Seth Wadley Ford Lincoln
Dealership Sales Review
I kept wondering who died and made me King. Everyone treated me like I was Royalty. From Ashley, who spoke with me on the phone and made my shopping appointment, to Jason S., who seemed to think his only purpose in life was to show me vehicle after vehicle until I found the one I wanted, and everyone else who, although very busy, seemed to have plenty of time to say a kind word, or bring me a refreshment, or make me feel like I was an important and welcome part of their life, I came away feeling like I was part of something special; like I was a beloved family member, and not merely a customer. Reminiscent of a favorite old TV show, I felt like I was where everyone knew my name and they were very glad I came. I met people who became my friends, and a couple who remembered me as their friend in years past. I almost hated to leave, but when I did, I felt that I had been given the best 'first new-car' buying experience of anyone in history. I can't wait until it's time for my first free oil change. I know when I walk in, more then one will say, "Hi, Mitchell! Good to see you again."
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes