Lithia Chrysler Jeep Dodge Ram of Klamath Falls

Kirk, Jim, and Mike were a pleasure to work with. We had hoped to handle as much of the deal as possible "remotely" and Kirk and Jim were happy to oblige. Jim responded to our website inquiry quickly, letting us know the truck was at the lot. Kirk texted pictures of the truck so that we could see what it looked like and also accepted pictures of our trade in. Within about three hours or so, we had a deal and were scheduled to drive down to Klamath Falls the next day. The price for the new truck was extremely fair and while the trade-in offer was a little less than we had received from the other dealer, we were happy to accept due to the smooth process. We felt listened to and the entire process was fair and honest. This was completely different from a Portland area dealer we attempted to work with. After weeks of run around, not listening to us, and just being downright shady, we decided it was time to move on. We are so glad that Lithia had this truck in stock and that we had the opportunity to work with them.