Jeff Wyler Chevrolet of Columbus
Dealership Service Review
Brief explanation, 7-29-22, Wyler appraisal, went home. Discovered oil leak. Went to Wyler service appointment 8-1-22. Quoted false repairs. Mechanic Cody admitted no repairs needed, they loosened my oil filter so he tightened. Firestone confirmed no repairs needed. Joey laughed many times, at one point Ryan stood over me and said keep playing the role. Eric took my receipt then put his hand up and said I don't want to hear anymore, your done goodbye. I made an incident report with sheriff. Eric, Jennifer had meeting with Jeff 8-3-22 in Cincinnati called me for meeting on Friday at 11:00am. I was called a conspiracy theorist, told that I was mean to the staff by Jennifer, they were going to offer a 12 month warranty, however, not sure they wanted to because of my behavior. They had me sign a warranty but would not give me a copy. They won't take responsibility for loosening filter that started everything. Left message with Jeff. No call back still unresolved and I haven't received the credit for 8-1-22. I'm continuing my complaint for resolution. I wrote my first review for yelp at 9:44 AM then I received a call from Erik of Jeff Wyler Chevrolet at 10:52 AM. I was informed that Jeff would not be calling me back and that I was no longer allowed to come into the dealership.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No