Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Customer Reviews of Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Review type:
JDC Of Klamath Falls
BEST car buying experience EVER!!!!
by LuCrenshaw10 on 12/31/2023BEST car buying experience and let me tell you, I’ve bought a lot of cars!!! The Medford Lithia Jeep was a horrible two week ordeal which led to a tad end. A friend told Brandon Berg I needed help. Brandon called immediately and we made a… deal over the phone in 15 minutes. He had the car driven over from KFalls on a truck at no cost to me the NEXT day with a bow on the front. Don, the man who delivered my car was an absolute delight. I cannot recommend this dealership enough!!!Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Brandon Berg | General Sales Manager
Great service
by Nancy on 12/29/2023Even though they were short staffed they took got us in and out quickly and were very friendly. Great experience!Thank you for your wonderful feedback, Nancy. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Chramayne Macklin | Service Manager
5 Stars All Around!
by Troy on 12/26/2023I've been bringing my Durango's to Lithia for years and the service department really goes above and beyond to take care their customers needs. I just took my Durango down for it's scheduled oil change and the experience is ALWAYS top notch… ! John in the oil change department should get a raise, any concerns or questions I have he always goes above and beyond. Great employee, just saying companies need more like John!! Thank you once again Troy WestlakeTroy, your experience is exactly what we aim for! We are so happy to hear that we could provide you with a memorable service experience. We hope to see you again in the future. Sincerely, Chramayne Macklin | Service Manager
fantastic detail
by Beverly on 12/23/2023getting text from advisor was great. The quality of the detail was fantasticYour great feedback truly made our day, Beverly! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chramayne Macklin | Service Manager
oil change
by Cory on 12/18/2023quick an easy for oil changesThank you for the amazing five-star rating, Cory! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! Sincerely, Chramayne Macklin | Service Manager
Have to go early to get in and out
by Gary on 12/10/2023The agent was professional and easy to work withYour great feedback truly made our day, Gary! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chramayne Macklin | Service Manager
Personal Touch
by Mike on 12/03/2023My husband and I dropped off our Jeep for service and noticed how attentive they were with everyone.We truly appreciate you taking the time to write about your experience at our service department, Mike. We want to provide all of our customers with attentive vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Chramayne Macklin | Service Manager
Great service
by Stephen on 12/03/2023Very friendly and efficientWe cannot thank you enough for this glowing review of our service center, Stephen! We know how valuable your time is and we aim to provide efficient and very friendly service to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Chramayne Macklin | Service Manager
Helpful when things went askew
by Vincent on 11/23/2023When our transmission in our only work truck went out and we were looking at a long wait for repairs, everybody in each area seemed to be trying their best to get us into a new truck quickly.At Lithia Chrysler Jeep Dodge Klamath Falls, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased our team worked hard to get your truck back up and running, and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Chramayne Macklin | Service Manager
Jeep service
by William on 11/23/2023fast friendly service.William, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Chramayne Macklin | Service Manager
thats all i am going to write
by Thomas on 11/16/2023waiting room was comfy service manager was pleasant All was goodThank you for visiting our service department and for leaving the kind words, Thomas. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Chramayne Macklin | Service Manager
Great service
by Daniel on 11/10/2023Service is always welcoming and communicative.Daniel, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Chramayne Macklin | Service Manager
Lithia service
by Traci on 10/31/2023Quick drop offTraci, I appreciate you taking the time to leave Lithia Chrysler Jeep Dodge Klamath Falls with this excellent star rating. Please do not hesitate to reach out if you need anything in the future be it service or sales. Sincerely, Chramayne Macklin | Service Manager
A Great Experience
by Laini on 10/01/2023Brett went above and behind he tried everything to get us in a new vehicle. His dedication to help and make our thought a reality.Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Brandon Berg | General Sales Manager
I recommend
by Susan on 08/31/2023I really like their friendliness and kindness. Lithia Dodge has always been honest and will discuss with me any and all service that is needed and been done.Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We would love to work with you again. Sincerely, Chramayne Macklin | Service Manager
Oil change
by Edmund on 08/20/2023Every one I talked to was helpful. Even though they were very busyThank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Chramayne Macklin | Service Manager
Sandy King
by Sandy on 08/18/2023Friendly staff and excellent service.Your kind words and fantastic review are greatly appreciated, Sandy! Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Chramayne Macklin | Service Manager
Oil change service
by Christine on 07/29/2023The customer service rep at the counter was very kind and informativeChristine, I appreciate your kind words about our service team. Thank you for choosing Lithia Chrysler Jeep Dodge Klamath Falls for your vehicle needs. Sincerely, Chramayne Macklin | Service Manager
Customer- Excellent service with vehicle specificate rcomendations.
by Michael on 07/15/2023Immediately available service appointment. Very fast service. Solid and practical advice by John, service advisor.Thank you so much Michael for taking the time to share your feedback with us! I will share your comments with John and I look forward to working with you again down the road. Sincerely, Chramayne Macklin | Service Manager
Exceptional Service
by Lawrence on 07/03/2023My advisor was John, and he was extraordinary. He explained everything to me, answered all my questions, and was very polite and professional. He made my experience of having my car serviced a pleasant experience. Thank you John.Thank you so much for taking time out of your day to share your experience with everyone, Lawrence. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Chramayne Macklin | Service Manager
Best coffee in town
by Jana on 05/27/2023It was laid back, all the people involved did everything to get me into my new car as quickly and efficiently as possible. The coffee.Jana, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Lithia Chrysler Jeep Dodge Klamath Falls's Service Department. Sincerely, Chramayne Macklin | Service Manager
Thank you for sharing your experience! We're thrilled to hear that you feel you received a good deal on the vehicle you like at Lithia Chrysler Jeep Dodge Klamath Falls. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandon Berg | General Sales Manager
by Lithia Chrysler Jeep Dodge Klamath Falls on 02/03/2025