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Customer Reviews of Reineke Ford Lincoln of Lima

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88 reviews
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  • Service was excellent and facilities was great

    5 out of 5 starsby cleaner13 on 10/15/2015

    Everything was good and quick on my service of my Ford F-150 truck.Friendly service techs which I appreciate very much.I will return again. Thanks again Ford team.
  • Ford Flex

    5 out of 5 starsby sastiles76 on 10/14/2015

    My salesman Eli Staup did a wonderful job making sure my buying experience for my new 2015 Ford Flex was great! Thanks!
  • great service.

    4 out of 5 starsby pami1 on 10/12/2015

    every one is always nice and polite. i got an oil change on my car. the only reason i didnt give a 5 star is i had a 9 oclock appointment and it still took an hour and a half. but it was worth the wait. always treated wondersful
  • Great service.

    5 out of 5 starsby Happybuyer4080 on 10/08/2015

    Our sales rep Brett was excellent. We discussed what we wanted in our new Edge Titantium and he found the exact vehicle for us. The deal was made sweeter as the vehicle was delivered to my wife on her birthday. Kudos!!!
  • Great services

    5 out of 5 starsby KaraRenae on 09/24/2015

    Friendly staff and quick and easy service! I love my new 2016 Ford Escape!!!!
  • Great Service

    5 out of 5 starsby HalfTon01 on 09/22/2015

    My salesman was great, he helped me find the exact car I was looking for. I wanted the Ford Fiesta ST. There wasn't one on the lot so he searched for it from other dealers, and for one. He had it brought down from the other store so I could test drive it. The next day when it arrived he personally contacted me to let me know it was there so I could test drive it. He explained everything about the car to me and how to put it in reverse since I had never drove a six speed before. He helped me out through the whole purchasing process and said if I have any questions about the car after I bought it to just call him and he would help me out.
  • Purchasing my new car

    5 out of 5 starsby Dizzyblonde55 on 09/04/2015

    the staff were very friendly and took the time to help me pick the car that I want to drive home in and my salesman Cody wouldn't stop doing everything possible to get the payments where I needed them to be I love my new Fusion.
  • Extremely happy

    5 out of 5 starsby Chubrock1021 on 09/02/2015

    I went in looking for and edge or explorer. I talked to Rickie he was very helpful and a pleasure to deal with. I ended up leasing a 2015 Ford Edge. My wife really likes it (she's only had it 1day). Will definitely be back in the future.
  • Courteous dealership

    5 out of 5 starsby BJKeltner on 08/17/2015

    The Reineke staff were extremely helpful and thoughtful, particularly my salesperson Cody Wright.
  • Really worked with us, treated us good

    5 out of 5 starsby Mamaw8363 on 08/03/2015
    updated 08/14/2015

    We were treated very good. I called in and ask about a ford explorer. When I got there it was parked up front waiting and everyone was very kind to us.
  • Fast Service

    5 out of 5 starsby card2013 on 08/13/2015

    I just had my car serviced and also a minor fix on a door. All was done in great time and the door works great. Thanks! Love the popcorn!
  • Nice people

    5 out of 5 starsby Sarahwake on 08/13/2015

    Very nice people. And got my oil change and tires rotated within the hour quoted
  • First Visit

    5 out of 5 starsby instructor50 on 08/12/2015

    This was my first visit to the service department and the first time I ever tried scheduling an appointment online for an oil change and tire rotation. That part went smoothly. However, an unexpected problem occurred during the tire rotation, so the appointment took a little longer than I expected. The problem was explained to me by the service manager and was resolved. Everyone I spoke to there was very nice. In the past when I have purchased a newer car, the quality of work performed by the service department was the determining factor in whether or not to buy from a particular dealer.
  • Used Lexis

    5 out of 5 starsby Vrisser on 08/09/2015

    We purchased a 2007 Lexis and like the car very much even though it is not a Ford product. The salesmen where very helpful in finding the best rates for the loan. I will look here for my next truck in the future.
  • Great job

    5 out of 5 starsby Mjp2527 on 08/09/2015

    Lincoln MKX. We see a long time Ford owner. This is our first experience with Reineke. They were professional and efficient.
  • oil change

    5 out of 5 starsby birdman4928 on 07/22/2015
    updated 08/05/2015

    F=150 and the service was great. I got right in at the appointment time and it was done at a reasonable amount of time. The service rep was right there and got it taken care of right on time.
  • service

    5 out of 5 starsby mylincoln2180 on 08/01/2015

    Brought vehicle in for oil change. Everything went well.
  • MKX Oil Change

    5 out of 5 starsby MKXFan5846 on 07/29/2015

    Everyone was pleasant and professional. I did not wait long for service.
  • Excellent adventure

    5 out of 5 starsby Drent96 on 07/23/2015

    I leased a 2015 lauriet F150. The service was excellent and very little pressure.
  • Friendly and helpful

    4 out of 5 starsby welmargeiger on 07/09/2015
    updated 07/23/2015

    They solved the problem very quickly, which made me happy. Marcine Geiger
  • Great!

    5 out of 5 starsby TCN1628 on 07/08/2015
    updated 07/23/2015

    I purchased a 2016 ford explorer from Reinke in Lima and the entire experience was excellent. I never felt obligated to buy a car or awkward at any point in time. I told them my max payment after them coming back with numbers and they got it where I wanted it. The salesman I worked with was very nice, knowledgeable, and great at his job!

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