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Reineke Ford Lincoln of Lima


1360 Greely Chapel Rd, Lima, OH 45804 (map)
Today 9:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (4) No (0)
Service Rating
Recommend:
Yes (5) No (1)
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Dealership Sales Review

5 out of 5 starssales Rating
Used but like “New”
Written by Big A on 07/09/2025

Please don’t be fooled which Reineke ford dealership to buy from? The salespeople at the Findlay store aren’t honest but the Lima location you can at least trust one salesman and his name is Mason Rose. I know every salesman has that one boss he has to go back and forth and make your sales experience a nightmare but this was a cut and dry take it or leave it store with a little B.S. from the sales manager towards the end? I was taken for $4,500.00 more than my vehicle was worth at the Lima store but the sales experience has been better than usual because of what they are willing to do for you after the sale is done. Upon delivery of the truck it was clean but only came with 1key fob which was clearly an issue for me at delivery! I asked for another Key fob and so far they have tried once with a promise of a factory set in the next week? I also had my tires rebalanced before delivery because I could feel vibration in the front end which I still feel but knowing I have 14k miles of factory bumper to bumper warranty left I know I can find the issue before the warranty is up? Now I'm a stickler for good service at the dealership but I’m not sold this is the place for service yet? I had all 4 tires rebalanced and noticed the technician pulled the old weights off the inside of the wheels but never cleaned the double sided tape still stuck on the wheels to date, the New weights are double staked on both rear wheels and poorly placed on the front wheels letting me know there’s an issue with quality control? I’d say you can trust this dealership with sales but the service side is questionable wether or not they can help you the first time around? So far my experience with Reineke Ford of Lima has been better than I could have expected because my salesman Mason Rose is there to do his job not just sell you a car! Thanks Mason and thank you again for your laid back demeanor, makes buying a car less stressful than it should be.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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Reineke Ford Lincoln of Lima on 07/09/2025
Dealer Response
Thank you for sharing your experience with us! We are happy to hear that Mason showed you the quality service we strive to deliver here at Reineke Ford Lincoln of Lima. Our team will work hard to earn your future business and we hope to see you again!
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