Customer Reviews of Jeff Wyler Chevrolet of Columbus
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24 service reviews
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Great service!
by Havilah Ward on 10/28/2022Hannah was very sweet and helpful. She took care of me quickly and kept me updated!Jeff Wyler Chevrolet loose oil filter and false repair quote.
by Steve Foster on 08/07/2022Brief explanation, 7-29-22, Wyler appraisal, went home. Discovered oil leak. Went to Wyler service appointment 8-1-22. Quoted false repairs. Mechanic Cody admitted no repairs needed, they loosened my oil filter so he tightened. Firestone… confirmed no repairs needed. Joey laughed many times, at one point Ryan stood over me and said keep playing the role. Eric took my receipt then put his hand up and said I don't want to hear anymore, your done goodbye. I made an incident report with sheriff. Eric, Jennifer had meeting with Jeff 8-3-22 in Cincinnati called me for meeting on Friday at 11:00am. I was called a conspiracy theorist, told that I was mean to the staff by Jennifer, they were going to offer a 12 month warranty, however, not sure they wanted to because of my behavior. They had me sign a warranty but would not give me a copy. They won't take responsibility for loosening filter that started everything. Left message with Jeff. No call back still unresolved and I haven't received the credit for 8-1-22. I'm continuing my complaint for resolution. I wrote my first review for yelp at 9:44 AM then I received a call from Erik of Jeff Wyler Chevrolet at 10:52 AM. I was informed that Jeff would not be calling me back and that I was no longer allowed to come into the dealership.Malibu
by watrn2002 on 08/11/2021I had a coupon. Not sure if they honored it, but I had to take my car back in anyway and they said they weren’t going to charge another diagnostic fee so that was a relief. The bad thing is when your car goes out of warranty it just add… up. $$$Jeff Wyler Chevrolet is the best
by Steve Foster on 04/20/2020Jeff Wyler Chevrolet is the best, I purchased an equinox premier 2017 model brand new. I’ve had the best performance from this vehicle and the best service ever from this dealership. I used the app a few days ago to set up an oil change and… rotation it was seamless and easy.Routine Service
by XXXXXXX on 10/01/2019updated 10/09/2019As I have explained MANY times last month on Jeff Wyler service Dept is outstanding. It was easy to get an appointment that fit my timeline and the service was fast and friendly. This is truly a professional, customer minded organization.Exceptional Service
by Soltini on 08/20/2019Great dealership to buy from, service your vehicle and great customer support. Thanks!Great Customer Service
by ALEJANDRO on 07/30/2019updated 08/06/2019Lisa Shaw my service adviser was by far the best experience I have ever had with any one from any dealership, She is hands down the reason I will continue to bring back all my vehicles for anything they need to this dealership.We really appreciate your feedback, Alejandro!
Pleasant Experience
by Jim on 07/13/2019Purchasing our new Silverado was a pleasant experience. Sean was an exceptional salesperson who was willing to go the extra mile to provide a positive experience. Strongly suggest you request Sean’s services.Thanks a ton for this great review!! See you next time!
Great Service
by ARiebel on 06/28/2019My experience with Jeff Wyler of Columbus was exceptional. The process was quick and smooth and Marvin was very professional thru out the entire process.We're happy to hear it! Thanks for your review!
We're happy to hear it, Ariebel! Please let us know if there's anything else we can do for you!
Avalanche service
by akemerer71 on 06/17/2019updated 06/25/2019Service was completed close to estimated time. Hospitable waiting area. I did request a car wash that I did not get but that's no big deal. Staff members are very friendly.Thank you for your feedback! Please don't hesitate to reach out so we can discuss your car wash!
Amazing
by Megan15 on 06/04/2019Nick Sherrick is incredible. He really goes to bat for you. Overall the whole experience was simple and stress free. I love my new Chevy equinox and will most likely go Chevy again in three years.We're so happy to hear it! Thanks for leaving us this great review!
Above and Beyond
by JamesLawson72 on 04/27/2019Jeff Wyler Chevrolet did a fantastic job and exceeded my expectations. They handled our difficulties and was patient and set our minds at ease as we explored several options. And in the end helped us to find the best deal we could afford… that met our needs.We're glad we could help you out! Thanks for your review!
Very pleasant experience
by J122 on 04/14/2019I came in for service and a key , originally the key had an issue and s new one was ordered , the initial clerk never followed up I had a lady named Lisa call and set up the follow up , upon arrival found the key wasn’t correct , Lisa did… everything to fix the issue and made it right in the end. Very professional and she took that extra step to ensure I was satisfied.We're glad we could help you out!!
Ok service
by Jj14305 on 04/08/2019Ok service but the customer service experience is lacking. I got an oil change and was suppose to have a car wash and a car wash wasnât performed; had to wait over ten minutes to get my paperwork to cash out!Thanks for your feedback. If there's anything more we can do for you, please do not hesitate to reach out.
I trust Jeff Wyler
by customer on 04/08/2019I appreciated the great customer service from Lisa, she was prompt and made sure that i was taken care of. Ian worked on my car and I appreciated his professionalism and explaining what my car needed and the services he performed.Thanks for your great feedback!
Jeff Wyler Chevy made it easy to switch dealerships
by JamesLawson on 03/09/2019This visit was a simple oil change. We were loyal customers of Bobby Laymen Chevy for a number of years. However after the death of Mr. Laymen, that dealership is NO longer Bobby Laymen Chevy. It is now Mark Wahlberg Chevy and all new… people. But not for the better. We went to Mark Wahlberg's and did NOT like the change or the service at all. So we set out to find a new Chevy dealership that makes us feel comfortable and get good service. And Jeff Wyler's has met those expectations for us.We're glad we could help! Thank you so much for your review!
Great service and friendly staff
by wmoore98 on 01/15/2019I brought my car in for an oil change and tire rotation. They performed the work in a professional manner and in good time. I am completely satisfied with their service.We're happy to hear it! Thanks for your feedback!
Great service
by Aarong on 12/19/2018No issues. Was in and out fast and it was greatWe're glad we could help you out! Thanks for your feedback!
My vehicle drives like a new automobile with 125k maintenance
by Moewoman on 11/21/2018The service staff at Jeff Wyler has always gone out of their way to provide me excellent care which is greatly appreciated. If work is not needed, I'm told and never taken advantage of for unnecessary work. I hope my 2007 Chevy Trailblazer… will survive to at least 200K miles.Thanks for your great comments! We're happy we could help!
Service Appointment
by Rachelgeorge on 08/11/2018updated 08/22/2018Dave was great. Friendly, helpful, and reliable. He made my diagnostic appointment easy and stress free. The service was preformed elsewhere due to cost.Thanks for your great review about our dealership! If you have any further questions, please give us a call. We're always happy to help!
ms
by jean on 08/09/2018the service was completed in good time. I was very satisfied.Thanks for your review, Jean! We're glad to hear it!
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About our dealership
Jeff Wyler Chevrolet of Columbus is your premier Columbus Chevrolet dealer. With over 1,000 new Chevy trucks, cars, and SUVs in stock, we have a huge selection for you to choose from. Visit us online and save time with Wyler Direct, where you can complete some or most of the car buying process online, saving you time in the showroom, or allowing you to take home delivery. You can also schedule your service online and our GM certified technicians will repair or service your vehicle. As one of the highest rated Chevrolet dealers in Ohio, our goal is to surpass your expectations. That is the Wyler Way.
What sets us apart
You can complete some or most of the car buying process online using Wyler Direct. Save time in the showroom or take home delivery
Over 1,000 new Chevrolet trucks, cars, and SUVs in stock
Value your trade or get pre-approved using our website tools.
The Wyler Family Foundation, was founded in 2009 to more formally address the charitable resources of Jeff Wyler Automotive Family, headquartered in Cincinnati, Ohio. We resolve to give back to individuals and organizations within our communities.
Amenities
- Complimentary Drinks
- Complimentary Coffee
- Shuttle Service
- Cable Television
- Television
Thanks for your positive feedback!!
by DDS on 08/07/2019