Customer Reviews of Bob Howard Nissan
Review type:
Pleasant experience
by Virgil S on 06/02/2024Salesman (John) was a great help. Never felt pressured. Told him the deal I wanted and he helped me get there.Great customer service
by JaCoby W. on 05/03/2024Big thanks to Kelly A. in sales! He went above and beyond and found me a reliable car for my family. He turned a bad situation into a good one for me. I really appreciate it.That's wonderful to hear about your positive experience with Kelly in sales! It's great when someone like him goes the extra mile to find the perfect vehicle for your needs. Enjoy your new car!
Sales
by Anita Kirk on 04/29/2024Fred and Jonathan were absolutely amazing. They were friendly and professional!!Congratulations on your new vehicle! We are thrilled that Fred and Jonathan provided you with an amazing sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.
Amazing experience
by Qubain11 on 04/06/2024Mr. Rob took care of me from the moment I arrived till I leff. He is well experienced and helped me a lot. After sales services are important and crucial and with gentlemen like Mr Rob, I would definitely buy a Nissan again.We are so pleased you enjoyed your visit to Bob Howard Nissan, Inc.! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
It's wonderful to hear that Mr. Rob provided such excellent care and assistance during your visit. After-sales service is indeed crucial, and we're glad to have someone like him on our team. We appreciate your feedback and look forward to serving you again in the future.
Nissan Rogue
by Marzz21 on 02/22/2024Great experience! Salespeople are not pushy, answer, all your questions, and get u in and out as quickly as possible. They helped me find the best car for my price range. Would buy from again in the future.Thank you for taking the time to let us know how we did. We hope you have a great day!
Its
by BRITTANY on 12/13/2023It was great everyone was nice and helpful but I was told the oil was changed I looked at it and the oil is dirty and under the only floor mat was filled with dirt I dont call that being detailed and the windshield fluid was down pretty lowThank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (405) 748-7721. I look forward to speaking with you. Tim Branch General Manager (405) 748-7721 tbranch@BobHowardAuto.com
So easy
by Memamarie on 11/09/2023It was such an awesome experience buying a car at Bob Howard Nissan. Tom was my sales person and he was very knowledgeable about the car. Everyone there was very friendly. This is the second time I’ve bought a car there. Everything was so… easy.Thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Nissan, Inc.! We hope to be of service to you again in the future. Have a great day!
car
by ThomasZ on 09/07/2023came in and bought a car and not even 10 minutes off the property car is sputtering and i come back i kindly ask to pick a different car but they were saying in the state of oklahoma once you leave the lot they dont have to take the car… back. but just because thats the law doesn’t give you the human right to be immoral. dealer started playing dumb: was it not like that during our test drive? it past all the checks? Clearly not. still have not heard from dealer on a update to them fixing the car. this is so embarrassing.Thomas, we regret to hear of this experience you had at Bob Howard Nissan. Please know we are looking into your concerns and will respond back to you soon!
Sales
by gfulton on 08/22/2023Everyone was extremely friendly and helpfulWe are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Bob Howard Nissan in Edmond, OK
by Danielcox on 08/21/2023BUYER BE WARE Agreed on a price and then the sales people increases the price on me and then lied about it. BUYER BE WARE take pictures of all numbers presented on price. Your leverage for negotiations is on the 1st day you walk in and you… need to take pictures of all numbers the present and agree to or they will change it on you and lie about like they did to me. [non-permissible content removed] at Bob Howard NissanHi Danielcox, we regret to hear that you are displeased with your recent experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you for providing this information so we can improve upon our services. Bob Howard Nissan, Inc.
Great experience
by MelissaO on 07/05/2023This is a great place to do business! People were friendly, not pushy, and helpful. I will definitely return when I’m ready to trade in my next vehicle!Thank you again for taking the time to let us know how we did. We hope you have a great day!
Didn’t follow through with what was said
by Cecilia on 05/31/2023Didn’t want us to pay cash and wanted to us to pay minimum 4 months before we could pay the rest off in cash. Offered if they fixed the TPMS and hail dents that we would buy the car and we agreed, they said I could walk out with the car and… I could come in another day and get them fixed but when I called apparently they replaced the fix of the hail dents with a discount of 1,000$ that we never got.Cecilia, thank you for taking the time to leave us feedback about your experience with us. We would like to have a better understanding about your experience. Please reach out to us at (405) 478-5380 at your earliest convenience and we will do our best to resolve this with you.
Thank you for bringing this to my attention. I apologize for what you experienced. I would like an opportunity to address your concerns and to earn your business, please contact me at tbranch@BobHowardAuto.com. I look forward to speaking with you. Tim Branch General Manager
Buying experience
by Na on 06/02/2022Our sales person Austin was great not pushy. He was very friendly now the boss on the other hand wasn’t very Negotiable he was ok one thing I wasn’t happy with is Vehicle we bought had a bad tire on it and really big nail in it, the tread… on the tire was bad I asked them if they could fix it but only thing they did was patch it!!!Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Barrett Determan Executive Manager
Great experience!
by Chad Davis on 06/02/2022This was the first pleasant experience I’ve had buying a car. I usually dread having to do it. The sales people and finance guys were all wonderful. Awesome experience start to finish.Thank you, Chad! We are thrilled that you had a great car buying experience!
Remote purchase was easy.
by Scott on 05/17/2022In live in California, and bought a vehicle for my child in Oklahoma. I was able to negotiate a fair deal via text and phone calls. I was able to complete all the business documentation via overnight mail in just 2 days. My child didn't… have to stress anything; "just go get your new car".Hi Scott, thank you so much for your positive comments about Bob Howard Nissan, Inc.! Thank you again for the great review!
Great Sales professionals
by Annette Ulibarri on 05/09/2022Went in for a service my my Nissan and walked out with a Tahoe! Can’t thank Barrett, Austin and Mike for all the help!Congratulations on your new Tahoe, Annette! Thanks for the review.
Annette Ulibarri, we are so happy to read such a great review about Bob Howard Nissan, Inc.! We can't wait to see you again, have a great day.
The right choice..
by Buddy Harjo on 05/04/2022Overall a great experience. Absolutely no dislikes about anything. Sales and finance were wonderful and patient considering we arrived very close to closing time. Thank you Bob Howard Nissan!Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Woody is your man!
by Talamantes family on 05/03/2022Our family purchased two cars on the same day and the process was so smooth and enjoyable!Talamantes Family, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Nissan, Inc.!
New FAST car
by JC on 04/26/2022Kelly was great!!! Bought the car of my dreams, process was very smoothJc, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Connected me with My Maxine!
by Edwin Ruffing on 04/19/2022Brad and Austin are service oriented and accommodating. I had driven a similar car close to wear I live and we found this online. We worked through the process very quickly and I have a car that I’m truly excited to drive! They worked… long hours and delivered as promised!!Thank you Edwin for your kind words for Brad and Austin! We are thrilled that they provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new car.
Best salesman ever!
by Sherri on 04/12/2022Fred at Bob Howard Nissan was fantastic! He waited late at the dealership for us to make our5 hour drive. He never rushed us or pushed us into anything. We test drove the vehicle we bought twice and ended up closing the deal around… midnight. Fred was very kind and I would recommend him to everyone looking for a car!Sherri, we are so happy to read such a great review about Bob Howard Nissan, Inc.! We are always more than happy to assist you if anything else comes up. Take care!
Nissan Rogue
Nissan Pathfinder
Nissan Murano
Nissan Frontier
Bob Howard Nissan invites you to visit our Car & Truck dealership in Oklahoma City, OK. Our team members are standing by to provide you with some of the best deals near you on Nissan Cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Oklahoma City area's most trusted Nissan dealers.
ESPAÑOL
Bob Howard Nissan le invita a visitar nuestro concesionario de autos nuevos y usados en Oklahoma City, OK. Visítanos hoy para carros Nissan y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Nissan en el área Oklahoma City.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Virgil, we are so pleased you enjoyed your visit to Bob Howard Nissan, Inc.! Thank you, and have a fantastic day!
by Lorren Kromer on 06/03/2024