Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Customer Reviews of Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Review type:
Great experience
Great sales person
by Christopher on 03/17/2021Randy was perfect for us. Was not pushing us, listened to us and was patient.Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Anthony Rose | General Sales Manager
Great job!
by Troy on 03/14/2021Overall, it was nice and not as stressful as I thought it would beThanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Anthony Rose | General Sales Manager
Oil Change
by Carolyn on 02/23/2021updated 03/02/2021Needed oil changed and they did it with no delays.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Matthew Snipes | Service Manager
Ram purchase
by David on 02/18/2021updated 02/24/2021The sales person (Jim) was straight forward and easy to work with. The offer for my trade in was fair so no need for bargaining.David, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Lithia Chrysler Jeep Dodge Klamath Falls! Sincerely, Anthony Rose | General Sales Manager
nice job
by Walter on 02/17/2021updated 02/23/2021rapid serviceThanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Matthew Snipes | Service Manager
Great service, as always!
by Bridget on 02/14/2021updated 02/22/2021This is Bridget Burns, James' wife. Jim passed away in 2020. I brought in vehicle for oil change and rotation of tires. The staff is always friendly and very accommodating. I am well pleased with any of my service visits to the… dealership.........this recent one as well as others in the past.Bridget, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Matthew Snipes | Service Manager
Oil change awesome quick
by Sharon on 02/18/2021Jeep was in. And out. With an oil change.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Matthew Snipes | Service Manager
Only place in town i will use.
by Heather on 02/16/2021Fast service, Staff is always willing to go above and beyond to make sure things get done .Heather, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know our staff went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Matthew Snipes | Service Manager
The best car buying experience Ever!
by Cindy on 02/14/2021It started with Car Gurus and views of available trucks. I was pre-approved . Jim and JD handled my transaction. I worked with JD almost a year ago and he was awesome at following up with me as I worked on my credit. Jim picked up the… ball and took it from there when he knew I was ready to purchase. He took care of everything and made it easy on me. He arranged delivery of my truck and it was the best auto purchase experience ever!Cindy, thank you and congratulations on your purchase! We are so pleased that we could make your experience easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Anthony Rose | General Sales Manager
A+++
by Raquel on 02/10/2021updated 02/16/2021It was quick and the service was greatThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Matthew Snipes | Service Manager
Life time oil
by Kevin on 02/04/2021updated 02/10/2021Quick serviceThank you for the great review, Kevin. Please come visit us if you need anything else, be it service or sales. Sincerely, Matthew Snipes | Service Manager
work done right on time
by Lyle on 02/07/2021prompt courteous complete serviceWe appreciate the kind words, Lyle. We look forward to seeing you again in the future! Sincerely, Matthew Snipes | Service Managerer
A pleasant experience overall
by Kenneth on 02/02/2021Our salesman Jeremy was very accommodating and helpful and worked hard to get us what we needed.We appreciate the kind words, Kenneth. We look forward to seeing you again in the future! Sincerely, Anthony Rose | General Sales Manager
Satisfied
by Larry on 01/25/2021updated 02/01/2021Good service performed quicklyLarry, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Matthew Snipes | Service Manager
Excellent service
by Elizabeth on 01/22/2021updated 01/29/2021I had an unsafe situation going on with my car, and I needed it taken care of especially with the winter weather so, I called to schedule an appt and the service dept was able to work with my work schedule. I appreciated that. I also… received an email from Lithia reminding me of service needed on my car, and so I was able to have the service taken care of at the same time.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Matthew Snipes | Service Manager
Great service!
by Cindy on 01/27/2021Efficient and friendly serviceWe are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Christopher Walker | General Manager
Oil change
by Isabel on 01/25/2021Although it was a busy day, the gentleman was very welcoming and attentive with the costumers. He was the only one available so waiting time was a little to long, but he mannage to still provide fast and great costumer service.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Matthew Snipes | Service Manager
Oil change and fuel filter service.
by Ogre54 on 01/22/2021Friendly staff. Quick and competent service Techs.Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Matthew Snipes | Service Manager
recall and oil change
by MichaelP on 01/20/2021got me in and out quicklyMichael, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Matthew Snipes | Service Manager
washer fluid
by Keith on 01/20/2021I got an Apointment quickWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Matthew Snipes | Service Manager
Great Experience
by Jose on 01/19/2021No pressure sale. Was able to look around and ask about the inventory until I found the one I wantedIt is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Lithia Chrysler Jeep Dodge Klamath Falls. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Anthony Rose | General Sales Manager
Thank you for your wonderful review, Gregory! I'm thrilled to hear that your experience at Lithia Chrysler Jeep Dodge Klamath Falls was streamlined and easy. We strive to make the process as smooth as possible for our customers. We appreciate your feedback and hope to assist you again in the future! Sincerely, Brandon Berg | General Sales Manager
by Lithia Chrysler Jeep Dodge Klamath Falls on 08/05/2025