Chevrolet of Bend
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Customer Reviews of Chevrolet of Bend
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Chevy of Bend is the best!
by Wiggy66 on 12/16/2024
Johnathan helped me to purchase my dream truck! Will drive the 100 miles again to purchase next time.
130 reviews
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Strange Noises
by Fred on 02/25/2019When I started to drive, there was a strange boise coming from the engine compartment. Since thw wngine light didn't come on, I slowly drove from the residential area to a commercial area, arriving close to midnight. I parked my pickup at… a McDonald's and called for a taxi to take me home. Since the noise sounded serious, I only trusted the Chevy dealership to find the problem and properly fix it. In the morning, I called the service department and made an appointment to have it checked out. As luck would have it, the dealership was on the same street where I parked, a few blocks away. As soon as I arrived, an initial diagnosis was performed and it was determined to be the power steering pump. I was invited to wait in their lounge. When lunch time came, they proved a shuttle to any of the many restaurants in the area. Checking other systems, the brakes needed attention too and they performed the needed work. They constantly kept me updated of the status. When finished, the provided an itemized list of parts and labor and told me all of the other systems they had checked and found satisfactory.ronaldhanson
by ronaldhanson on 02/22/2019Shane in Service Department was outstanding in taking care of my needs in repair of my Chevrolet Colorado. He was really good at contacting me with prompt followup on status.Last minute help
by Judson on 02/11/2019Really appreciate you getting me fit in for an inspection and service appointment before heading out of town last minute.We're pleased to know we have been able to exceed your expectations and really help you out, Judson!
Service
by TonyMerkord on 12/30/2018Had my 50000 mile service, got my car back as promised. Only complaint I have is after spending $1000 why not wash the car?service
by king on 11/26/2018updated 12/07/2018Shane in service always goes above and beyond for me. He is exceptional.Great Experience!
by DF on 11/30/2018Right on schedule, did exactly what was needed! Thank you!Great Service
by Cadillac on 10/24/2018Great experience with getting my oil changed and arranging to drop off my car.Great service and Experience overall!!!
by Bubba on 10/12/2018updated 10/19/2018Service was excellent and I will be going back for future business.Excellent Service
by BRK on 10/16/2018Had a great expereince with the Service Dept. the other day. We were well taken care of by Terry and fellow staff members. The work performed was prompt and accurate, and done well. The customer service we experienced from Terry was… outstanding. The whole department seems to have a new vitality to it and we appreciate the more professional and kind care than in the years past. Good work, Chevrolet of Bend!A/C brought back to life on our 2008 Redline Saturn Vue!
by Christina on 10/12/2018We are so happy our A/C was quickly repaired by the very nice and professional team in one day. As always, everyone here are always friendly, knowledgeable, and experts on repairing our SUV.Exceptional Experience!
by Pat on 10/06/2018Shane and the service department provided an exceptional experience! I’ll definitely be back and also be sure to recommend the dealership to my friends and family!Great service!
by SLNana on 09/26/2018Friendly, helpful staff and clean, comfortable waiting area.Above and Beyond
by SarahJo on 09/25/2018Wonderful service with a surprise benefit that did not have to occur. I appreciate how this team "steps up" to the plate and fixes issues that one was not aware existed.Jeff Hakala
by Jeff on 09/18/2018Had a great experience at Chevrolet of Bend. Michael was great and made the experience easy and hassle free. Jared was also very helpful during the process. Would highly recommend them if your looking for a new car.Happy Grandma
by HC1954 on 09/07/2018The first service on my 2017 Cadillac XT5 was better than expected since I didn't purchase from Chevrolet Cadillac of Bend...however, the service Department was extremely helpful, the service work timely, and my overall experience A+Excellent
by Jw on 08/21/2018updated 09/04/2018Great service every time I stop inExceptional customer service
by Collegestudent429 on 08/12/2018updated 08/24/2018Love getting my car serviced here. I have came here since i got my car two years ago and i drive alot. I have already gotten a tune up on my car and the service was great. Although they did make a mistake on my car. They repaired it for… free gave me a great brand new loaner car for the dut Ration of fixing my car. Yay totally appreciate everything they did.Great Service Department!
by Joaners on 08/13/2018I dropped my truck off and was immediately taken to work and later in the morning picked up promptly by their very nice driver.Excellent Service
by Joe on 08/08/2018As Expected Great Service and Fast Service, Excellent service people. Chuck Splees went way beyond his expected dutys. This wasn't our first visit and it definitly will not be our last.No mess, no fuss
by efhughes on 08/06/2018Got me right in as I had an appt for some updates, and got the call on the truck being ready in less than 3 hours. They offered to drive me home after drop off, but I had my wife already scheduled.excellent job
by WillyZ on 08/02/2018Chevrolet Cadillac of Bend overcame all obstacles to get my oil change & service inspection. City power had failed over a large area. The outage lasted hours and with customers pouring in it could have been a disaster. Not so, the service… personnel handled it all professionally, politely, honestly and when the power came back on the techs made up time and got the job done. I am very pleased with the service and how honestly and politely I was treated. Thanks, Willy Z
About our dealership
Thank you for sharing your experience! I'm thrilled to hear you found your dream truck at Chevrolet Of Bend. I truly appreciate your willingness to drive the distance for our service, and I look forward to assisting you again in the future. Safe travels and enjoy your new truck! Sincerely, Christopher Wilson- General Sales Manager
by Chevrolet Of Bend on 12/17/2024