Sloane Toyota of Malvern
Customer Reviews of Sloane Toyota of Malvern
Review type:
SloaneToyota make it Easy to buy a new vehicle
installation of part
by Helen on 03/28/2019updated 04/04/2019Staff was curtious and helpful. Repair was covered under warranty.Thank you so much for your review! We really appreciate your business and are so happy that our staff could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
Ryan Baer
by Ryan on 03/29/2019updated 04/04/2019Being treated like family was definitely the biggest thing I liked when walking through the doors.Thank you so much for taking the time to share your kind words about your experience at Sloane Toyota of Malvern! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything be it sales or service! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
Sloane was very accommodating
by Rebecca on 03/30/2019updated 04/04/2019Jason was great to work with and helped me out so much. I trusted him and felt he was fair in our purchase. Very good experience.Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Great service
by Robert on 03/29/2019updated 04/04/2019The hospitality of the staff and my sales rep Nicole .Robert, we are so glad we could take care of all of your needs at Sloane Toyota of Malvern. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
Positive
by LN on 04/04/2019Service director is always helpfulLN, thank you for the feedback! We are happy to hear about your positive experience at Sloane Toyota of Malvern, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Great service as usual
by Toyotafan on 04/02/2019Dennis took the extra time to remove any concerns I had with my car's acceleration service when I immediately came back to the dealership with concerns about its acceleration. He handled the issue promptly by test driving my car and showing… me how to accelerate, and explaining further about the throttle being cleaned; I was not pressing the gas pedal enough and was just pressing it too lightly. The car runs great, and with Dennis help, I am confident my car is in good hands at this dealership whenever I bring it in for service.Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Dennis and the rest of the Sloane Toyota of Malvern team. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Fast service
by Bruce on 04/02/2019Appointment was available the day after I called. My car was done sooner than expected.Bruce, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Review
by Amy on 04/01/2019Everything was easyAmy, thank you for choosing Sloane Toyota of Malvern and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
great customer service.
by Anne on 04/01/2019Salesman was great. He noticed some imperfections in the on screen computer system, which he had fixed right away. I do not live near Malvern & did not trade in my old vehicle so he was kind enough to bring my new vehicle out to the… Glenside Sloane for me to pickup.Anne, we are so glad we could take care of all of your needs at Sloane Toyota of Malvern. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
Experience
by Thomas on 03/26/2019updated 04/01/2019Excellent focus on customerPay attention
by William on 03/26/2019updated 04/01/2019Experience good. Constant reminders about a survey I already did twice, not so good!!Best service
by Frances on 03/25/2019updated 04/01/2019Friendly, Kept me posted on what needs to be done to my car.30,000 Mile Service
by Vela on 03/25/2019updated 04/01/2019Had no issues. Just didn't like the no more Shuttle Drivers VS. Lyft this time. Doesn't feel like part of the Sloane Family by going with outside drivers.New Lifetime Customer
by Michael on 03/27/2019updated 04/01/2019Awesome sales representative - Tim Hogan. I received a quote from your online service and had a trade-in estimate before going to the dealership. Having all of the details I needed before arriving made the process much easier.Perfect dealership
by Desiree on 03/25/2019updated 04/01/2019Nicole was in charge of my purchase . She was very sweet and polite to me the whole time , I could have asked for a better person in sales I don’t thinkTacoma
by Zachary on 03/25/2019updated 04/01/2019I thought everyone I encountered (especially my salesman - Frank) was very helpful and knowledgable. Overall a positive experience.2019 Rav4
by Morgan on 03/29/2019Mohamed made me feel like I was The only costumer he hadThanks for taking the time to leave us this awesome review, Morgan! At Sloane Toyota of Malvern, we take guest feedback seriously and are proud to see that you drove away happy in your new Toyota RAV4. I will share your compliments with Mohammed and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, Mike Nasrat General Manager mike.nasrat@sloaneautos.com - (484) 329-7300
Satisfied 15
by Andrea on 03/29/2019Mike has always been very helpful and courteous. The rest of the staff is very good too. I feel that the service department is very honest.Andrea, we appreciate your kind words about our service team. Thank you for choosing Sloane Toyota of Malvern for your vehicle needs. Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
Review of Visit
by Ravi on 03/23/2019updated 03/29/2019For some reason, not felt welcomed in the morning.Excellent Service
by Leela on 03/22/2019updated 03/29/2019Service and courtesyMostly satisfied.
by Pamela on 03/21/2019updated 03/28/2019Easy to make an appointment. Friendly people. Nice place to wait.
Sloane Toyota of Malvern serves the Malvern, PA area with New Toyota and Used Car sales and service. We have regularly updated lease deals, flexible financing, and a fully stocked parts department. Part of the Sloane Automotive Group, which has been serving the Philadelphia area's automotive needs since 1970, we look forward to helping you. "There Is No Place Like Sloane." Contact us today:
593 Lancaster Ave
Malvern, PA 19355
(484) 329-7300
https://www.sloanetoyotamalvern.com/
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
Pravin, thank you for your continued trust in Sloane Toyota of Malvern! We're delighted to hear that Eric, Carrie, Ed, Anthony, and Frank made the process smooth and efficient. We appreciate your recommendation!
by Sloane Toyota of Malvern on 02/06/2025