Customer Reviews of Jeff Wyler Chevrolet of Columbus
Great service!
byon 10/28/2022
Hannah was very sweet and helpful. She took care of me quickly and kept me updated!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Jeff Wyler Chevrolet loose oil filter and false repair quote.
byon 08/07/2022
Brief explanation, 7-29-22, Wyler appraisal, went home. Discovered oil leak. Went to Wyler service appointment 8-1-22. Quoted false repairs. Mechanic Cody admitted no repairs needed, they loosened my oil filter so he tightened. Firestone confirmed no repairs needed. Joey laughed many times, at one point Ryan stood over me and said keep playing the role. Eric took my receipt then put his hand up and said I don't want to hear anymore, your done goodbye. I made an incident report with sheriff. Eric, Jennifer had meeting with Jeff 8-3-22 in Cincinnati called me for meeting on Friday at 11:00am. I was called a conspiracy theorist, told that I was mean to the staff by Jennifer, they were going to offer a 12 month warranty, however, not sure they wanted to because of my behavior. They had me sign a warranty but would not give me a copy. They won't take responsibility for loosening filter that started everything. Left message with Jeff. No call back still unresolved and I haven't received the credit for 8-1-22. I'm continuing my complaint for resolution. I wrote my first review for yelp at 9:44 AM then I received a call from Erik of Jeff Wyler Chevrolet at 10:52 AM. I was informed that Jeff would not be calling me back and that I was no longer allowed to come into the dealership.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Malibu
byon 08/11/2021
I had a coupon. Not sure if they honored it, but I had to take my car back in anyway and they said they weren’t going to charge another diagnostic fee so that was a relief. The bad thing is when your car goes out of warranty it just add up. $$$
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Jeff Wyler Chevrolet is the best
byon 04/20/2020
Jeff Wyler Chevrolet is the best, I purchased an equinox premier 2017 model brand new. I’ve had the best performance from this vehicle and the best service ever from this dealership. I used the app a few days ago to set up an oil change and rotation it was seamless and easy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Routine Service
byon 10/01/2019
As I have explained MANY times last month on Jeff Wyler service Dept is outstanding. It was easy to get an appointment that fit my timeline and the service was fast and friendly. This is truly a professional, customer minded organization.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Exceptional Service
byon 08/20/2019
Great dealership to buy from, service your vehicle and great customer support. Thanks!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Customer Service
byon 07/30/2019
Lisa Shaw my service adviser was by far the best experience I have ever had with any one from any dealership, She is hands down the reason I will continue to bring back all my vehicles for anything they need to this dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Pleasant Experience
byon 07/13/2019
Purchasing our new Silverado was a pleasant experience. Sean was an exceptional salesperson who was willing to go the extra mile to provide a positive experience. Strongly suggest you request Sean’s services.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 06/28/2019
My experience with Jeff Wyler of Columbus was exceptional. The process was quick and smooth and Marvin was very professional thru out the entire process.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Avalanche service
byon 06/17/2019
Service was completed close to estimated time. Hospitable waiting area. I did request a car wash that I did not get but that's no big deal. Staff members are very friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 06/12/2019
When I arrived at the dealership Greg Scott greeted me with a big smile and firm handshake, things only got better as he showed me around he made me feel like I was in control and listened to what needs were in a car. The service was fantastic! Greg was such a great help. My husband and I are very pleased with the service and our new car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Amazing
byon 06/04/2019
Nick Sherrick is incredible. He really goes to bat for you. Overall the whole experience was simple and stress free. I love my new Chevy equinox and will most likely go Chevy again in three years.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Above and Beyond
byon 04/27/2019
Jeff Wyler Chevrolet did a fantastic job and exceeded my expectations. They handled our difficulties and was patient and set our minds at ease as we explored several options. And in the end helped us to find the best deal we could afford that met our needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very pleasant experience
byon 04/14/2019
I came in for service and a key , originally the key had an issue and s new one was ordered , the initial clerk never followed up I had a lady named Lisa call and set up the follow up , upon arrival found the key wasn’t correct , Lisa did everything to fix the issue and made it right in the end. Very professional and she took that extra step to ensure I was satisfied.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
I trust Jeff Wyler
byon 04/08/2019
I appreciated the great customer service from Lisa, she was prompt and made sure that i was taken care of. Ian worked on my car and I appreciated his professionalism and explaining what my car needed and the services he performed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Ok service
byon 04/08/2019
Ok service but the customer service experience is lacking. I got an oil change and was suppose to have a car wash and a car wash wasnât performed; had to wait over ten minutes to get my paperwork to cash out!
- Recommend this dealer? No
- Did the dealer honor all commitments made? Yes
1 Comments
Jeff Wyler Chevy made it easy to switch dealerships
byon 03/09/2019
This visit was a simple oil change. We were loyal customers of Bobby Laymen Chevy for a number of years. However after the death of Mr. Laymen, that dealership is NO longer Bobby Laymen Chevy. It is now Mark Wahlberg Chevy and all new people. But not for the better. We went to Mark Wahlberg's and did NOT like the change or the service at all. So we set out to find a new Chevy dealership that makes us feel comfortable and get good service. And Jeff Wyler's has met those expectations for us.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service and friendly staff
byon 01/15/2019
I brought my car in for an oil change and tire rotation. They performed the work in a professional manner and in good time. I am completely satisfied with their service.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 12/19/2018
No issues. Was in and out fast and it was great
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My vehicle drives like a new automobile with 125k maintenance
byon 11/21/2018
The service staff at Jeff Wyler has always gone out of their way to provide me excellent care which is greatly appreciated. If work is not needed, I'm told and never taken advantage of for unnecessary work. I hope my 2007 Chevy Trailblazer will survive to at least 200K miles.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Appointment
byon 08/11/2018
Dave was great. Friendly, helpful, and reliable. He made my diagnostic appointment easy and stress free. The service was preformed elsewhere due to cost.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Jeff Wyler Chevrolet of Columbus is your premier Columbus Chevrolet dealer. With over 1,000 new Chevy trucks, cars, and SUVs in stock, we have a huge selection for you to choose from. Visit us online and save time with Wyler Direct, where you can complete some or most of the car buying process online, saving you time in the showroom, or allowing you to take home delivery. You can also schedule your service online and our GM certified technicians will repair or service your vehicle. As one of the highest rated Chevrolet dealers in Ohio, our goal is to surpass your expectations. That is the Wyler Way.
2 Comments