Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Customer Reviews of Lithia Chrysler Jeep Dodge Ram of Klamath Falls
Review type:
Great experience
Great customer service friendly staff
by Luis on 06/03/2021Straight to the point and geeat customer serviceWe appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Anthony Rose | General Sales Manager
Awesome
by Vera on 05/17/2021Quick, easy, and awesome people.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Matthew Snipes | Service Manager
Service
by Michael on 05/15/2021Fast and friendly and informativeThanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Matthew Snipes | Service Manager
Lithia Service
by Johnnie on 05/14/2021I appreciate the drop off option as my work hours would not allow me to get service otherwise.Thank you for this amazing review! We really appreciate your business. Sincerely, Matthew Snipes | Service Manager
Honest service
by Jeffrey on 05/10/2021Customer serviceYour compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Christopher Walker | General Manager
Oil change time.
by Dennis on 05/06/2021courteous peopleThank you for this amazing review! We really appreciate your business. Sincerely, Christopher Walker | General Manager
Life time oil change
by Bruce on 04/18/2021Attention to detailThank you for this amazing review, Bruce! We really appreciate your business. Sincerely, Matthew Snipes | Service Manager
Service work
by David on 04/16/2021Had my Ram 3500 transmission serviced .I was a work in I left my truck on Tuesday and told them I needed it back on Thursday Wednesday about 11 am john called me . Said I was ready to go and at a fair Rate.*****Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Matthew Snipes | Service Manager
Service
by Elizabeth on 04/07/2021Everyone was incredibly nice.We appreciate the kind words, Elizabeth. We look forward to seeing you again in the future! Sincerely, Matthew Snipes | Service Manager
Good customer service
by Rondavistrk2021 on 04/03/2021I like the idea they negotiated a deal that satisfied both partiesThank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Anthony Rose | General Sales Manager
Wonderful place
by Deborah on 04/03/2021Friendly peopleWe appreciate the kind words, Deborah. We look forward to seeing you again in the future! Sincerely, Christopher Walker | General Manager
Great Service
by Stacy on 04/02/2021Fast and friendly service.We appreciate the kind words, Stacy. We look forward to seeing you again in the future! Sincerely, Matthew Snipes | Service Manager
Bryden Hastey jeep renegade trail hawk
by Bryden on 04/01/2021Despite being under staffed everyone was eggar to help.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Matthew Snipes | Service Manager
Great Experience From Beginning To End
by Brad on 04/02/2021Kirk, Jim, and Mike were a pleasure to work with. We had hoped to handle as much of the deal as possible "remotely" and Kirk and Jim were happy to oblige. Jim responded to our website inquiry quickly, letting us know the truck was at the… lot. Kirk texted pictures of the truck so that we could see what it looked like and also accepted pictures of our trade in. Within about three hours or so, we had a deal and were scheduled to drive down to Klamath Falls the next day. The price for the new truck was extremely fair and while the trade-in offer was a little less than we had received from the other dealer, we were happy to accept due to the smooth process. We felt listened to and the entire process was fair and honest. This was completely different from a Portland area dealer we attempted to work with. After weeks of run around, not listening to us, and just being downright shady, we decided it was time to move on. We are so glad that Lithia had this truck in stock and that we had the opportunity to work with them.Brad, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Anthony Rose | General Sales Manager
Very Satisfied with our purchase. Highly recommended
by Janine on 03/29/2021Our sales guy Randy Goodrich is very personable, knowledgeable, and went above and beyond to meet our expectations (:Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Anthony Rose | General Sales Manager
Tom
by Thomas on 03/26/2021Friendly service men. Lube showing me oil levels etc. cleanliness of the facility nice waiting roomWe appreciate the kind words, Thomas. We look forward to seeing you again in the future! Sincerely, Matthew Snipes | Service Manager
Juanita Dunavant
by Juanita on 03/24/2021It was quick, and professional. My safety in was put first.Juanita, I appreciate you letting others know about your recent experience. It is our goal for everyone to be in a comfortable and safe environment during these uncertain times. If there is anything else we can do for you, feel free to reach out! Sincerely, Christopher Walker | General Manager
Friendly, knowledgeable staff
by Shannon on 03/24/2021Everyone is very friendly and knowledgeable. They take my concerns seriously.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Christopher Walker | General Manager
Service of VW
by NanaKeno on 03/21/2021Although the wait was long, the wait area was quite nice and the availability of drinks and restroom was good, The staff in the service area were so nice.We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Matthew Snipes | Service Manager
review
by William on 03/18/2021Attentive service peopleThank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Matthew Snipes | Service Manager
Bailey with The Miles' for Jeep Cherokee
by Jessica on 03/17/2021Bailey was efficient at meeting our needs with getting into a better vehicle (for two of them).Thanks for this awesome review, Jessica! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Anthony Rose | General Sales Manager
Thank you for your wonderful review, Gregory! I'm thrilled to hear that your experience at Lithia Chrysler Jeep Dodge Klamath Falls was streamlined and easy. We strive to make the process as smooth as possible for our customers. We appreciate your feedback and hope to assist you again in the future! Sincerely, Brandon Berg | General Sales Manager
by Lithia Chrysler Jeep Dodge Klamath Falls on 08/05/2025