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Customer Reviews of Reineke Ford Lincoln of Lima

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43 sales reviews
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  • 2025 Aviator

    5 out of 5 starsby Carp 37 on 05/17/2025

    The staff was awesome from sales to service to finance. Everyone answered our questions and went the extra mile to get us in this beautiful ride.
    • We're delighted to hear that our team at Reineke Ford Lincoln of Lima provided such a helpful and supportive experience. Enjoy your new ride, and thank you for choosing us!

      by Reineke Ford Lincoln of Lima on 05/19/2025


  • Very knowledgeable

    5 out of 5 starsby Corey on 11/16/2024

    I worked with Oliver, he was extremely knowledgeable and professional!
    • Corey, thanks for sharing your kind regards for Oliver and leaving Reineke Ford Lincoln of Lima a five-star review!

      by Reineke Ford Lincoln of Lima on 11/18/2024


  • Overall Good

    4 out of 5 starsby Antoinette Williamson on 09/24/2024

    It was ok the the saleswoman was great o have only been there a short time. The dislike was they put a gentleman with her who caused her the deal that day
    • Antoinette, thank you for sharing your feedback. We're glad to hear the saleswoman provided great service but regret that there was an issue with another team member. We'll use this information to improve our customer experience at Reineke Ford Lincoln of Lima.

      by Reineke Ford Lincoln of Lima on 10/02/2024


  • Sales team was prompt and ready

    5 out of 5 starsby Amanda on 09/28/2021

    Sales team was prompt and ready! Everyone was nice and accommodating to the customers needs. The sale of my 2019 Dodge Durango didn’t take much time at all! If you want to get a nice vehicle within your budget this team will make it happen! Salesman was Terin who worked late to make sure I could take my Durango home that day! Thanks guys!

  • 2018 Ford Escape

    5 out of 5 starsby borchdm on 04/05/2018
    updated 04/16/2018

    Dan was a great salesman to work with and was very helpful on making sure we left the dealership with what we wanted.

  • You won our business back!

    5 out of 5 starsby nclark94 on 03/19/2018
    updated 04/03/2018

    We walked into Reineke Ford of Lima with the expectation of purchasing ONE vehicle on the Z-plan with no trade in. Pretty simple, right? Did I mention that I hate, loathe, and despise shopping for cars? Anyway, when it was all said and done, we are the proud new drivers of THREE brand new cars (all in the same day) from Reineke and we couldn't be more pleased with the way it all went...from Neill...to Andy...to Jen. We will definitely be repeat customers.

  • Best Salesman!

    5 out of 5 starsby Millerfamily on 03/07/2018

    Took my 2013 Ford Taurus in for Service and test drove a 2015 Ford Edge. I was able to take the Edge home for my husband to look at while my Taurus was in service. Loved the Ford Edge so much we came in and bought it! Shaun was amazing. Very patient with my wanting to test drive multiple vehicles. Second car we've bought from Shaun at Reineke and we'd do it again!
  • Car Buying Made Easy

    5 out of 5 starsby nhilleary on 01/31/2018
    updated 02/08/2018

    I worked with Marc to find the perfect car for me. He made the entire transaction very easy and I was able to drive out in a brand new 2018 Fusion that I absolutely love. Marc listened to what I needed, showed me options and ultimately found the perfect car for me at a price that was in my budget. Thank you!
  • What Ford is All About

    5 out of 5 starsby JHodler on 10/04/2017

    These folks are outstanding!!! Went way out of their way to get me exactly what I wanted and did so at my schedule and at a darn good price. First time customer but now one for life!!!
  • Shawn was Great

    5 out of 5 starsby Kalle17 on 09/18/2017

    The experience was relatively painless. I get incredible anxiety whenever I make a large purchase such as this, but Shawn helped calm me down right away.
  • Excellent salesmen

    5 out of 5 starsby Kevinbruin15 on 06/24/2017
    updated 07/05/2017

    Dan and dave were wonderful. They went out of their way to find the right car for me and I will definitely be recommending them to others
  • Love my new Focus

    5 out of 5 starsby Erikapaige1 on 05/22/2017
    updated 06/06/2017

    I called my local Ford dealership to have my 2014 Focus serviced. I was extremely unhappy with the car and some of it's features (manual transmission in an automatic car) and they were able to offer me some money towards a brand new one. I wasn't quite prepared to start all over with a new loan but I'm happy I did it and I'm happy with the car so far.
  • Great Inventory!

    5 out of 5 starsby DColeman65 on 10/18/2016
    updated 11/01/2016

    We worked with Daniel, he was delightful. Y'all have a huge inventory. Also, your guy in the parts department came out and laid on the ground to check to see what we would need to install a towing package on our Lincoln MKT. We were all stunned to find we already had the towing package. LOL Great experience, quick and easy! Daniel also ran the Lincoln through the car wash which made my wife very happy! Thanks!!!!!
  • Welcome to the Ford family

    5 out of 5 starsby owsleyl on 07/15/2016

    From the moment we arrived at the dealership we were made to feel as though we were family. Everyone we came into contact with was kind and took a moment to talk with us. Our sales tech was knowledgeable, friendly and an all around good person. The financial rep was just as awesome. Both my wife and I had a great shopping experience.
  • Perfect service! !!!!!!!!!

    5 out of 5 starsby Steven08817 on 07/01/2016

    They were very helpfull.Neill Allen is a great salesman. He should be given an award for best job performance. Thank you Neill for helping me get my Mustang. I will even purchase another vehicle there if Neill Allen is given his own personal desk and office with computer. Thank you , and a job well done.
  • Great services

    5 out of 5 starsby Buffer49 on 05/12/2016

    Purchased a 2016 Escape our salesman was fantastic .All the staff including financing were grear
  • Knowledgeable Staff

    5 out of 5 starsby SportFamily on 04/27/2016

    Eli Staup and the rest of the staff at Reineke of Lima are great! Very knowledgeable and went the extra mile to get us in the car we really wanted!
  • Great place to do car shopping

    5 out of 5 starsby SmHoltz04 on 04/17/2016

    The staff was very helpful with helping me choose a car and very patient with letting me check out various types of vehicles that seemed to be a possible purchase for me. I would definitely recommend the Reineke ford Lima dealership and I would be willing to do business there again in the future.
  • Awesome experience

    5 out of 5 starsby Desirae20 on 04/03/2016

    I am leasing a 2016 fiesta. The service was awesome I was helped by Levi Mitchell. He helped us in any way he could!!!
  • Our New Escape

    5 out of 5 starsby nrunser on 02/25/2016
    updated 03/08/2016

    Matt was very helpful with purchasing our new Escape. We came in just to look around but we found one we loved and he was able to help us get it in our price range!
  • Excellent customer service

    5 out of 5 starsby Bagoftrixs on 02/05/2016

    Excellent service. My experience at reineke was more then awesome. They worked hard to get me financed and i left the dealership very happy with my purchase.

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