Customer Reviews of Bob Ross Buick GMC
Great experience!
byon 02/06/2018
I've just bought a 2017 GMC Canyon Denali from Bob Ross. The entire experience went perfectly smoothly, and all of the excellent staff were very helpful. Jerry went out of his way to the point of coming in on his day off to help me get this sale completed on the one day I could drive up from Nashville. Highly recommended!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Not buying from them!
byon 07/11/2015
Had a nice quote from 3 dealers using the USAA credit union car buying service and the USAA-General motors 750.00 discount certificate. Took the quote to the Boss Ross salesman and asked if Bob Ross would honor the other dealer's quote on a truck with the same equipment that Bob Ross has on their lot. Salesman said he needed to check. After the normal 15 minute wait he returned and stated the USAA pricing and discount were "crap". He wrote down a number and said this is what they wanted for the truck and then up'ed it by 495.00 and said the additional was for the bed liner. After adding the 495.00 to the price he then said they would accept the USAA-GM certificate for the $750.00. I reminded him that I had bought two other trucks from them but I would not be buying a third. I also said the 499.00 for the bed liner was a joke because the dealer add-on sticker on the truck side window was priced at 299.00. I looked at the salesman, picked up my paperwork and walked out!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
OUTSTANDING CUSTOMER SERVICE
byon 06/27/2012
In todays world it seems customer service is almost ignored anymore. I found Mr Bill Clapper and Dale to be outstanding in the way they handled our questions, concerns and apprehenson about buying. The kid glove handling of each customer is wonderful. This I believe is based on the Owners attiude about what is needed in order to show a strong force not only in the community, but also in competing as a small business in our world today. Thank You Bob Ross for caring
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
We are proud to be your authorized Buick GMC dealer in Centerville, Ohio. Bob Ross Buick GMC has been serving the community for over 43 years and is an award winning, family owned and operated dealership, which is deeply committed to the customer.
In fact we make it our No. 1 priority to leave you completely satisfied with your Bob Ross Buick GMC experience. We attribute our high level of success to both our customers and our employees. Visit Bob Ross Buick GMC today and see exactly what we mean.
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