Reineke Ford Lincoln of Lima
Today 9:00 AM - 5:00 PM
Customer Reviews of Reineke Ford Lincoln of Lima
Review type:
Used but like “New”
by Big A on 07/09/2025
Please don’t be fooled which Reineke ford dealership to buy from? The salespeople at the Findlay store aren’t honest but the Lima location you can at least trust one salesman and his name is Mason Rose. I know every salesman has that one… boss he has to go back and forth and make your sales experience a nightmare but this was a cut and dry take it or leave it store with a little B.S. from the sales manager towards the end? I was taken for $4,500.00 more than my vehicle was worth at the Lima store but the sales experience has been better than usual because of what they are willing to do for you after the sale is done. Upon delivery of the truck it was clean but only came with 1key fob which was clearly an issue for me at delivery! I asked for another Key fob and so far they have tried once with a promise of a factory set in the next week? I also had my tires rebalanced before delivery because I could feel vibration in the front end which I still feel but knowing I have 14k miles of factory bumper to bumper warranty left I know I can find the issue before the warranty is up? Now I'm a stickler for good service at the dealership but I’m not sold this is the place for service yet? I had all 4 tires rebalanced and noticed the technician pulled the old weights off the inside of the wheels but never cleaned the double sided tape still stuck on the wheels to date, the New weights are double staked on both rear wheels and poorly placed on the front wheels letting me know there’s an issue with quality control? I’d say you can trust this dealership with sales but the service side is questionable wether or not they can help you the first time around? So far my experience with Reineke Ford of Lima has been better than I could have expected because my salesman Mason Rose is there to do his job not just sell you a car! Thanks Mason and thank you again for your laid back demeanor, makes buying a car less stressful than it should be.
90 reviews
Sort by:
Friendly and helpful
by welmargeiger on 07/09/2015updated 07/23/2015They solved the problem very quickly, which made me happy. Marcine GeigerGreat!
by TCN1628 on 07/08/2015updated 07/23/2015I purchased a 2016 ford explorer from Reinke in Lima and the entire experience was excellent. I never felt obligated to buy a car or awkward at any point in time. I told them my max payment after them coming back with numbers and they got… it where I wanted it. The salesman I worked with was very nice, knowledgeable, and great at his job!Great Service
by capt7734 on 07/22/2015Service was great and timely, just wish you had express lane for oil change without having to make appointments.Sometime oil needs changed as you are about to leave town then have to go esle where as no appointment neededConsistent Excellent Service & HONESTY
by Tamsco91 on 07/21/2015The service at Reineke Ford's Lima location is always excellent. Often times there have been opportunities where Reineke could have sold me something I didn't need but instead they have always been honest and it saves me money. Yesterday… they could have sold me a new cabin filter, but instead they were honest and said that I had a washable type of filter, so for $20 they washed it up and solved my problem (thought I needed a new blower when I came in). Thank you for doing the right thing.New Explorer
by meemaw04 on 07/10/2015We leased a 2015 Explorer. Our salesman could not have been more helpful and engaged. He also took the time to give us an orientation of the features and instrumentation on the vehicle which we found very helpful. His name is Eli… Staup. Thanks Eli!All service was excellent
by Coroner on 07/08/2015Excellent. The sales staff Mr. Clint Beasley was excellent and demonstrating all the features of my new MKS Lincoln. Everyone involved especially the management as well was superb. I highly recommend using Reineke forward in the future for… all of my needs for transportation.
About our dealership
Thank you for sharing your experience with us! We are happy to hear that Mason showed you the quality service we strive to deliver here at Reineke Ford Lincoln of Lima. Our team will work hard to earn your future business and we hope to see you again!
by Reineke Ford Lincoln of Lima on 07/09/2025