Seth Wadley Ford Lincoln

I was looking for a Nissan Altima for my son. Saw an ad in the local paper and called Legacy. Discussed the Nissan with them and told them that I had a trade. Described the trade and the salesman (Kenny) asked me where I needed to be to trade. I told him a difference ot 5-6K. He said that he would call me back. After a few minutes, Kenny called and told me that they could "not get there". I thanked him and hung up. A day later, Kenny called and asked me if it "would make me happy" if we could get to a $3500. difference. He said that he had talked to the sales manager (Dax) and they thought they could get there. I told him that I was interested and would let him know when I would be in the dealership, and would call that evening. About 5:30 I tried calling the dealership and continued calling for an hour. After that I had decided that they must not be open. What dealership closes at 5pm on the last Saturday of the month?????????????? Their normal hours during the week are later. Needless to say, I was not able to call him back. The following Monday, I made a trip to Pauls Valley to talk to Kenny and take my trade. Kenny told me that the Altima was not at the dealership, that an employee had it in Moore, OK. We drove another car on the lot and Kenny drove our trade. He assured me that the trade was "all I said it was", and that he would call me about 9am the next morning. I asked it we could drive and meet the employee somewhere to look at the Altima. He told me that the car would be at the dealership in the morning. I called the dealership at 9 the following morning and was told that Kenny did not work on Tuesday's, but that the sales manager would call Kenny on his cell phone and have him call me. Minutes later, Kenny called and told me that the owner told them that they could not trade for the $3500. they had offered. He said the the manager had told him that they would be losing money. Why now???????????? AFTER ALL....they had called me back with the offer. I had not called them after the initial offer. I told him that it was not good business and that word of mouth went alot farther than an advertising. I also reminded him that he had told me that the trade "was all I said it was". He said that he did not like to hurt people's feelings. I told him that I was not happy. He was very apologetic and we hung up. I decided to call Legacy and talk to Dax, the sales manager. Instead I reached Brian , another salesman. He told me that Kenny wanted to talk to me. This time Kenny was very defensive and rude. He told me that I was upset because I had driven to several places to look at cars. (This guy should be a doctor...what a diagnosis! Over the phone even!) Needless to say, he continued to try to twist the story, saying that I had never called back on Saturday...which was a lie...I tried numerous times to call...they were not open. He said that he had told me that they closed at 5pm on Saturday...then why would I even try to call?????? I told him that HE was the one who contacted me with the second offer, that I had not called him. I told him that was bad business and that I would do everything that I could to keep his business at a minimum. He assured me that he had a good business. At that point, I told him to enjoy it,and hung up the phone. I did not care to argue with him, or care to hear his twisted version of what happened. DO NOT take these people at their word. Their word is no good and if they get caught up in a deal that they cannot honor, the lie their way our of it!!!!!!!!!!!!!!!!!!!!!!