Chevrolet of Bend

Today 8:00 AM - 7:00 PM
Closed Now
Sunday
10:00 AM - 5:00 PM
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Chevrolet of Bend

4.8
Overall Rating
(44)
Recommend: Yes (44) No (0)
Write a review: Sales | Service
sales Rating

Overall great experience

byBajira1on 12/24/2017

Justin Gift went beyond his duties of answering my questions and giving me valuable information that he didnt have too. He constantly was in communication with me and He was a great person to work with. I feel he was honest and sincere. There was an oversight of something that needed to be fix before I bought the car that need to go back but other than that, I think everything went great.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
102 Reviews
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service Rating

Great Service

byCadillacon 10/23/2018

Great experience with getting my oil changed and arranging to drop off my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service

byBRKon 10/16/2018

Had a great expereince with the Service Dept. the other day. We were well taken care of by Terry and fellow staff members. The work performed was prompt and accurate, and done well. The customer service we experienced from Terry was outstanding. The whole department seems to have a new vitality to it and we appreciate the more professional and kind care than in the years past. Good work, Chevrolet of Bend!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service and Experience overall!!!

byBubbaon 10/12/2018

Service was excellent and I will be going back for future business.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

A/C brought back to life on our 2008 Redline Saturn Vue!

byChristinaon 10/12/2018

We are so happy our A/C was quickly repaired by the very nice and professional team in one day. As always, everyone here are always friendly, knowledgeable, and experts on repairing our SUV.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Exceptional Experience!

byPaton 10/06/2018

Shane and the service department provided an exceptional experience! I’ll definitely be back and also be sure to recommend the dealership to my friends and family!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service!

bySLNanaon 09/25/2018

Friendly, helpful staff and clean, comfortable waiting area.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Above and Beyond

bySarahJoon 09/25/2018

Wonderful service with a surprise benefit that did not have to occur. I appreciate how this team "steps up" to the plate and fixes issues that one was not aware existed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Jeff Hakala

byJeffon 09/18/2018

Had a great experience at Chevrolet of Bend. Michael was great and made the experience easy and hassle free. Jared was also very helpful during the process. Would highly recommend them if your looking for a new car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Happy Grandma

byHC1954on 09/06/2018

The first service on my 2017 Cadillac XT5 was better than expected since I didn't purchase from Chevrolet Cadillac of Bend...however, the service Department was extremely helpful, the service work timely, and my overall experience A+

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent

byJwon 08/21/2018

Great service every time I stop in

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service Department!

byJoanerson 08/13/2018

I dropped my truck off and was immediately taken to work and later in the morning picked up promptly by their very nice driver.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Exceptional customer service

byCollegestudent429on 08/12/2018

Love getting my car serviced here. I have came here since i got my car two years ago and i drive alot. I have already gotten a tune up on my car and the service was great. Although they did make a mistake on my car. They repaired it for free gave me a great brand new loaner car for the dut Ration of fixing my car. Yay totally appreciate everything they did.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service

byJoeon 08/08/2018

As Expected Great Service and Fast Service, Excellent service people. Chuck Splees went way beyond his expected dutys. This wasn't our first visit and it definitly will not be our last.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

No mess, no fuss

byefhugheson 08/06/2018

Got me right in as I had an appt for some updates, and got the call on the truck being ready in less than 3 hours. They offered to drive me home after drop off, but I had my wife already scheduled.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

excellent job

byWillyZon 08/01/2018

Chevrolet Cadillac of Bend overcame all obstacles to get my oil change & service inspection. City power had failed over a large area. The outage lasted hours and with customers pouring in it could have been a disaster. Not so, the service personnel handled it all professionally, politely, honestly and when the power came back on the techs made up time and got the job done. I am very pleased with the service and how honestly and politely I was treated. Thanks, Willy Z

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Better than expected

byLJA0202on 05/03/2018

The service dept was organized and efficient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service Performance

byCassieRaeon 04/10/2018

The service department at Chevy of Bend has totally met my expectation from scheduling through work performance and even picking me up to get my car. The work was done well, and the service personnel were helpful, professional and efficient. And I love my Chevy Sonic!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service

byGpluchoson 03/17/2018

We took our 2012 Sonic in to be serviced. We had a problem with a sensor as well as the car needed an oil change and tire rotation. Everything was handled quickly and efficiently by Terry the service writer. We had an extended service warranty which Terry took care of and in addition to everything else a mini detail was done on our car. Couldn't be happier.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Tune-up Experience

byjujuinoron 12/27/2017

Great service and very friendly people. Just so expensive to use this facility so only use them when no other choices are available.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
sales Rating

Overall great experience

byBajira1on 12/24/2017

Justin Gift went beyond his duties of answering my questions and giving me valuable information that he didnt have too. He constantly was in communication with me and He was a great person to work with. I feel he was honest and sincere. There was an oversight of something that needed to be fix before I bought the car that need to go back but other than that, I think everything went great.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

2018 Silverado LXT Z71

bydtmsnideron 12/22/2017

Our sales person was great to work with. very good people and staff at Chevrolet of Bend. Went up there for medical and ended up buying a new truck. Again the staff and sales people were very friendly and very professional to us. We will be back to this dealership again to purchase other vehicles in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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