BMW Of Devon
Customer Reviews of BMW Of Devon
Review type:
Very pleasant experience
Best of the Best!
by Antman on 02/25/2022JT and the Finance Manager were very easy to work with. They both were very efficient in their process. JT was not pushy or super salesy, which I very much appreciated. He was very responsive to my text messages and I knew what was… happening behind the scenes every step of the way.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Devon BMW
by Vincent on 02/22/2022Everything. Everyone was very professional and kept me informed through the whole process after ordering the car Would definitely come back and order my next carYour kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Emergency repair
by Brant on 02/20/2022Everything was great and fixed in a timely fashion. Recall was handled as well. Damage all thanks to Pennsylvania’s crappy roads!Brant, thank you for your kind words about the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Fantastic Buying Experience
by Mark on 01/18/2022Anthony Phiri was extremely professional, well prepared for our appointment and did not waste time in putting together a mutually acceptable deal. It was a please to work with him and your finance department. Everything was prepared and… went very smooth. I felt like it was a team, not just a transaction.Thank you so much, Mark! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Very clean facility. Knowledgeable & helpful staff. Quick & clean service.
by John on 01/07/2022Family atmosphere. Friendly service. Would refer to a family member or friend. Would certainly buy another car here. Best car I have ever owned.Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Amazing Sales Consultant
by Steven on 12/04/2021updated 01/07/2022Our sales consultant Andrew Krier was amazing. I met him over the Summer and he stayed in touch notifying me of cars I might be interested in. I am a high level auto enthusiast and car collector who really appreciated Andrew's knowledge and… passion for cars. He was very respectful and a true asset to the Sloane Organization. I will definitely buy more cars from Andrew in the future. I hope the organization acknowledges his great work! Thank you Purchased a 2022 BMW X3M Competition. An amazing daily driver for a true enthusiast!!Great buying experience
by Corinne on 01/07/2022Relaxed experience. Sales was not pushy. Felt like we were respected and given a very fair deal. Drew was great salesman for us.We really appreciate your feedback, Corinne. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
BMW service at Devon PA
by Stephen on 12/07/2021Unable to schedule online but called my advisor - Eric - and he said bring it in and I am sure we can do something. He got back to me on a timely basis, called me to try and get an answer to expedite ordering parts and kept me informed as… to statusThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Quick, efficient, effective service
by James on 12/03/2021Quick response to my recent Clutch failure. Charlotte got it fixed pronto, and with a loaner. The narrative and video analysis of the problem was impressive.We appreciate your input, James. We're glad to hear that you were impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Awesome experience
by Marly on 12/03/2021Zach Hartel was an awesome representative of BMW of Devon. He was very attentive, helpful and answered all my questions in a timely manner. My whole experience, including the signing of my paperwork, was effortless and quick.Marly, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Traded Vehicle coming off lease and purchased CPO
by Phillip on 12/03/2021Had the product that I was looking for. Handled the lease termination for trade in vehicle effortlessly. Love my "new" CPO vehicle.Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
The best dealer in the area.
by Stacey on 12/03/2021My salesman Darryl was patient, helpful and all around awesome! Everyone at the dealer was wonderful to work with. I got a fair trade-in, no nonsense with bargaining and negotiating and the process was super easy. The finance associate… was also such a pleasure to work with. Not my first BMW, but my first time building a car from scratch and I couldn't be more pleased!It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions please don't hesitate to contact us! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Effortless car buying experience
by Meg_DB475 on 12/03/2021Outstanding service from BMW of Devon and especially Drew Wendel. Knowledgeable, attentive, and super thorough. Never knew a car buying experience could be wonderful.thank you!!!Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Exceptional Purchase and Service Experience...
by ahobby on 11/05/2021It was a very pleasant purchase experience from the moment I called to inquire about a 2019 CPO 540. Fortunately, my Client Advisor, Darryl Tate, answered the call and continued to be a blessing. He was extremely responsive, professional,… honest and knowledgeable. The General Manager, Mike Todak, went above and beyond to assist me, as well. I must also commend the Service Manager, Richard Hudak, who assisted me after the sale. This dealership stands behind their vehicles and the entire staff is dedicated to ensuring that customers are 100% satisfied with the service. Lastly, the BMW Genius, Tyler Ables, was very helpful. I've owned several 5 series and he enlightened me to options I didn't realize were available. Thank you, BMW of Devon!Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great salesman and Customer Service!
by Tara on 10/30/2021The entire process from start to finish with John Walden was very seamless. My initial phone call with him, receiving the SUV details, leasing quotes, then coming in for my initial test drive. The X3 that was sent to me happened to already… be in stock the day I visited. I put down my deposit & was back in a few days later to purchase my dream car. All of my questions were answered accordingly, closing the deal was very smooth, with my new X3 being prepared & ready to go home with her new happy owner!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Excellent Service
by Charles on 10/23/2021Our service team member ( Jeff ) is very professional. In addition, the service technician was very thorough and articulate in his video review of my vehicle.We appreciate your marvelous feedback, Charles. It's our commitment to ensure quality customer care by providing thorough as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Great dealership
by David on 10/22/2021Excellent service. Great sales team. They were able to get me the car I wanted in a very timely fashionDavid, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great Car Shopping Experience!
by Elizabeth on 09/24/2021Everyone has been so helpful! Drew Wendle was our salesman and he was awesome! He spent so much time with us from the very beginning. He sold the car by thoroughly explaining its features and not making us feel rushed. He answered all our… questions and then some. He went the extra mile. The other folks we spoke with in financing and parts were also really helpful and friendly. We genuinely appreciated the overall professionalism of everyone we encountered. And we love our new car!First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Drew assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Purchase of BMW X3
by Nikki on 09/14/2021Fast, easy, and professional staff who went above and beyond What was expected. Delightful experience in a beautiful place. This survey needing 20 or more words has been the worst part. Could only get to 19. Had to make up the restThank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
great experience
by Albert on 08/25/2021Dale my sales associate was awesome! Use of technology was great! Everyone i came in contact with was friendly and knowledgeable.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
easy
by Mark on 08/16/2021Down to earth low key salesman, good price for my tradein with no argumentWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
With the power of the Sloane Automotive Group we will be able to deliver all of the services and amenities that you would expect from a premium BMW Dealership in Devon, PA. Whether you are a new customer or someone who has been to this location before, we are looking forward to having an opportunity to WOW you with premier customer service and professionalism.
The all new BMW of Devon is located at 20 Lancaster Avenue in Devon, PA right near the Devon Horse Show. We are open for service Monday through Friday 8am-5pm and Saturdays 9am-5pm. We will be expanding our fleet of BMW Service Loaner vehicles as well as providing shuttle services to nearby venues.
Please visit Sloane Automotive Group's All-New BMW of Devon in person. We think that you will be impressed and we are excited for the opportunity to serve Devon, Malvern, Norristown, King of Prussia, Berwyn & Wayne.
If you're in the market for a new or used car, you've come to the right place.
- Complimentary Loaner Cars
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
It's great to know that Anthony provided you with a smooth and informative experience at BMW of Devon. We appreciate your recommendation! Enjoy the ride in your new BMW X3!
by BMW of Devon on 02/29/2024