Spitzer Kia Cleveland
Dealership Service Review
We had to have our Kia Soul towed to Spitzer Kia as there was a weird banging sound coming from our passenger side tire. The Kia road side service was excellent! Even though they were busy in the service department when I got there with my Kia Soul they were able to see what had happened to my car. I had pick up an truck's old mud flap with a screw in it in my tire. As the mud flap was attached to my car's tire it was making a banging sound as it was going around & around while being stuck on the tire. So the service department changed my tire for me & order a new one. The new tire came the next day & I was called immediately upon its delivery to Spitzer. Within an hour after my arrival at Spitzer I was able to drive away with the new tire on my car & the scratches on the side of the car rubbed out & the car looking great again. Thank you & kudos to the great service team at Spitzer Kia for the great service!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes