Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Customer Reviews of Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Review type:
JDC Of Klamath Falls
Oil change plus
by Patricia on 08/13/2024I took my truck in for an oil change and, without my asking, they noticed my tires were low and they aired them up for me!Thank you so much for your review! We're glad to hear that our team at Lithia Chrysler Jeep Dodge Klamath Falls went the extra mile to ensure your truck was in great shape during your visit. Your satisfaction is important to us, and we appreciate you sharing your positive experience. We look forward to seeing you again for your next service! Sincerely, Daniel Perry | Service Manager
Great experience!
by Dale on 08/13/2024I really liked working with Rex, our sales representative. He was very professional, but low pressure.Thank you so much for your kind words! We're thrilled to hear you had a positive experience with Rex at Lithia Chrysler Jeep Dodge Klamath Falls. Our team strives to create a professional and relaxed atmosphere for all of our customers. We hope to see you again soon! Sincerely, Brandon Berg | General Sales Manager
Wonderful customer service.
by Diane on 08/11/2024The men at the desk are always kind and do not make me wait. They make me feel that I am important even though they have much on their plate with so many othersThank you, Diane, for your wonderful review of Lithia Chrysler Jeep Dodge Klamath Falls! We're thrilled to hear that our team consistently makes you feel valued and attends to you promptly. Your feedback truly means a lot to us. We look forward to welcoming you back for your next visit! Sincerely, Daniel Perry | Service Manager
Lithia Klammath Falls
by Jason S on 06/19/2024I live in LA, but made my first call to this dealership for a completely random reason (that isn't interesting, so I'll skip the explanation). I had no idea that the first Dealer I contacted, 500 miles away, would actually be the dealer… with the best deal. The Salesmen put up with me (ha ha) as I continued my search because I assumed I'd be able to find an even better deal if I kept looking. Eventually, after a 4-state search, I ended up right back at Lithia Klammath Falls and got a really great deal. Additionally, what I found with their trucks is that the options provided are things I'll actually benefit from. This is a second vehicle for me and I don't need technology, shiny knobs or fancy seats for my dogs. There are a lot of options offered by manufacturers and most are of no use to me. I hate paying for stuff I don't need, and in this case I didn't. This really made me feel a lot better about the truck I bought. They stock a good quality fleet of vehicles.Thank you, Jason, for choosing Lithia Chrysler Jeep Dodge Klamath Falls and taking the time to share your positive experience with us. We appreciate your kind words about our dealership and the great deal you received. We're glad to hear that you found the perfect truck with the right options that suit your needs. Your satisfaction is important to us, and we look forward to assisting you in the future. Drive safely! Sincerely, Brandon Berg | General Sales Manager
Excellent service at Lithia Ram in Klamath Falls, Oregon.
by James on 06/18/2024The staff are always very courteous.Thank you for the 5-star review, James! At Lithia Chrysler Jeep Dodge Klamath Falls, we always aim to provide top-notch service with courtesy. We look forward to your next visit! Sincerely, Daniel Perry | Service Manager
Aa promised, on time
by Doug on 06/10/2024Fast, easyThank you, Doug, for choosing Lithia Chrysler Jeep Dodge Klamath Falls and for the 5-star review. We're glad to hear that your experience was fast and easy. We look forward to assisting you again in the future! Sincerely, Brandon Berg | General Sales Manager
Great experience
by Jessica on 05/22/2024John was great when i went in for my pil change!Thank you for the 5-star review, Jessica! I'm glad to hear that John provided great service during your oil change. I appreciate your feedback and look forward to assisting you with any future automotive needs at Lithia Chrysler Jeep Dodge Klamath Falls. Sincerely, Chramayne Macklin | Service Manager
Jeep Recall Service
by Melody on 05/17/2024Great communication and timely service.Thank you, Melody! We strive to provide excellent communication and timely service at Lithia Chrysler Jeep Dodge Klamath Falls. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Chramayne Macklin | Service Manager
Quick service for oil change!
by Sherie on 05/06/2024Like the designated area to check in for oil changesThank you for providing this amazing feedback, Sherie! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, Christopher Walker | General Manager
Repair
by Kenneth on 04/30/2024Service writer was good at keeping me informed.Thanks for the kudos, Kenneth. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to me if you have any questions for our staff. Sincerely, Chramayne Macklin | Service Manager
great service
by kfallsgal on 04/24/2024professionalism of service staffThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chramayne Macklin | Service Manager
Oil change
by James on 04/16/2024Breakroom, in and out in a reasonable amount of timeThank you for the five-star rating, James! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Chramayne Macklin | Service Manager
Thank you
by Amanda on 04/03/2024Very quick and easyThank you for sharing your feedback about your experience with us, Amanda. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, Christopher Walker | General Manager
Oil Change
by Linda on 03/31/2024When I arrived around 10am there was a 2 hour wait. The technician suggested I come back after 3pm because it’s usually not busy and can get right in. That’s what I did and got in and out quickly. Great suggestion!Hi Linda, and thanks for your kind words! We appreciate our team here at Lithia Chrysler Jeep Dodge Klamath Falls and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, Chramayne Macklin | Service Manager
Good attention to detail
by Rancher on 03/28/2024Yes, John phoned to say filters needed changed. We appreciated the heads up.Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Lithia Chrysler Jeep Dodge Klamath Falls. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Chramayne Macklin | Service Manager
Great First Visit Experience
by John on 03/23/2024Josh did a great job with accommodating my schedule and staying within the job quoteJohn, thank you for taking the time to share your feedback. Each employee is a valued member of the Lithia Chrysler Jeep Dodge Klamath Falls team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Chramayne Macklin | Service Manager
Great customer service
by Jacob on 03/16/2024Fast and friendly customer service. Staff is easy to work with.Jacob, we’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Christopher Walker | General Manager
Jeep Renegade Purchase
by Peggy on 03/04/2024No high pressure sales. Thorough explanation of the vehicle before and after purchase. The buying process was efficient and easy. Salesmen Brett and Rex were friendly and pleasant. Simon is an awesome finance manager. The entire experience… was seamless!Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Peggy. Sincerely, Brandon Berg | General Sales Manager
Good Transaction
by Christal on 02/27/2024I appreciated Kaleb's professional demeanor while making the deal. I was surprised to learn I had actually been talking to Scott (Luoma, I believe), and not Kaleb. I feel like Scott did the "main part" of the deal (negotiation).We appreciate you for letting others know about your experience, Christal! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Brandon Berg | General Sales Manager
Thank you, Brandon! This was by far the best experience I have had Lithia. I appreciate everyone's help and hard work!
Great service
by Robert on 02/03/2024updated 02/21/2024Just dropped it off and was done before the end of my day at work.A very good dealership
by John on 01/04/2024I appreciated the willingness to work with me on pricing and giving me the time to explore anything I needed about the truck I was interested in and any other details of the transaction. Everyone was kind and polite as well as professional.John, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Lithia Chrysler Jeep Dodge Klamath Falls provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Christopher Walker | General Manager
Thank you for sharing your experience! We're thrilled to hear that you feel you received a good deal on the vehicle you like at Lithia Chrysler Jeep Dodge Klamath Falls. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandon Berg | General Sales Manager
by Lithia Chrysler Jeep Dodge Klamath Falls on 02/03/2025