Jim Glover Chevrolet
Today 8:00 AM - 8:00 PM
Customer Reviews of Jim Glover Chevrolet
Review type:
Write a review: Service
Have feedback for this dealer?Write a service review
8 service reviews
Sort by:
Oil leak
by ECPalmer on 02/07/2025updated 02/14/2025I love Jim Glover. Pretty solid car dealer and my preferred service provider. I have a diesel so the repair took some time, like 5 weeks. No biggie, they provided a brand new truck for me to drive. It broke down, but that’s a different… story :) Anyway, Louis was my service tech and he was able to navigate my lack of patience so for that he gets 5 stars. However…..when I clicked the link to leave this review on Facebook it took me to a realtors page.Great Service
by Steph on 01/12/2025Friendly, professional staff, knowledgeable and reliable maintenance. Good business, which is why over the years I have purchased all of my vehicles from Jim Glover and will continue to do so.No communication kept a vehicle too long
by Neveragain on 12/08/2024Had a horrible experience with this dealership. First, they couldn’t find the issue with my truck so I had to go drive with their mechanic and show what it was doing and sure enough needed fixed. Ordered the parts not on backorder and once… they’re waited another three weeks to get installed. Well, I say all of them one part they told me was needed and ordered and was getting put in even by their manager, but nothing on my paperwork and visibly can tell it is not on my vehicle. The service advisor gets hostile if you question anything. Goes on the defense right at the gate. Did not want to reach out for update on her own. I had to make contact each time which I waited two weeks the first time and then once a week after that. Spoke with the manager and was told one part of my repair was done and he was finishing up the other, but as I said, already only one got done. Manager doesn’t seem to really be bothered by his service advisors attitude. So I highly recommend not going to Ami if you have to use this dealership. Also, I have emailed the manager two times asking to be emailed back, not called due to me being at work and not always able to answer my phone and he has yet to reply. Not very manager like in my opinion.Trailblazer oil change
by Hippydad on 09/12/2024updated 09/19/2024We called ahead and made an appointment for an oil change. They got us in quickly and did a fine job.Vehicle Oil Change
by S B H on 08/27/2024Great customer service and car care, professional staffBad communication
by Benjamin on 08/12/2024Took my Tahoe in at a scheduled time with a known issue, one that had a service bulletin issued for years prior, and it took 8 days and the threat of taking my vehicle somewhere else to get someone to give me any info. If you’re so backed… up, short handed don’t tell your customers that you will need the vehicle for one or two days to take a look at it. If you’re so backed up don’t offer a scheduled time to drop it off for it to sit 8+ days and not have a loaner car to offer. And most of all, don’t play dumb about known issues. Because the alternative, not knowing about service bulletins is worse. Your customer should not be more informed about the issues of the cars you sell and maintenance.Great customer service!
by Jfair78 on 02/05/2024Quickly done abd good customer service.
The following reviews are more than two years old. They are not included in the overall rating.
34 service reviews
Jim Glover service
by Floyd T on 05/10/2023Fast friendly service, thanks Jim Glover,👍😃!Floyd, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Awesome Service
by Sherry on 08/11/2022Everyone is very friendly. They had a shuttle to take me to work and also came and took me back to pick up my car when it was done. They washed my car, rotated my tires, checked my fluids.Efficient service
by ChrisC on 12/13/2019First time servicing at Jim Glover Chevy. Was pleased over the speedy and courteous service, and the car wash. All my concerns were addressed and corrected.Hi Chris! It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
Great Dealership
by Darrel on 11/24/2019Great place to go. Always helpful and gets the job done correctly.Great Customer Service
by Nachtdrache on 10/21/2019Dealership contacted me due to a recall on my vehicle. They let me pick what time I came in for it to be done. My truck was immediately taken into the shop and work completed in an hour (less time than quoted).Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
Door Fixed
by Justin on 09/08/2019Called Kevin the day before and said be here the next day. And the door was fixed in about 2 hours. They get you in and out fast.We're glad we could help, Justin! Thanks!
Superb Service
by Nanette on 08/27/2019We had a couple of items installed on our new truck and they did a wonderful job.Thanks for your kind review!
Owner
by Liz on 08/09/2019updated 08/16/2019Great service department. Listened to our vehicle concerns and stayed in contact with us to keep us updated on the status of our vehicle.Thanks for your kind words about our service department!
My Review
by Carolyn on 07/28/2019Very Professional.Thanks, Carolyn! See you next time!
We really appreciate your feedback, Carolyn!
Ms.
by Ccollins on 07/24/2019My experience with Jim Glover on the River was exceptional. I went in to have a regular service done and from the moment I arrived, I was treated with respect. The friendliness and professionalism was outstanding. Thank you!We're so happy to hear it! Thanks for your great review!
Great service, friendly staff!
by MB on 07/19/2019I had a great experience, I love the waiting area, except that the toys for the children were dirty. But, the important thing is that the staff was friendly and professional. The service was pretty quick as well.Thanks for your positive review, MB! Please don't hesitate to reach out if there's anything more we can do for you!
Exceptional service
by Robert on 06/19/2019Every time I take my truck to Jim Glover on the River for service they do a great job and in a timely manner. Always keep me up to date on anything it needs and then checks with you afterwards to make sure you are satisfied. Recommend them.Thanks so much for your great review!
Thanks a ton for your kind review and recommendation! See you next time!
mrs
by 1 on 06/10/2019updated 06/17/2019I just want to say it was a great experience Dolan our sales person was outstanding in every way and a big thanks to Doris for setting it up also the sales management for all there help. thanks againWe're happy to hear it! Thanks for your great review!
Chevrolet Equinox
Chevrolet Silverado 1500
Ram 1500
Chevrolet Colorado
About our dealership
It is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!
by Presley Palmer on 02/07/2024