Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Customer Reviews of Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Review type:
Easy, competitive, and remote delivery!
Oil change service
by Christine on 07/29/2023The customer service rep at the counter was very kind and informativeChristine, I appreciate your kind words about our service team. Thank you for choosing Lithia Chrysler Jeep Dodge Klamath Falls for your vehicle needs. Sincerely, Chramayne Macklin | Service Manager
Customer- Excellent service with vehicle specificate rcomendations.
by Michael on 07/15/2023Immediately available service appointment. Very fast service. Solid and practical advice by John, service advisor.Thank you so much Michael for taking the time to share your feedback with us! I will share your comments with John and I look forward to working with you again down the road. Sincerely, Chramayne Macklin | Service Manager
Exceptional Service
by Lawrence on 07/03/2023My advisor was John, and he was extraordinary. He explained everything to me, answered all my questions, and was very polite and professional. He made my experience of having my car serviced a pleasant experience. Thank you John.Thank you so much for taking time out of your day to share your experience with everyone, Lawrence. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Chramayne Macklin | Service Manager
Best coffee in town
by Jana on 05/27/2023It was laid back, all the people involved did everything to get me into my new car as quickly and efficiently as possible. The coffee.Jana, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Lithia Chrysler Jeep Dodge Klamath Falls's Service Department. Sincerely, Chramayne Macklin | Service Manager
John in Service Dept was great!
by Randall on 05/14/2023Friendly service, called when vehicle was ready.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Chramayne Macklin | Service Manager
Car serviced
by Mary on 05/06/2023Everything went smoothlyWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Christopher Walker | General Manager
Ram 2500
by Joseph on 05/01/2023Scott and Nico were a pleasure to deal with. We fid have one issue, but it was quickly resolved by Nico and we are the proud new owners of a ram 2500. Thank you. And thanks again ken for the delivery and driving to California.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Brandon Berg | General Sales Manager
Great experience
by Linda on 04/29/2023Salesman was terrific. Not in a hurry and did a great job of showing a d explaining all of the bells and whistles that we needed to know on ourbnew vehicle.Thank you Linda, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Brandon Berg | General Sales Manager
10/10 service would do again!
by William on 04/22/2023The staff made it very easy to complete the deal and did almost everything entirely over text.Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Christopher Walker | General Manager
Hardy. Ram service
by Richard on 04/05/2023Easy in and out. Friendly staff.Thank you for this amazing review, Richard! We really appreciate your business. Sincerely, Chramayne Macklin | Service Manager
Very Satisfied
by Randal on 02/23/2023No pressure and a willingness to meet my stated goals.I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Brandon Berg | General Sales Manager
Ram service
by Malcolm on 01/31/2023Your friendlinessMalcolm, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, John Geraci | Service Manager
Great Service
by Jodi on 01/30/2023Everyone was very friendly and the recall was handled promptlyThank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, John Geraci | Service Manager
2022 Jeep 4 x e with recalls
by Steve on 01/25/2023Knowledgable staff, fast and accurate service on my recall noticesThank you so much for taking the time to share your feedback with us, Steve! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Geraci | Service Manager
100%
by Ronald on 01/22/2023Friendly, low pressure staff.Thank you for reaching out Ronald! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, John Geraci | Service Manager
Great service
by Melissa on 01/21/2023Ken is always courteous and personable. He remembers who I am when I walk through the door.Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that Ken does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, John Geraci | Service Manager
Terrific Service & Dealership Teams
by Sherry on 01/13/2023They greeted me like a friend, checked with me to make sure there was nothing I needed for comfort (my 60k service is extensive so I was there a while), finished the work in the time I thought it would take and just made me feel at home and… VIP the entire time!Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, John Geraci | Service Manager
Oil change
by Karen on 01/08/2023Even though the remodel changed where you talked to service rep , it was effecient. The waiting room was back, with several choices of drinks and a vending machine.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, John Geraci | Service Manager
Great buying experience
by Albert on 01/08/2023Everything was handled promptly and professionally. Prices were fair. Great inventory to choose from. Love my new RAM 2500. Kaleb was great!Albert, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Kaleb's efforts have made a difference in your car-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Brandon Berg | General Sales Manager
Great Dealership
by Jason on 01/05/2023Reasonable negotiations with trade-in and willing to work with customer, no pressure from the sales department or finance department. Nice and friendly auto dealership.Thank you for putting your trust in Lithia Chrysler Jeep Dodge Klamath Falls! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, John Geraci | Service Manager
Great customer service
by Jeffrey on 12/24/2022Customer service, prompt attention to what I needed.Thanks for this awesome review, Jeffrey! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, John Geraci | Service Manager
Completely satisfied customer
Thank you for your wonderful review! We’re thrilled to hear that you found the car purchasing process at Lithia Chrysler Jeep Dodge Klamath Falls to be easy and competitive. Our team always strives to provide a seamless experience, and we appreciate your feedback. We hope to see you again for your next vehicle purchase! Sincerely, Brandon Berg | General Sales Manager
by Lithia Chrysler Jeep Dodge Klamath Falls on 05/23/2025