Spitzer Kia Cleveland
Customer Reviews of Spitzer Kia Cleveland
Review type:
Returning customer
by KHayduk on 05/25/2025I was so happy with my service at Spitzer Kia and especially Damon Swann! I am a returning customer due to Damon’s attention to detail and help with any and all questions and concerns! I will definitely be coming back!My EV 6
by Scott 10 E on 04/05/2025Belinda Frost at SPITZER Kia West took excellent care of my tire which had 2 slow leaks. She decided to have a new tire put on. Especially since I had tire and wheel protection. She was courteous, professional, kind and extra… accommodating as she remembered I had a broken back. Now that’s the kind of personal service that will bring me back to that dealership.Thank you for leaving Belinda this wonderful review! We are so glad that Belinda took great care of you and your automotive needs. She will be delighted to hear of your kind words. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Thanks to Belinda!
by Mary on 03/27/2025Been coming here for 2 years and Belinda Frost has been our service contact. She has been excellent to work with. She keeps us well informed. Thank you Belinda for all your hard work.Thank you for leaving Belinda this amazing review! We are glad that she consistently provides you with quality and efficient service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.
Oil change
by Carli M on 12/19/2024updated 12/26/2024Courteous people and service was good.Carli, Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Safe Travels and Happy holiday's!
Thank you Randy Maggio and crew
by Linda S on 12/15/2024Always prompt and professional service. I feel like a valued customer when I bring my vehicle for maintenance.Linda, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future. Safe travels and Happy holiday's!
Ariella was Awesome
by Richard Sambenedetto on 07/20/2024Service is always top notch. Ariella Cancel helped me with all my concerns.Richard, it is our honor to know that Ariella provided you with top notch service and assisted with all your concerns! Your awesome recommendation for others to work with us goes a long way as we continue to provide the utmost deserving service to our guests. Safest of travels until next time!
Excellent servic!
by John Scott on 07/10/2024Fast & excellent service performed on my 3024 Kia Soul.We are truly pleased that our service was fast and excellent for your Kia Soul, John! We thank you for sharing your positive feedback and recommending our work to others. We wish you safest travels everywhere!
Kia Great job
by Esper on 06/06/2024James Martin made sure the service I received was great. I was kept informed through out my wait. Everyone was very friendly and helpfulEsper, Thank you so much for leaving James this positive review! We are glad to hear that James took great care of you and your automotive needs. We are happy to know that he was very friendly and helpful. Please do not hesitate to let us know how we may be of further service to you.
Emergency Service
by John on 05/11/2024We had to have our Kia Soul towed to Spitzer Kia as there was a weird banging sound coming from our passenger side tire. The Kia road side service was excellent! Even though they were busy in the service department when I got there with my… Kia Soul they were able to see what had happened to my car. I had pick up an truck's old mud flap with a screw in it in my tire. As the mud flap was attached to my car's tire it was making a banging sound as it was going around & around while being stuck on the tire. So the service department changed my tire for me & order a new one. The new tire came the next day & I was called immediately upon its delivery to Spitzer. Within an hour after my arrival at Spitzer I was able to drive away with the new tire on my car & the scratches on the side of the car rubbed out & the car looking great again. Thank you & kudos to the great service team at Spitzer Kia for the great service!!Thank you so much for taking the time to share this positive review, John! We are thrilled to hear that our service team provided you with 5-star service. It is our pleasure to serve you in any way possible, and we are honored to hear of your kind recommendation. Please do not hesitate to let us know if there is ever anything more that we may help you with.
Service visit
by Ted on 04/22/2024Brian seemed to be efficient and did the work in a timely manner.Ted, We are happy to hear that Brian could provide you with a 5-star experience! Thank you for your positive review and we hope for an opportunity to work with you again.
Rather be happy than clever!
by Janet V on 04/08/2024Briann Beerwa greeted me immediately with a smile and got busy taking down the information on my 2-year old Telluride. At 30,000 miles there were several jobs to do and Briann was right on the money with her phone call to say they had… finished their work in just 2 hours! Nothing like heading home knowing you are safe in a well-maintained car! Prior to buying the Telluride, I bought a new Sportage and drove it for almost 10 years. Very happy with this dealer.Janet, We are so glad that Briann could be of valuable assistance to you and made your experience with us both quick and efficient. It is an honor to have earned your kind recommendation. Thank you so much for your positive review! Wishing you the safest of travels- on behalf of the entire team!
Yee haw
by Steve crawford on 04/10/2024Great service and. Very politeThank you for taking the time to leave us this 5-star rating, Steve! Safe travels until we meet again.
Quick & Easy
by Natalya on 04/09/2024Had a tire pop the morning of 3/15 and they were able to replace it by the end of the day! They're wonderful. Special thanks to Youseff Albeik for being able to squeeze me in!Natalya, We are so glad that Youseff could be of assistance to you, and we appreciate you taking the time to leave this 5-star review! We wish you the safest of travels!
Great service
by Skypilot on 04/08/2024The service at Spitzer is great and they get you in and out in a timely manner. The prices are about the same at other dealers but the service personal are the best. Belinda Frost was so helpful and kept me informed throughout the service.Thank you for taking the time to leave Belinda this positive feedback! We are so appreciative of the opportunity to work with you, and it is a pleasure to hear of your kind words and satisfaction. Please drive safely, and do not hesitate to give us a call!
Great Service Department!
by Lisa Reyes on 04/08/2024I always receive wonderful service here, Youseff Albeik took time to explain everything in great detail and addressed all of my concerns he was great, everyone is friendly helpful and my car has always been serviced within the time frame… given. Keep up the great work!Lisa, Thank you for leaving Youseff this positive feedback! Providing quality and efficient service is so important to us. If there is ever anything more that he and the team may help you with, please do not hesitate to let us know!
James Martin
by Susanna on 04/08/2024I got perfect intime service of my vehicle owing to professional and caring approach of James Martin. He explained me each step of the service in details. The car was returned perfectly done and washed. Thank you James!Hi Susanna, Thank you so much for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad that James provided you with nothing less. We hope to see you again!
Honest people's
by Ramon on 03/20/2024Belinda Frost, Was very efficient when I got there for my service and Is very polite.Ramon, Thank you for leaving Belinda this great feedback! Safe travels until we meet again.
Spectacular Service
by Alissa M on 03/14/2024Belinda was a great advisor! Took my car in for a recall, it was diagnosed and serviced in a timely manner and at no cost. I appreciated the complimentary car wash and vacuuming of the interior!Alissa, We are so glad that Belinda took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Thank you for taking the time to leave us this great review and recommendation. Safe travels until we meet again!
Belinda Frost is special
by Clarence Maruna on 03/09/2024Service is done with the customer in mind. You are updated on progress and if other work is needed. And always with a Smile!Thank you for your wonderful review, Clarence! It is an honor to know how confident you are in our efforts, and we are glad that Belinda could provide you with a 5-star experience. We hope for an opportunity to work with you again!
Kia Spitzer CLE
by Sally M on 02/10/2024We have purchased and leased cars from this dealership for many years. The sales and service and always been professional and knowledgeable in every area. They always go above and beyond to meet all your needs whenever you are there. It is… such a pleasure to be able to go to a dealership that you know and trust. Everyone is friendly and always willing to help you. We were recently there for a service appointment and Belinda Frost was wonderful to work with. Thank you Belinda!Sally, Thank you for sharing the positive experience you had with Belinda! We are delighted that she could provide you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. Until we meet again, safe travels!
Service with a smile
by Sharon on 02/09/2024This dealership was and is a great place to go when getting a car or service after. The people are very friendly and show that they care. Recently I was in for an oil change and was assisted by Belinda Frost. She had assisted me the time… before and is always so pleasant. She takes the time out to be patient and explains everything if full detail. I was surprised that my service was done a bit before the time she stated. She offered their complimentary beverages and told me they make the best popcorn. Next time, I will be sure to try some. Overall, its a clean environment and the service is worth the wait.Hi Sharon, Thank you for leaving Belinda this positive review! Our team is always here to provide you with a smooth and informative experience. We look forward to serving your automotive needs for years to come!
Thank you for your positive review! We are honored by your continued business, and we are so glad that Damon provided you with the A+ service that you deserve. Your satisfaction means so much to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.
by Spitzer Kia on 05/28/2025