Customer Reviews of Bob Howard Chrysler Dodge Jeep Ram
Review type:
Oil change
by Bryan g on 10/08/2024updated 10/16/2024Went in for an oil change without appointment, still was able to get me in and out fast ,Great Service
by JDSilcOKC on 05/30/2024Oil/Filter & Tire Rotate Fast Efficient FriendlyHello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Patty
by Patricia on 05/30/2024Job done quick and professionalWe're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.
Brake Service
by StephanieLW on 05/14/2024I was unsure of both front and rear were needed. I was provided the details of both and only the front was needed @at this time.” I was also provided of another service that is necessary, so glad I was notified and provided the option of… how to go about getting it resolved.We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.
Won't Go There Again
by NeverAgain on 05/09/2024Dropped Car off Saturday at opening per my online reservation. They didn't even look at it until Wednesday, and my several calls to the service rep and finally the Manager.Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Thank you for informing me about your situation. Please know that we are looking into your concerns as that should not have happened, Seth, our service manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Buck Barton, General Manager bbarton@BobHowardAuto.com
Awesome service
by Ch love on 04/29/2024Very straightforward and to the pointWe are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
2022 Jeep Gladiator
by Robert B on 04/25/2024Once again, service advisor David did not disappoint. Very friendly, knowledgeable and due-diligent in making sure my car is looked after.It's great to hear that David continues to provide excellent service as your service advisor! His friendliness, knowledge, and diligence are certainly valuable qualities. Your feedback is appreciated!
Oil change
by Tiffany on 04/13/2024I went in to have an oil changed and tire rotation. They are so worried about changing all the different fluids in my car coating $2100 but couldn’t refill the windshield washer fluid that was empty. What others fluids did they actually… check? Did they just tell me what needs to be done or did they actually check it. I don’t think they did. Also my oil change and tire rotation with a discount was a $160. It was $100 just 6 months ago. My husband got his diesel truck done a month ago and was only $100. This is ridiculous. No one can afford this.Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Thank you for informing me about your situation. Please know that we are looking into your concerns, Austin our service manager will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Buck Barton General Manager bbarton@BobHowardAuto.com
Great service
by DMX Edmond on 02/15/2024Had to bring my van back for a transmission problem. They addressed very promptly and kept me updated throughout. Old definitely recommend them.Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!
Service was great
by Jeepers on 02/11/2024Quick and easy oil change.We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Great service!
by Mo60622 on 02/08/2024Fast. Efficient. Detailed.We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Kay
by Richard on 01/03/2024Disappointed in the service contract.Thank you for informing me about your situation. Please reach out to our service manager Austin so we can see what service contract issue you are having, his email is abaquera@bobhowardauto.com . If there is anything I can do in the meantime please reach out to me. Buck Barton General Manager 405-302-5823 bbarton@BobHowardAuto.com
Clayton Brooks
by Ahmond D on 11/01/2023There’s never been a time when I have visited the service department that I have been disappointed. Clayton goes above and beyond to service both of my Jeeps. If you are looking for someone that you can trust with your service needs do not… hesitate to contact Clayton at Bob Howard CDJR.We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Clayton went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!
Great Service
by Jimkitch on 10/11/2023The staff was great and very friendly. The Rep clearly understood my needs and ensured the service was completed in a timely manner.We are pleased to hear that our staff was great, very friendly, and that the representative clearly understood your needs. Timely completion of the service is always a positive aspect of the customer experience. Thanks for sharing your thoughts!
Oil Change
by BLONDIE on 09/30/2023Made an appointment at 9am on Saturday and finally picked up car at 4pm. No one even called me to let me know exactly when the car was done. Why would I even make an appointment 🙄 if it take 7 hours to complete and oil change, tire… rotation and replace cabin filter. You should keep your appointments and not take walk-ins on Saturdays.Thank you for informing me about your situation. Please know that we are looking into your concerns, Please reach out to our service manager Austin at the email address so we can better assist you, abaquera@BobHowardAuto.com I do apologize that this happened.
Oil Changes
by Mickey M on 09/12/2023If you can arrive early you can get in & out pretty quickly. The waiting area & bathrooms are very clean, comfortable & updated! You can even get a free coffee latte while you wait & watch big TV’s.We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Mr. John Gauldin
by John Gauldin on 09/07/2023Brought my 2022 Jeep Gladiator to Bob Howard in Edmond OK for 15K mile service. Work was done quickly and professionally. Service advisor Jordon, was very helpful and courteous.We are thrilled to hear that you had a great experience, and it's wonderful to know that Jordan provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Sandra
by Sandea13 on 09/01/2023Way over charged us on air conditioner. Just needed freon. Of course it wasn't covered in our extended warranty. Would not take a check. Debit card was declined by their machine. Bank told me nothing wrong with my card that it was declined… by their machine. Did not wash my car. We will never be back.Excellent Service Experience at Bob Howard today!
by Jmoore0704 on 08/31/2023I went in for a routine service and I was new to this specific location (Bob Howard in Edmond) and it was a very pleasant experience! Super friendly employees, made my first experience super easy and enjoyable! Definitely will be back for… my next service or event car!Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
Service on Jeep Liberty 2009
by PoeGigi on 07/29/2023From the time I dropped my jeep off at Bob Howard Jeep Service I was made to feel important and that my needs were heard. Jordan was the Service manager that was in constant contact with me throughout the repair process.Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Excellent service
by Exceptional on 07/28/2023I received outstanding service through Jordan. He was very respectful and thorough. I drove away feeling very confident that the repairs were accomplished with a high level of quality and workmanship. Well done. Thank you.We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Bob Howard Chrysler Jeep Dodge Ram invites you to visit our car & truck dealership in Oklahoma City, OK. Our team members are standing by to provide you with some of the best deals near you on Dodge Ram Chrysler Jeep cars, trucks & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Oklahoma City area's most trusted Chrysler Jeep Dodge Ram dealers.
ESPAÑOL
Bob Howard Chrysler Jeep Dodge Ram le invita a visitar nuestro concesionario de autos nuevos y usados en Oklahoma City, OK. Visítanos hoy para carros Dodge Ram Chrysler Jeep y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidor
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Hi Bryan, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
by Serenity Gibson on 10/17/2024