Germain Ford of Columbus
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Customer Reviews of Germain Ford of Columbus
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Easy process with Jaydee on order / purchase
by cbus maverick order on 04/19/2025
Jaydee made the process of ordering and purchasing a vehicle simple and smooth. Can’t ask for much more than that.
1107 reviews
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Purchased a used 2016 F-150
by William_Taylor on 03/13/2019Overall my experience with Germain Ford of Columbus was a great one. Ralph Winters (salesman) was very friendly, knowledgeable, and professional. I did not feel pressured into making a decision. I have not visited the service department yet… but Iâm expecting they will be as great as the front staff.Good experience buying a new car
by bdeagle614 on 03/11/2019We purchased a new 2018 Ford F150 from Germain and had a good experience. Everyone we dealt with was friendly and genuine. It was a very low pressure experience which was great. Unfortunately we went to Ricart previously and it was the… worst experience at a dealership we've ever had. Nick, Jaydee, and the new car sales team did a great job ensuring we had a great experience. They made us a great deal on a 2018 diesel F150 that they had sitting on their lot for a long time. We couldn't be more happy.Amazing experience
by beckabowers on 03/11/2019Bought our ford fusion friday! Couldn't have had a better experience from sales person to finance we had a great experience. This is our second purchase from germainWonderful
by Jessiwanp on 03/09/2019We had a great experience here! Everyone was very courteous and great to work with. We were greeted as soon as we walked in and didnât have to wait to meet our sales man. Jerry was great to work with and would send everyone to him!Great Experience at Germain Ford
by CKEPP493 on 03/09/2019Purchased my fourth vehicle from Germain Ford, my second vehicle from Jason Soto. Jasonâs honesty, integrity, knowledge of the products and understanding of the marketplace make him an effective broker of a fair deal, advocating for the… customer while looking out for the dealershipâs bottom line.Germain is worth a look
by Nate on 03/08/2019Friendly environment & helpful staff.Our sixth purchase from Germain Ford
by Trucker57 on 03/05/2019We recently purchased a new F-150. Our salesperson was Scott Cropper. We bought every vehicle from Scott. He knows what we are looking for in a vehicle and how we like to deal. A fair offer and no haggling. Everyone is cheerful, helpful and… professional. We'll never shop anywhere else.Great experience
by Jtsf150 on 02/23/2019Great experience working with Jermaine they were extremely fast courteous and helpful gave me a great trade on a great truckExcellent service
by Hdf1405 on 02/19/2019I bought a used vehicle from this dealer. This is the second time I have bought from them. I have always been treated very well. My salesman Corey, could not have been more accommodating. He treated me with great respect and did everything… he could to find me the exact car I wanted.Excellent Customer Service
by Roy on 02/13/2019Excellent personal service from the time we walked through the front door at Germain Ford until we drove away in our purchased vehicle. Kudos go especially to Jason Soto and Willam Schier for working together to find the Ford Explorer… Limited that we wanted. We were thoroughly satisfied with our experience at Germain Ford and with the follow up communications. Thanks so much. Everyone was so friendly and genuine.The Way It Should Be Done!
by Matthew on 02/01/2019I had a horrible experience with another dealership the previous week. I contacted Germain and it was the most honest, quick, and professional process. They have my future business secure.2018 Escape Purchase
by Janet on 01/02/2019I recently purchased a Certified Pre-owned 2018 fully loaded Escape from Germain. My salesperson was Nick Porter. Although he was very busy juggling at least 3 test drives to purchase, he took care to make sure every question was answered,… every customer moving smoothly through the process, and he even took a couple minutes to sit in the lounge area with me and another group of buyers! Very soon he was up and moving on to his next task! The entire process went smoothly from turning in my leased Escape with Scott, moving on to Finance with Doug, and finally the tech tour with Aundrea. Scott gave me a box to clear out the old Escape, and Doug surprised me with my favorable credit score! Aundrea moved thoroughly through the tech tour, answering my questions and walking me through setting up what needed to be done. I returned to Germain because of previous good experiences, and I will return again for service to my new Escape. I plan on keeping this one. Thanks to everyone involved!!!Great Buying Experience
by RodM on 12/20/2018I worked with Jason Soto at Germain Ford and I don't think I could've had a better car buying experience. Jason was extremely helpful and knowledgeable. He answered all my questions.It was a low pressure sales environment, which I really… appreciate. Jason and the rest of the team at Germain Ford have earned my business in the future.My new F150
by MattB on 12/16/2018My wife and I worked with Grant at Germain Ford and he provided the experience you hope for when buying a car. He wasnt pushy, he asked all the right questions to figure out what we wanted and got our payment right where we wanted it to be.… He is great to work with and he has earned my business in the future. Thanks Grant!Great Experience!
by bshaffer on 12/12/2018Overall, I was impressed with the buying experience. I was in Columbus for work when my vehicle broke down. I was about 130 miles away from home. I didn't know where to tow my vehicle, and I knew I did not want to repair the transmission.… The Saleswoman was extremely helpful and understood my situation. She understood that I needed to tow my vehicle and did not specifically want to buy a vehicle from Germain Ford. Now, I wasn't prepared to purchase a vehicle. I used their website, and of course, I was able to find something that I liked on the lot. About 72 hours after my vehicle was towed, I was able to arrange a meeting with the Saleswoman. She was prepared for my arrival and was ready to help me. I had texted her a few vehicles beforehand and she had information prepared for me. Although I decided to not buy a new vehicle, she was able to help me choose a pre-owned vehicle. After viewing a few of the vehicles and test driving the one F-150, she helped me close the deal. I was at the dealership for about 6-7 hours. This was a low pressure sales environment. The Saleswoman was easy to talk to and she was able to connect with the customer. We shared our sales experience. The pre-owned inspection was thorough and the Sales Manager was helpful with answering all of my questions. Ultimately, everyone did an outstanding job. Everyone was friendly. It was a great sales environment. I enjoyed the coffee as well. This was a great experience and would consider buying from Germain Ford in the future - even though it is about 2.5 hours away from home.Great Experience
by melissa0328 on 12/05/2018Seth Rahm and Ben Thomas were wonderful, super knowledgeable, and resourceful in putting together this purchase that was not planned. The finance team as well was really helpful in explaining the paperwork while signing. As far as My… husband and myself; we will return for all future car purchases. We also recommend them to our friends and family as often as we can!Great Dealership
by Worthington2 on 12/03/2018I wanted to surprise my wife and we succeed. Found a great SUV at a fair price at GermainAwesome!!
by Fish000 on 12/03/2018We traveled from Toledo to purchase another vehicle from Nick Porter. We always have a good experience when dealing with him. He is very patient, honest, knowledgeable, and helpful. We appreciate his ability to listen and understand what we… are looking for, and direct us to a Vehicle we will be happy with.Excellent experience
by Cardinal2000 on 11/19/2018I do not know how you create a better experience in buying a car. Clearly there is a great team and culture within the Germain Ford dealership. From the salesman to sales manager to general manager I revived excellent service. They… clearly all support what each other does but are always focused on the customer.Justin went above and beyond
by Benner27 on 11/19/2018Justin was very professional, kind, and helpful through my entire lease transition. I had a lot of questions, he always did his very best to reply quickly and professionally. He made the process easy and quick. Time is very valuable and… we appreciated all the leg work he did ahead of time which greatly helped us. Nick the finance manager was great as well. He was kind and explained things wonderfully. Over all it was a 10/10 experience and we are very grateful.Scott was very helpful
by LMR2018 on 11/18/2018Scott work very hard on my sale and was very helpful
About our dealership
We're delighted to hear that Jaydee made your vehicle purchase experience smooth and straightforward at Germain Ford of Columbus. Thank you for choosing us, we hope you enjoy your new ride!
by Germain Ford of Columbus on 04/21/2025