Customer Reviews of Hometown Toyota
Review type:
Transparent Sales Process
by Lisa Wolfe on 04/05/2025
Steve's Hometown Toyota is upfront, fair, and easy to work with. When it's time to buy another car, this is where I will go!! Alain and Hanis were a great team.
17 reviews
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Transparent Sales Process
by Lisa Wolfe on 04/05/2025Steve's Hometown Toyota is upfront, fair, and easy to work with. When it's time to buy another car, this is where I will go!! Alain and Hanis were a great team.Lisa, we're delighted to hear that Alain and Hanis made your experience at Steve's Hometown Toyota so positive! We look forward to welcoming you back when you're ready for another car. Thanks for the kind words!
Bought a Tundra
by Ray Duman on 03/12/2025updated 03/19/2025Everything went smooth and quickly, sales person Mike B was very personable and knowledgeable. Closing with the finance person, there were costs associated that were never disclosed until signing. I had to ask about the charges and response… was the items were already on the vehicle and they couldn’t take them off once installed, even though they were never listed on any paperwork, website or literature other than the signing documents. Beware!Ray, thank you for sharing your experience with Steve's Hometown Toyota. We're glad to hear that Mike provided personable and knowledgeable service, however, we apologize for any confusion during the closing process. We appreciate your feedback as it helps us improve our transparency moving forward. If there's anything further you'd like to discuss, please feel free to reach out!
Hot Lips Toyota Cars
by Farra Siegeler on 06/26/2024Very prompt with responding to my online inquiry. Stayed in contact with me the whole afternoon until I arrived, met me at the door. Cory was MY GUY! So personable and polite. Les the finance guy…he was MY OTHER GUY. He was patient and… went back and forth with offers and touching base with the bank. Now Van who I have now nicknamed FLASH from Zootopia, he was awesome too! I know they are supposed to tell you what you want to hear but these guys I fell in love with….so much so that we bought two cars from them. I miss my 4 runner terribly but we had to make some changes in our car structure and they fulfilled that need with professionalism. I would recommend this dealership to anyone. I hope Corey, Les and Van get to read this because I want them to know how amazing they are ❤️❤️Farra, we're delighted to hear that Cory, Les, and Van made your experience at Steve's Hometown Toyota so memorable! Thanks for the glowing recommendation and congrats on both of your new cars!
As agreed upon
by Ed on 08/02/2023The vehicle we wanted to purchase a month prior was exactly the one we purchased for the price we agreed upon a month earlier...no surprises, no gimmicks, no last minute issues. The staff at Hometown Toyota has integrity and honesty.Ed, we're glad to know you had a straightforward and honest experience with us at Steve's Hometown Toyota. We appreciate your feedback!
Awesome Job!
by GoPackers75 on 06/12/2021Freddy Moncada is a great salesman! He cares about his customers and their comfort and happiness. Nice to see this still exists!Great place
by Jeff and Jody Colton on 05/09/2021I can see why Hometown Toyota gets the President's Award because of top notch salesmen likes Mike Bevers. This is the third time Mike has sold us exactly what we were looking for. There is no beating around the bush he's straight forward… and tries his hardest to get you the vehicle, the price, and the terms that you want. We love dealing with Mike because we can laugh and have a good time. He always checks up on us to make sure we are happy with our vehicles and takes care of our service needs. I will always buy from Mike and HomeTown Toyota. Thankyou very much, Jeff & Jody ColtonSuperb salesman and super friendly staff!
by Debra and Tim on 03/27/2021Alain, our sales associate was absolutely fantastic. We told him what we were after. They had the exact Toyota Tacoma TRD Off Road with premium off road package, navigation, 6’ bed, tow package and bed liner. We drove it home. Alain went… above and beyond to help us with our purchase at 9:30 at night. We did not have to put a deposit down and wait to have it built, they had the vehicle on site to purchase immediately.Buying made easy
by Porscha_J on 09/19/2019Robert was great! Showed professionalism and listened to out needs in vehicles. Showed us what we wanted to see in vehicles, test drove and then helped us through best options for our family. He helped making the purchase go smooth. Great… personality and very friendly!Great Salesman Service
by DAY on 07/13/2019We were extremely pleased by the level of service and professionalism provided by Robert as well as the other employees that helped us. Robert treated us like family and listened what we wanted and guided us along the way.New car
by Jennifer27 on 05/21/2019Steves hometown toyota in ontario oregon and their sales rep robert did a amazing job helping me and my husband get a car that fit us and our 4 kids. We really appreciate all the help and services steves hometown gives. Robert did a amazing… job and listen very well to what we were wanting in a car. I would recommend robert or anyone whom works at steves hometown toyota.Great experience - buying a car
by Paul on 05/07/2019updated 05/13/2019Ismael worked hard for us and placed no pressure on us during the whole process. Once we had finalized everything they even payed for us to go to lunch while the paperwork was being drawn up. I will have to give them 5 stars for their… service and will go back when its time to buy our next vehicle.Chad Morales and Steve's Hometown Toyota!
by Ben on 01/20/2019What a great truck buying experience! Chad Morales took his time with me by first helping via a phone call, then texts with more information and pictures, and finally a smooth non-pressured purchase of a "new to me" vehicle. Being from… Boise I had concerns of conducting a purchase in far off Ontario, OR but the experience was well worth my time. The truck was for my daughter and it brought tears to her eyes. Thank you Chad for all the help! I'd recommend anyone to give Chad a call for help on a vehicle purchase. This is an A++ group of people. BenGreat service!!!
by Scott on 09/08/2018Tyler Taylor at Payette helped us find our daughters first car. He didn't pressure, got us exactly what we wanted at the price we wanted, and we were in and out in very short order. Great job!!!Scam
by care1830bear on 05/11/2018What a mess... So we bought a Toyota 4 years ago here. Last week David called us and said he had someone wanting a 2014 prius and that he could save us a few hundred dollars a month and get us into a 2018. I pressed as we all know if it… SOUNDS TO GOOD TO BE TRUE IT IS! David assured me that was not the case and the deal was pretty much a done one. I told him the mileage of my current car and he said it was not a problem. So Duane and I drove down today to look at cars. David was busy so we got another young man, Cameron. NOTHING was what we were told it was. It was one BIG HUGE SCAM!!!! I ended up walking out and calling the manager, Mark. Who apologized and reworked the numbers. We were able to come to a deal that would work too get the new car. Not my call, if I had it my way I would not have given them my business after being LIED to just to get us to drive 120 miles. When we returned, Mark, the manager didn't even come out to say anything, I guess just convincing the customer to return is where is job is complete. So yes we are completely SUCKERED by the SCAM I guess they still win they got the sale!Just to run a credit check...
by SunShine on 01/12/2018Showed up and Michael Taylor (sales associate) gave me a two day run around. Company is crooked as a snake in grass.Weare so sorry for your experience - please reach out to our Vice President Paul Carson at the store he would be happy to see if we can help.
Weare so sorry for your experience - please reach out to our Vice President Paul Carsonat the store he would be happy to see if we can help.
Steve's Hometown Toyota- Not bad!
by xbguido on 10/28/2008Good experience purchasing a Toyota Truck. Sales Rep was very good, no games. Truck was ready when I arrived, cleaned properly and full of gas. The F&A guy was a little overboard and was really pushing extra services - although did not… argue when they were declined. Overall A+Coby Smith is a GREAT & Honest Salesperson
by leester on 06/07/2011updated 06/01/2025I've had great luck working with Coby Smith after Dan Nugent became the F&A guy. Coby is patient, and will work to find you the best deal. The nice thing about this dealership is that they will start by showing you the actual Dealer invoice… on whatever car you're wanting to buy, and then see what you think is a fair price. I send friends & family to Coby and none have been dissapointed with him or the sales process. Also, they charge a $75 Doc fee, whereas other dealers in the area will try and nap you for a $299 Doc fee.
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About our dealership
Why Buy From Hometown Toyota
Our commitment to providing excellent customer service to our dedication to helping drivers get behind the wheel of a new vehicle or a quality pre-owned vehicle, drivers can look to the Hometown team with confidence. With so many dealerships in the Treasure Valley to choose from, we understand that the options might be a bit overwhelming. Fear not, Hometown goes above and beyond the average dealership to provide Weiser, Ontario, Fruitland, Nampa, McCall, Meridian, and Boise drivers with an efficient, enjoyable shopping experience. Whether you're from Oregon or Idaho and looking to find a New Toyota or you're looking to get your vehicle serviced, the Hometown Toyota team can help!
What sets us apart
22 Time President’s Award Winner.The President's Award for Customer First honors those Toyota Dealerships who excel in all facets of their operations. It is recognition for Dealerships that continue to go above and beyond at each customer touch point
Amenities
- Complimentary Loaner Cars
- Complimentary Drinks
- Complimentary Coffee
- Cable Television
- Television
Languages Spoken (2)
- English
- Spanish
Lisa, we're delighted to hear that Alain and Hanis made your experience at Steve's Hometown Toyota so positive! We look forward to welcoming you back when you're ready for another car. Thanks for the kind words!
by Steve's Hometown Toyota on 04/07/2025