Customer Reviews of Seth Wadley Ford Lincoln
Review type:
Great job Kenny
by Lana_Jill on 07/09/2017Being able to pick up the phone and call my salesman and him shooting straight with me is priceless!!! Great job Kenny!!!Best dealership
by Mrfish_44 on 06/24/2017They were very professional very friendly and did everything they could to meet our needs not just sell a car but meet our needsWe appreciate the time it took for you to assign our dealership with such an excellent review. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Bryan McRae | General Manager | (405) 238-6466 | bmcrae@sethwadley.com
Kenny East
by CyndiHousman on 05/30/2017updated 06/08/2017Our experience with Seth Wadley began with our salesman, Kenny East, who was outstanding. He took away my perception of the stereotype car salesman. He never once was pushy or aggressive, however, he ensured we were happy and had all our… questions answered.Thank you for the glowing review, Cyndi! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact me or visit us if you need anything else. Bryan McRae | General Manager | (405) 238-6466 | bmcrae@sethwadley.com
2015 F150 Lariat
by Clintblake on 05/15/2017Salesmen Will, was never pushy, very helpful. Then D'Shawn was very cordial in financing. It made it an overall great experienceThank you for taking the time to write this fantastic review! Will, DShawn, and the rest of our team work very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Regards, Bryan McRae | General Manager | (405) 238-6466 | bmcrae@sethwadley.com
Sethwadley Ford!!!
by LillianaG on 04/29/2017I like that Skip my salesman was very helpful and very patient with me on choosing the right vehicle for myself. I needed one for work but also wanted to spoil myself a little.What a great review, Lilliana! We're delighted to hear that Skip was patient and helpful throughout your visit, and that he was able to provide you with great customer service. We look forward to assisting you again in the very near future! Regards, Bryan McRae | General Manager | (405) 238-6466 | bmcrae@sethwadley.com
Recent purchase
by Aeulloa on 03/12/2017updated 03/29/2017Our salesman, Jonathan, made everything super easy. He took great care of us! Definitely pleased with our experience! We will shop there again!!Thank you for this great review! Im excited to hear that Jonathan took care of you! He is a great asset and we appreciate all he does. Thank you again and hope to see you soon. Regards, Bryan McRae | General Manager | (405) 238-6466 | bmcrae@sethwadley.com
Truck purchase
by willsonj757 on 12/03/2016I was completely happy with my experience buying a new truck at Wadley Ford. My salesman Terrence was a complete professional, had the truck I was interested in ready to go when I arrived, and the only pressure I felt was his interest in… making sure my buying experience was a good one.Thank you for stopping by to leave this incredible review! Our staff prides itself on providing efficient and professional service to every customer that comes to our dealership. Were happy to see that your visit reflects these values and that Terrence assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Seth Wadley Ford Lincoln Team
2016 F-150 Truck Purchase
by schill123 on 09/16/2016Our sales person was exceptional. He worked with us regarding our needs for a truck. Was not pushy in any way. He was patient and very knowledgeable. The hour drive to this dealership was well worth it. All other Seth Wadley employees… we came in contact with was Grade A. All were very friendly and willing to help.Treated very fairly
by Ronbo05 on 07/07/2016Salesman and sales manager were exceptional. Excellent demo of Ford products helped in making the vehicle purchase.Great sales and service
by Glenndon on 11/28/2015updated 12/04/2015Nick the salesman was exactly what we needed. He got us our deal and made a sale. We are so happy with our purchaseExcellent sales experience. Easy, Quick. No hassle.
by lewis3sunz on 11/20/2015Nice and easy truck purchase. No hard sell. Follow up and customer service has been fantastic. Would buy from Seth Wadley Ford again.Rude Stay Away
by CustomerLJ on 08/01/2015So much to tell but not enough room. They lie to get you in and then offer you the lowest price for your trade. On top of that they just turn their backs and walk out without even trying to negotiate or ask how much cash I have down.Wonderful
by Deets2026 on 06/12/2015So helpful and honest! Never pushy or at all persuasive. Let us make our own choice and gave us time to make the right choice.overall the best dealership in ok,
by krwiser on 05/22/2015My sales lady did a wonderful job, SW team was very friendly and understanding to our needs. however was not pleased with the male finance manager who changed things the last second, After we agreed to certain conditions. I was already… approved for 25000 from tcfu, And was never asked by SW to run my credit score,Excellent Salesmen, better price, best car-buying experience!
by jdeselle on 05/16/2015Seth Wales Ford has guaranteed my truck-buying business for life. The salesmen, financing, and price were excellent!10!
by Nixfam on 09/16/2014updated 09/28/2014The sales rep JT was friendly and not pushy. We had specific desires in a vehicle and he worked to put us in what we wanted. The finance rep, Julie was also very friendly and was thorough when walking us through the financing.Thank you for writing such an awesome review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with JT and Julie was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Quinton Gentry | SM
Seth Wadley Auto Group
by hayhook on 09/13/2014The sales person, Daryl K., listens and understands what we are looking for in a vehicle and does not waste our time. He has sold us four trucks in the last four years and knows what we want. He makes the experience easy and enjoyable. He… actually goes beyond my expections in working with us to find the truck we need. The most recent purchase was a result of his dedicated effort to locate a truck that is very difficult to find. He is pleasant, obviously knowledgable of his products, and treats us with utmost curtesy and respect. Julie in the financial office also made our last visit easy and pleasant. She is obviously competent, bright, and knowledgable. She even worked to correct an error that had been made in the service department on one of my recently purchased vehicles. Both of these professionals are tremendous assets for Seth Wadley. The negotiations over price are reasonable and forthright.Thanks so much for taking the time to write this review! Daryl is great with people and focuses on what the customers needs are. He will be pleased to hear about your positive experience. If you have any questions, please come back in to visit! Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Best, Quinton Gentry | SM
All Cheers! and No Fears.
by Old_Greenpea on 07/02/2014updated 07/07/2014I kept wondering who died and made me King. Everyone treated me like I was Royalty. From Ashley, who spoke with me on the phone and made my shopping appointment, to Jason S., who seemed to think his only purpose in life was to show me… vehicle after vehicle until I found the one I wanted, and everyone else who, although very busy, seemed to have plenty of time to say a kind word, or bring me a refreshment, or make me feel like I was an important and welcome part of their life, I came away feeling like I was part of something special; like I was a beloved family member, and not merely a customer. Reminiscent of a favorite old TV show, I felt like I was where everyone knew my name and they were very glad I came. I met people who became my friends, and a couple who remembered me as their friend in years past. I almost hated to leave, but when I did, I felt that I had been given the best 'first new-car' buying experience of anyone in history. I can't wait until it's time for my first free oil change. I know when I walk in, more then one will say, "Hi, Mitchell! Good to see you again."FANTASTIC EXPERIENCE!!!!!!
by BIGFORDFAN1111 on 06/27/2014Upon arriving & meeting Salesman Jonathan F., we told him what we wanted to see. During the whole process he wasn't pushey or didn't try to talk us into something else. He was very thorough explaining differrent model of trucks. His… demeanor through the sale was EXCELLENT. James C., Sales Manager Travis & Julie L. were also very thorough & a PLEASURE to do Business with!!!! I never got any impression I was not being told the truth about the transaction like I have in other car dealerships. We would recommend SETH WADLEY FORD & STAFF to all interested in buying a NEW VEHICLE. Thanks, Jonathan, James, Travis, & Julie FOR A FANTASTIC EXPERIENCE!!!!!Thank you for reviewing your time spent at Seth Wadley Ford Lincoln. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Jonathan is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We are glad that James, Julie and Travis were able to provide you with fantastic buying experience. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Quinton Gentry | SM
Do not trust these people!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
by shutterbug4fun on 07/02/2008I was looking for a Nissan Altima for my son. Saw an ad in the local paper and called Legacy. Discussed the Nissan with them and told them that I had a trade. Described the trade and the salesman (Kenny) asked me where I needed to be to… trade. I told him a difference ot 5-6K. He said that he would call me back. After a few minutes, Kenny called and told me that they could "not get there". I thanked him and hung up. A day later, Kenny called and asked me if it "would make me happy" if we could get to a $3500. difference. He said that he had talked to the sales manager (Dax) and they thought they could get there. I told him that I was interested and would let him know when I would be in the dealership, and would call that evening. About 5:30 I tried calling the dealership and continued calling for an hour. After that I had decided that they must not be open. What dealership closes at 5pm on the last Saturday of the month?????????????? Their normal hours during the week are later. Needless to say, I was not able to call him back. The following Monday, I made a trip to Pauls Valley to talk to Kenny and take my trade. Kenny told me that the Altima was not at the dealership, that an employee had it in Moore, OK. We drove another car on the lot and Kenny drove our trade. He assured me that the trade was "all I said it was", and that he would call me about 9am the next morning. I asked it we could drive and meet the employee somewhere to look at the Altima. He told me that the car would be at the dealership in the morning. I called the dealership at 9 the following morning and was told that Kenny did not work on Tuesday's, but that the sales manager would call Kenny on his cell phone and have him call me. Minutes later, Kenny called and told me that the owner told them that they could not trade for the $3500. they had offered. He said the the manager had told him that they would be losing money. Why now???????????? AFTER ALL....they had called me back with the offer. I had not called them after the initial offer. I told him that it was not good business and that word of mouth went alot farther than an advertising. I also reminded him that he had told me that the trade "was all I said it was". He said that he did not like to hurt people's feelings. I told him that I was not happy. He was very apologetic and we hung up. I decided to call Legacy and talk to Dax, the sales manager. Instead I reached Brian , another salesman. He told me that Kenny wanted to talk to me. This time Kenny was very defensive and rude. He told me that I was upset because I had driven to several places to look at cars. (This guy should be a doctor...what a diagnosis! Over the phone even!) Needless to say, he continued to try to twist the story, saying that I had never called back on Saturday...which was a lie...I tried numerous times to call...they were not open. He said that he had told me that they closed at 5pm on Saturday...then why would I even try to call?????? I told him that HE was the one who contacted me with the second offer, that I had not called him. I told him that was bad business and that I would do everything that I could to keep his business at a minimum. He assured me that he had a good business. At that point, I told him to enjoy it,and hung up the phone. I did not care to argue with him, or care to hear his twisted version of what happened. DO NOT take these people at their word. Their word is no good and if they get caught up in a deal that they cannot honor, the lie their way our of it!!!!!!!!!!!!!!!!!!!!!!We were very impressed with the team at Seth Wadley Lincoln in Pauls Valley
by dins on 06/03/2014updated 06/01/2025I have had a lot of experience in buying new vehicles. Daryl, Bryan, and the crew at Seth Wadley Lincoln made this purchase one I'll remember. The customer service was indomitable. The crew worked together and stayed late to locate and… deliver the exact model we wanted within 24 hours.It was a pleasure to read about your car buying experience at Seth Wadley Ford Lincoln. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Daryl, Bryan and our staff were able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Regards, Quinton Gentry | SM
Ford F-250 Super Duty
Ford F-350 Super Duty
Ford Transit Cargo Van
Lifetime Engine Guarantee
Seth Wadley Exclusive
Our Promise is also our Guarantee! Each qualified new and pre-owned vehicle includes our limited LIFETIME ENGINE GUARANTEE. We pride ourselves on our customer loyalty, so we guarantee your engine for as long as you own your vehicle.
– Unlimited Mileage
– Unlimited Time
– Includes Parts & Labor
– No Deductible
- Complimentary Loaner Cars
- Complimentary Drinks
- Complimentary Coffee
- Television
- Express Service
- English
- Spanish
Thank you so much for your review! Its delightful to know that Kenny did a great job in assisting you during your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Bryan McRae | General Manager | (405) 238-6466 | bmcrae@sethwadley.com
by dealerreply on 07/13/2017