Customer Reviews of AutoNation Ford Amherst
Review type:
Customer
by Lubeman50 on 07/17/2024
My wife was looking for a 4wd vehicle with a third row seat to be able to put 4 car seats in. The best part The vehicle we purchased had everything she wanted and was below the cost she wanted to spend..thank you...
137 reviews
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oil change
by Dee Szklar on 07/17/2018updated 07/27/2018Courteous, pleasant, professionalnew car
by shadowfox25 on 03/25/2018They didnt try to force you into a car you would not like took the time to ask about my need and what i needed even match the price i was looking for would buy a new car from Jessie any dayWe're pleased you had a good purchasing experience with Jessie. If you ever need help, just give us a call. Happy motoring!
A Great Escape Experience
by KruserDub on 12/15/2017We were initially just going to stop in for a test drive, but ended up going home with a 2017 Escape - we LOVE it! Ask for Rudy and he'll treat you right. We weren't even sure what we were looking for when we first arrived, but Rudy took… the time to get to know our likes and dislikes, our goals and our price range. He spent quality time with us and was knowledgeable, helpful and fun. Everyone we encountered at AutoNation Ford Amherst was helpful and friendly, and we had a 100% positive experience. We highly recommend this dealership and especially Rudy!Thanks for the feedback. We're glad you had such a great experience purchasing yours Escape with Rudy. If you need more help, our team is available to talk -- safe travels!
Great service
by Kellig1990 on 09/25/2017The salesman Shawn Gray was a pleasure to work with. He answered all questions and helped me get into a wonderful new car. I would recommend him to anyone.Great experience
by Paularcher on 08/04/2017Jeff Wells was very informative and knowledgeable about the ons and outs of leasing. Did not feel pressured at all and we drove away in exactly what we wanted.Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road.
Service review - regular service and recall service
by patwluk on 06/09/2017updated 06/18/2017Even though the dealership service department was very busy. Shaun log in my appointment with patience and calmness. My car needed more than I had anticipated and he explained the need, the pricing and the time needed. He arrange a ride… back to my home and a pick-up so I would not have to wait and called when the car was ready. The driver was friendly and prompt. The car was washed and cleaned and the cashier was as friendly and efficient as everyone else.Thank you for your kind words and review. Don't hesitate to call us if you ever need anything. Be safe on the road.
Tom Mowles F 150 purchase at Autonation
by tmowles on 04/09/2017updated 04/24/2017I am very pleased with my recent purchase at Autonation of my Ford F 150. Jesse was extremely helpful explaining the options of the truck and getting the best possible deal for us.Great Customer service great car...
by Quimbaya29 on 07/12/2016We had an amazing experience fast and easy. Customer service was great. And car is great so far. We appreciate everything Auto nation has done for us on making our purchase fast and easy. We definitely will return to do business with them… and we will also refer them to our family and friends. Thank you!Great sales experience
by GMerrill on 07/03/2016I've always had a great sales experience when dealing with Jeff. He's very professional and does exactly what he says he's going to do.We are glad you chose our dealership. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great customer service
by hmh1972 on 06/15/2016Review We were greeted by the Sales man as we walked in.We were just checking options on trading in a leased van which was over in miles.A process we were not looking forward to.We ended up leasing a better vehicle( ford explorer).The… sales man was top notch and made the experience easier than expected.I would purchase from this dealer again.Sales
by ADBrown on 05/29/2016This is my 4th car I have bought or leased from Autonation and that is thanks to John Barcia a salesman I can trust over the years. He helps me find what I need and if I have any problems he is a phone call away.2016 Ford Fusion
by stiltner5 on 04/17/2016Had a great experience with Auto Nation. Needed.a replacement car as soon as possible, Jeff Wells was very quick and knew alot about which vehicle would fit my budget. It was very quick process as he only stated the facts.It was refreshing… to have a salesman know every detail of the car your purchasing. He has followed up with me many times to ask if I have any further questions.Well done!
by tdrake7 on 03/29/2016Doing business with this dealership was as good as it gets - and being a retired car salesman, I speak from experience! I got an excellent deal and some critical help with financing, actually better than expected. I would recommend Eric… Owen and the team of managers to anyoneOk service
by Ivorykeys104 on 02/16/2016Was dissapointed that sales team never took the time to go over all the features in the car. We had to have other people who own fusions show us. Still trying to learn eveything. Sales manager about gave me a heart attack by coming out… while cleaning out old car and saying wait...stop what u are doing. ..we have a problem with the credit report... it says credit is only 400. I gasped....what!!!!! There is no way.... I know I have almost 800 credit score. ..he starts laughing and says just having fun...credit is perfect. I know he was teasing....but not funny to me concidering I have heart issues and couldn't catch my breath for 10 min. Never assume customers are in good health and able to be scared like that.Great Staff
by Cucco31 on 02/14/2016Everyone is very nice and helpful. Especially Chris in financing. He always goes over no beyond to help us out and get us the best deal.most enjoyable car buying experience ever
by denbow1981 on 02/02/2016Matt Droll was not only professional but extremely down to earth and informative. His abilities to insure that we felt comfortable during the whole process with out being pressured. Most enjoyable car buying experience ever.Jeff Wells made it easy to buy my first Ford vehicle.
by LakeErieEls on 09/22/2015He answered all my questions that I had, he sold me a new Fusion for the same price of a used one, he got me the color, protection and payment that I wanted. I was very happy with my service.Impressed with the service!
by rschube55 on 08/11/2015I was impressed with the service that Jeff gave us . He was friendly and knowledgeable . He worked to get us a great deal on our new car.recent purchase
by milalola on 02/09/2015Super experience when purchasing my new escape from Jared!! He found the car that I was looking for and had it ready when I arrived to pick it up. He spent time explaining all of the new features. I will recommend Jared to everyone that… is in the market for a new car.Great place to buy!
by tonyk89 on 12/19/2014Jim Lee worked very hard to get us the rightcar at the right price. Even after the purchase was made he went out of his way to get us an extra key.ford escape
by MaryJK on 10/29/2014Everything went smoothly. Only have had the car for a couple days.
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
by Stephanie Mavis on 07/18/2024