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Dick's Hillsboro Honda

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Customer Reviews of Dick's Hillsboro Honda

1.0
Overall Rating
1 out of 5 stars(107)
Recommend: Yes (0) No (1)
Write a review: Sales | Service
107 Reviews
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5 out of 5 starsservice Rating

No Place I'd Rather Be!!

by selliott10 on 12/29/2016

My experience with Honda has always been the best! Words can't explain how appreciative I am for their service and understanding of my car. As a "typical" college student, keeping up with my car and its problems have been a struggle up until Dick's Honda. I am so thankful for Paul, Khalani, and the entire service department for always making it possible for the survival of my 01 Honda. I not only trust this dealership but HIGHLY recommend them for all services and sales. Thanks again Honda for your kindheartedness and making me feel above & beyond a valuable customer!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Hassouneh on 12/28/2016

Friendly and courteous service. Shuttle service provided which makes it much easier. My issue was electrical and it was troubleshot and discovered only the battery needed replacement and found an unrelated problem with a relay. Comfort, friendliness, communication, and shuttle

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Norm's review

by normanwall on 12/26/2016

Everyone was polite. I had a question about my brakes, and Brodie was very through in his answer. Also, Bret reviewed the results of the inspection. He was fantastic the review of his findings.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

My Honda Dealership

by Aliciateam on 12/24/2016

Same guy always handles my file. Like it. Not a pushy salesman. Close location to work. I love getting the loaner while the work was being performed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by JunPogi123 on 12/23/2016

Prompt and awesome service at Dicks, all under warranty so no fees paid. They are all professionals and helped on questions asked.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Dick's Hillsboro Honda CRV purchase

by Paul_PDX on 12/19/2016

I like the interaction we had with Sheridan. He was knowledgeable, approachable and responsive to our needs. Juan was good with the numbers and explained every thing we needed to know clearly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Made buying a new car a great experience!

by frogmonkeus on 12/17/2016

This was my first time buying a new car and financing anything and Jeff and Juan made it a great experience for me. I knew what I wanted going in and when Jeff showed us the car and what it could do he just cemented it even more for me. I went in feeling extremely nervous and anxious and left incredibly happy and excited. Thank you so much!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

New front rotors

by Timer2bob on 12/16/2016

Courteous service people that explained very clearly what needed to be done. In and out of the shop swiftly with good workmanship.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

My last visit for routine service

by GayleBaker6196 on 12/11/2016

Greeting immediately upon arrival. Always ask what is needed during routine appointment and friendly and helpful staff. Appreciated the new waiting area which is comfortable and well stocked with snacks for times that service takes longer.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Dick's Hillsboro Honda sales experience

by RonandConnie on 12/11/2016

Both Andrew and Juan were great to work with, and both knew the product and their roles well. We were expected to arrive at 9AM, at which we found the Ridgeline awaiting us. The process went quickly. The entire process was a non-pressure sales, which became one of the best car-buying experiences we've had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

oil change maintainance

by Kelly_Lester on 12/02/2016

Brodie was very kind and courteous. As far as I know they did a great job on my oil change. No problems that I am aware of.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by Archanaa07 on 11/26/2016

Welcoming process always makes me comfortable. That is the main point here. When we bring the car for servicing we have many concerns. So someone welcoming us makes me feel so relaxed and assures that every thing will be fine. Checking the head lights with me is another item that I appreciate because my previous dealer always forgot it and I had to bring my car again just to change the bulb. Waiting area is so nice. It is refreshing there. Plus keeping a car there is very good idea. It gives me so much time to think about a car that I may purchase next. Waiting time is just minimum. People are VERY VERY nice. That is so important.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Good customer care

by AvinashJD6 on 11/24/2016

Great experience, Paul dealt the case with patience and worked with Insurance. Not only that, Jimmy dropped me to home when I needed. Paul offered to give me a spare car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Car service

by RandySchutt on 11/23/2016

Explanation of things that needed done. They also talked to me about coming up services that would be needed .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Buying Experience

by khsharp on 11/22/2016

Thank you for making this a painless buying experience. We were able to test drive the Pilot then come in the next day with an agreed upon price to do the paper work. Everyone we worked was knowledgeable and kind. The process was streamlined. We will definitely come back to buy our next Honda!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Good Customer Experience

by Sadeesh on 11/20/2016

Overall Customer experience was good. Wait time is also reasonable. One thing i would have liked to have is the estimation beforehand..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Efficient and good service

by Sukhbinder on 11/18/2016

Everything ,right from booking the service to getting the car back , and a comfortable waiting area is a great bonus

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

review

by Tonyfeder on 11/17/2016

fast and friendly very nice staff. Got in and out in just over a hour as promised. Very nice dealer met me at my car in the bay and got right to work. Thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Service and a Diagnosis

by pkdunkley on 11/11/2016

I felt like Mike had my best interest in mind. I was hesitant at first with what needed to be fixed since it was so expensive, but he really helped make the process and cost easier for me!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Car Service

by ravibs1984 on 11/08/2016

Good Quality Service and I was given correct time slot based on my availability. Car was serviced properly and even they vacuum cleaned inside my car which was really good.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service 11/3/16

by Laramotherof3 on 11/08/2016

How quick the service was and how you had the parts to complete the service in one day. Very friendly workers too.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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Your Local Family Owned Honda Dealer. You make the Drive we will make the Deal! 2016-2017 Honda Presidents Award Winning store!