Sloane Toyota of Malvern
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Dealership Service Review
service Rating
Great service as usual
Written byon 04/02/2019
Dennis took the extra time to remove any concerns I had with my car's acceleration service when I immediately came back to the dealership with concerns about its acceleration. He handled the issue promptly by test driving my car and showing me how to accelerate, and explaining further about the throttle being cleaned; I was not pressing the gas pedal enough and was just pressing it too lightly. The car runs great, and with Dennis help, I am confident my car is in good hands at this dealership whenever I bring it in for service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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dealerreply on 04/02/2019
Dealer Response
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Dennis and the rest of the Sloane Toyota of Malvern team. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure!
Sincerely, Dennis Hoffman - Service Manager d_hoffman01@sloaneautos.com - (484) 329-7300
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