Customer Reviews of Toyota Direct
Review type:
28 reviews
Sort by:
Excellent Dealership
by singlelady on 10/30/2009I just purchased a brand new car from Lew and Jarod at Toyota Direct on Morse Road Columbus Ohio. They are the absolute best salemen in the greater Columbus area. I travel extensively with my job so it was hard to come in and look… around. Lew and Jarod kept in contact with me via email for over 2 months sending me specs to review along with up to date pricing and deals. When I went into the dealership this week, I purchased the car on the spot and told everyone who would listen how wonderful these two gentleman were to deal with. I tried 5 other Toyota dealerships before I found Toyota Direct. The saleman in other dealerships were generally rude and arrogant. At Toyota Direct you will be treated with the utmost respect and most importantly they give you facts and allow you to make the decision. No high pressure sales. Don't bother callling anyone else....go see Lew Willey and Jarod Kocak.5th vehicle that we have purchsed from this dealer
by toyotafamily1 on 08/20/2007I just recieved my new Toyota Camry from Toyota Direct. They really bent over backwards to get me the car that I wanted with the options that I wanted in the color that I wanted. The salesman even drove to Indiana to pick up the car.… When I went to take delivery, the paperwork was quick and easy. My salesman said that if I had a problem with the bluetooth he would set it up for me but it was easy...didn't need help. They have always been great to deal with and treated myself and my family who have purchased cars (or trucks) there very well.Best dealer service department I've worked with
by luv_cars on 08/18/2007Eric Bates is a GREAT service advisor. Wow, got me in and out of there for my first oil change in less than 1/2 hour. Charged me $18 for the oil change. Was very honest and patient with me even though I am a very picky and high… maintenance customer (I'm also a VW owner and VW owners tend to be very meticulous about maintenance...don't know why). As long as Eric is there, this will be the place I get the my Sienna serviced.Great dealership
by kam12 on 02/03/2013updated 06/01/2025I just bought a used car from this dealership and have nothing but positive things to say. I was treated with respect (and patience when I asked a lot of questions!); the salesman, Derek, was very helpful and not at all pushy; and I am… confident that I got a fair deal. Overall, a friendly atmosphere and pleasant experience.Purchased 2014 Avalon Limited Hybrid
by jdf3703 on 01/13/2014updated 06/01/2025David O. was my sales representative. We were very happy with the price we negotiated. We received a fair price o our trade-in as well. They delivered on all the agreed upon terms and conditions. David spent quite a bit of time showing us… all of the cars features. This is the second Avalon we have bought from Toyota Direct.new rav4
by Bill5211 on 04/01/2013updated 06/01/2025Just took delevery of a new rave4,sales person was Gregg. He did a good job and I did not feel pushed. Helpful explaining all options and functions of the car. Have not had the car long enough to pass judgment, went from a odyssey to the… rav.Avoid Toyota Direct
by jww7 on 09/07/2012updated 06/01/2025Buyer beware. I purchased a used vehicle from this dealership and after the purchase when i was washing the vehicle i noticed broken belts on both back tires, upon further inspection both back wheels were bent. I asked myself how . Well… along with two tire specialist we all come to agreement either the wheels were both on the front of the vehicle or both on the same side and the vehicle was curbed which bent wheels and busted the belts in the tire. So did the dealership switch the tires around after they found out hoping that no one would notice this in the 5 minute test drive you are given. Shame on me for not noticing but the fraud comes from the dealership for either knowing this and passing it on or actually swapping the tires to hide the bent wheels. Either way, I would NOT shop here for new or used. The car fax revealed no wreck, and does not the dealership inspect the used vehicles they sell? IF not then another reason to avoid this dealership. No attempted from the dealership at any kind of resolution or compensation.
About our dealership
What sets us apart
Impact60.org is a Non-Profit Organizatin that is near and dear to us. Please visit the site to learn more. Helping people save lives 1 hour at a time!
We are the Largest Volume Toyota Store in Central Ohio, with over 800 New and Used Cars, we value ourselves on great prices and great service to you, our valued Customer.
Presidents Award Winner for 2017!!
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Languages Spoken (3)
- English
- Arabic
- Spanish