Skip to main content
Today 9:00 AM - 9:00 PM

Customer Reviews of AutoNation Ford Amherst

Review type:

137 reviews
Sort by:

  • Treated like a Star!

    5 out of 5 starsby Dave_Lisa_P on 10/28/2014

    Our salesman, JAN RUSSO, was SUPER ATTENTIVE to our needs in a vehicle. We were there to buy an Escape. I mentioned that color was NOT an issue, but if the vehicle came in blue, it would be okay. After a few suv's, and not liking the design of the new Escapes, he suggested an Edge. It was different, but good. We realized it was getting late, but Jan said he was there to help us get a vehicle that we liked. He succeeded! The icing on the cake? It was blue! We're 'over the Edge' with AutoNation Ford in Amherst - this is vehicle #3 for us!
  • Easy transaction

    5 out of 5 starsby dugnfay on 02/21/2013
    updated 06/09/2025

    Christine A. was very good to work with. She kept in touch without being "pushy". Was very helpful during and after the sale.
  • AWESOME!!

    5 out of 5 starsby ajwhite75 on 05/01/2014
    updated 06/09/2025

    We had an AWESOME experience at AutoNation Ford Amherst -- Jeff W leased us a 2014 Explorer and the entire experience was top notch. He took care of every single aspect that we expected him to, plus he went above and beyond by taking pics of different colors (I am home bound from a surgery) and by crunching several different scenarios of numbers over the phone. Jeff now has new future customers in us! Thanks so much for such a great experience, Jeff and AutoNation Amherst!
  • Great Service

    5 out of 5 starsby Jake1100 on 02/04/2014
    updated 06/09/2025

    This was the best car buying experience our family has ever had. We drove from Chicago to buy our truck and would do so again in a heartbeat. Everyone was knowledgeable friendly and great to work with!
  • A+

    5 out of 5 starsby colorito81 on 02/05/2014
    updated 06/09/2025

    Travis C. was very friendly and helpful when we purchased our 2014 F250.
    • We are happy you found Travis helpful in the purchase of your new car! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.

      by autonation on 02/21/2014

  • Love my stx

    5 out of 5 starsby jim624 on 06/27/2013
    updated 06/09/2025

    I really love my new stx. The way it handles, its quietness.
  • Best place to buy a car

    5 out of 5 starsby johnnybgood1 on 11/23/2013
    updated 06/09/2025

    This is the best place to buy a new or used car by far. This is my third car i bought here (2013 F150 Fx4 with ecoboost) and I absolutely love it. I shopped around before I went to Amherst but no one was even close to the deal I got here. The salesman Travis C. worked with his sales manager Nathan and the general sales manager Lonnie to aprove my offer and then the financial services manager Chris got me the best rate. If you are looking for a car go here and look for these guys, you wont be sorry. Thank You Ford Amherst!
  • 2013 Escape

    5 out of 5 starsby cva48 on 03/20/2013
    updated 06/09/2025

    Christine A proved to be a well prepared and professional sales person. She responded to an internet inquiry that I posted on one of the sites. Her approach was determined but not pushy. She addressed our requirements and listened (big in my book). We dealt with a number of other sales individuals while shopping. Some good some need to find another line of work. Christine by far the best of the lot. Next challenge will be for the dealership to support her efforts.
  • Positive experience.

    5 out of 5 starsby 65fstbk on 12/18/2013
    updated 06/09/2025

    This was my first experience with AutoNation Ford ,Amherst and I left a happy customer. Christine was helpful but not too "pushy"..She gave me time to think things over and make a decision. I will consider them in the future.
  • More than a test drive!

    5 out of 5 starsby rachnagy on 03/28/2013
    updated 06/09/2025

    My husband and I went in for a test drive and ended up driving home in a new Explorer. John was excellent with us, as was the rest of the staff. Each time we go back, the service is always wonderful and makes our car buying experience very enjoyable. Thanks for the great service Mullinax!
    • Thanks so much for your review. We're happy to hear you've been well taken care of by John and the rest of our team, and we hope you're loving your new Explorer. Please let us know if there's anything else we can do for you. See you on the road!

      by autonation on 03/29/2013

  • 2014flex

    5 out of 5 starsby 2014flex on 01/05/2014
    updated 06/09/2025

    Christine has worked with me on prior leases and she did not disappoint me on this lease. She had the deal and the vehicle ready to go when I entered the dealership. Once all documents were complete and I was ready to take possession she took her time to show me the changes in the Flex from my prior lease. She took her time and ensured I had no questions on the vehicle. I was completely satisfied with her attention to the details. AutoNation Ford Amherst has always treated me with utmost respect and is a dealer I recommend to anyone in a Ford, currently, and, especially, those considering a move to a Ford.
    • We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Thanks for the positive review!

      by autonation on 02/07/2014


Videos
About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi