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Lithia Chrysler Jeep Dodge Ram of Klamath Falls

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Customer Reviews of Lithia Chrysler Jeep Dodge Ram of Klamath Falls

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331 reviews
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  • Great Service. Great Car!

    5 out of 5 starsby Beverly on 11/29/2020

    John was informative, patient good natured. He got all the information for us that we asked for. Was very through. My husband had lots of questions and John willingly answered them all. I even called this morning and he responded promptly.
    • Thanks for this awesome review, Beverly! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Anthony Rose | General Sales Manager

      by Lithia CDJ Klamath Falls on 12/02/2020

  • New car purchase

    5 out of 5 starsby Suzan on 11/24/2020

    There was no pressure like in the old days.
    • Thank you for the excellent review! It is great to know that our team provided you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Anthony Rose | General Sales Manager

      by Lithia CJD Klamath Falls on 11/30/2020

  • 2020 Jeep Purchase

    5 out of 5 starsby Dianna on 11/02/2020

    No pressure, the whole transaction from start to finish was smooth!
    • It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Lithia Chrysler Jeep Dodge Klamath Falls. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Anthony Rose | General Sales Manager

      by Anthony Rose on 11/05/2020

  • Great experience

    5 out of 5 starsby Stewart on 11/01/2020

    John was a real person, not a salesman. He understood what I wanted and facilitated that rather than trying force me down a predetermined sales path.
    • Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Anthony Rose | General Sales Manager

      by Anthony Rose on 11/04/2020

  • No hassle, easy purchase

    5 out of 5 starsby Amanda on 10/29/2020

    Other than the test drive and signing contracts, I was able to do everything online. I work full time and I am a full time college student, so I appreciate how my salesman, James Baxter, values my time just as much as I do.
    • Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Anthony Rose | General Sales Manager

      by Lithia CDJ Klamath Falls on 11/03/2020

  • Another Successful Day

    5 out of 5 starsby Kathy on 10/19/2020

    Friendly Sales Associates that are willing to listen and do what they need todo to get you squared away fast. This is the 3rd time I've purchased a vehicle at this Lithia location.
    • Kathy, it was a pleasure to read about your third car-buying experience at Lithia Chrysler Jeep Dodge Klamath Falls. Congratulations on your vehicle! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Anthony Rose | General Sales Manager

      by Lithia CDJ Klamath Falls on 10/22/2020

  • Recall on my vehicle

    5 out of 5 starsby Garrett on 09/30/2020

    The staff was really friendly and the service was really good and fast!
    • Thanks for your perfect review, Garrett! We're glad to hear that our team was friendly, efficient, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Matthew Snipes | Service Manager

      by Lithia Klamath Falls on 10/01/2020

  • purchased new pickup

    5 out of 5 starsby James on 09/30/2020

    everything went smooth
    • We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Anthony Rose | General Sales Manager

      by Lithia Klamath Falls on 10/01/2020

  • Service

    5 out of 5 starsby Kathleen on 09/25/2020

    Courteous personnel.
    • We really appreciate your feedback, Kathleen. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Matthew Snipes | Service Manager

      by Lithia CDJ Klamath Falls on 09/29/2020

  • I definitely recommend going here!

    5 out of 5 starsby Kimberly on 09/25/2020

    John Nichols in the service department was very friendly and helpful!
    • We cannot thank you enough for your wonderful review of Lithia Chrysler Jeep Dodge Klamath Falls and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Matthew Snipes | Service Manager

      by Lithia CDJ Klamath Falls on 09/29/2020

  • Maintenance work.

    5 out of 5 starsby Diane on 09/24/2020

    They are always informative about what is going on with my car but never push me. I appreciate that. Always very nice.
    • Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Matthew Snipes | Service Manager

      by Lithia CDJR of Klamath Falls on 09/26/2020

  • Good experience

    5 out of 5 starsby Michael on 09/23/2020

    The employees were very helpful and professional. It was our best car buying experience to date.
    • Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Anthony Rose | General Sales Manager

      by Lithia CDJR of Klamath Falls on 09/25/2020

  • Lithia Service

    5 out of 5 starsby John on 09/16/2020

    The employees were very accommodating to my needs.
    • John, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Christopher Walker | General Manager

      by Lithia Klamath Falls on 09/18/2020

  • n/a

    5 out of 5 starsby Michelle on 09/16/2020

    Everyone is very knowledgable and friendly. Bailey is awesome! This is the 2nd vehicle we purchased from him in 4 months.
    • Thanks for your perfect review, Michelle! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Anthony Rose | General Sales Manager

      by Lithia CDJR of Klamath Falls on 09/18/2020

  • Na

    5 out of 5 starsby Shela on 09/14/2020

    Pretty quick in getting us taken care of
    • Shela, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Christopher Walker | General Manager

      by Lithia Klamath Falls on 09/16/2020

  • Great experience!

    4 out of 5 starsby Joe on 09/05/2020

    Scott Luoma was awesome... ensured everything was clear and if not explained it well. Low pressure when I let him know that I didn’t want any extras and just wanted to deal with price. Great rebates and definitely made my trip over from Medford area well work it.
    • Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Anthony Rose | General Sales Manager

      by Anthony Rose on 09/09/2020

  • Lithia is Fantastic!

    5 out of 5 starsby Joseph on 09/03/2020

    As always John treated me very well! I felt valued!
    • Joseph, thank you so much for the wonderful review of your experience at Lithia Chrysler Jeep Dodge Klamath Falls. John is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, Christopher Walker | General Manager

      by Lithia Chrysler Jeep Dodge on 09/05/2020

  • Dodge Charger

    5 out of 5 starsby Steve_J on 09/02/2020

    Doug B. was great, answered all my questions and made my car purchase fast and easy.
    • We appreciate the kind words, Steve. We look forward to seeing you again in the future! Sincerely, Anthony Rose | General Sales Manager

      by Anthony Rose on 09/05/2020

  • Jeep grand cherokee

    5 out of 5 starsby Melissa on 09/01/2020

    very easy process. My salesman made sure things went smoothly & timely. He even took time to explain all the vehicle features and answered my question after work hours
    • We really appreciate your feedback, Melissa. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Anthony Rose | General Sales Manager

      by Lithia CJDR of Klamath Falls on 09/04/2020

  • Lithia dodge

    5 out of 5 starsby Patrick on 08/31/2020

    Quick and easy to work with not pushy and the two we worked with Doug and Neil were really helpful
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Anthony Rose | General Sales Manager

      by Anthony Rose on 09/03/2020

  • Excellent service

    5 out of 5 starsby Anthony on 08/28/2020

    Fast, easy, friendly
    • We really appreciate your feedback, Anthony. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Christopher Walker | General Manager

      by Lithia CDJ Klamath Falls on 09/02/2020


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