Bob Howard Chrysler Dodge Jeep Ram
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Dealership Service Review
service Rating
Oil Change
Written byon 09/30/2023
Made an appointment at 9am on Saturday and finally picked up car at 4pm. No one even called me to let me know exactly when the car was done. Why would I even make an appointment 🙄 if it take 7 hours to complete and oil change, tire rotation and replace cabin filter. You should keep your appointments and not take walk-ins on Saturdays.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Buck Barton on 10/20/2023
Dealer Response
Thank you for informing me about your situation. Please know that we are looking into your concerns, Please reach out to our service manager Austin at the email address so we can better assist you, abaquera@BobHowardAuto.com I do apologize that this happened.
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