Hendrick Kia of Cary
Customer Reviews of Hendrick Kia of Cary
Review type:
Amazing experience.
Always happy with Hendrick
by Jamie on 05/12/2025updated 05/19/2025We worked with Ronnie to purchase our pre owned Mazda. He was knowledgeable, easy to work with, and very responsive. We wouldn’t hesitate to recommend working with him!Jamie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Kia of Cary.
Amazing experience.
by Teresa Jones on 05/12/2025Working with Anthony at Hendrick Kia of Cary has been amazing. The whole experience from start to finish has been seamless. Second time buying a vehicle with Hendricks and they have my loyalty! Highly recommend working with Anthony and his… team!Teresa Jones, we are very happy we could provide you with a positive experience!
Thank you Paulo Morales!
by Gisel M on 05/10/2025I recently had the pleasure of working with Paulo Morales when purchasing my new Kia Sorento X-Line SX, and I couldn't be happier with the experience. Paulo went above and beyond to ensure I got the absolute best price possible. He worked… tirelessly to find every rebate and discount available, and his honesty and dedication truly stood out. From the moment I walked in, Paulo made the entire process smooth, transparent, and stress-free. His knowledge of the vehicle and financing options was impressive, and I never once felt pressured—just well-informed and genuinely taken care of. Thanks to Paulo, I drove off with a fantastic deal and total peace of mind. I highly recommend him to anyone in the market for a new vehicle and will definitely be doing business with him again in the future!Gisel M, we are so happy to read such a great review about Hendrick Kia of Cary!
The BEST in the Business
by Jayme Pursley on 04/29/2025Paulo Morales and his team are the best in the business. They provided all the information I needed to pick the best car for my needs, they showed me the best way to approach the financial aspects of my purchase and they were great at… keeping in touch both during the sale and now even days later. I highly recommend them as sales and service professionals!We appreciate your positive review about your recent experience with us!
Easiest buy ever!
by Ben on 04/19/2025Jon Choi was amazing! We visited 3 other Kia dealerships before deciding to buy here. Jon was thorough, friendly, and he came ready to negotiate a fair price. I would 100% come her again!Ben, we're happy you found our staff to be so supportive during your experience here at Hendrick Kia of Cary!
Wonderful experience, I am so glad I choose Hendrick Kia
by Sue Ellen on 04/07/2025I had a wonderful experience at Hendricks Kia of Cary. I enjoyed working with Troy Smith. He was knowledgeable and helped me feel comfortable with the entire process. I highly recommend working with Troy.Sue Ellen, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hendrick Kia of Cary.
Impeccable Service
by Elizabeth on 04/02/2025Huge thanks to D’Anthony Williams for their impeccable service - so kind and helpful. Truly a pleasure to work with!Elizabeth, we are so happy to read such a great review about Hendrick Kia of Cary!
You have to go see Todd!
by Really Happy on 04/01/2025You'll have an amazing experience buying a car with Todd. He knows more about Kias than anyone in the entire area. He really cares about his products and his customers.Hi Really Happy, we are very happy to have provided you with such a positive experience!
John Choi has Soul
by Jason Yu on 02/27/2025Mr. Choi is very considerate of your time and goes above and beyond for you. We bought three Kia souls from Mr. Choi and couldn’t be happierJason Yu, thanks for your praise and kind comments about our team!
Great service
by Dereck Gamez on 01/21/2025updated 01/28/2025The best dealership, the customer service is excellent, the attention is the best one. Good prices and quality!!! If you need a car ask for Paulo Morales he is the best one!!!We appreciate your positive review about your recent experience with us!
5 Star Experience!
by Helen Charlton on 09/02/2024We recently purchased a new car from Hendrick Kia Cary, and the experience was nothing short of excellent, thanks to Rich Sossi. From start to finish, Rich was transparent, fair, and honest, making the entire process smooth and stress-free.… He was incredibly likeable and easy to work with, truly going above and beyond to ensure we were comfortable and well-informed at every step. The level of service we received was exceptional, making this a 5-star experience. If you’re in the market for a new car, we highly recommend reaching out to Rich Sossi!Helen Charlton, thank you so much for your positive comments about Hendrick Kia of Cary!
Very Personable and Knowledgeable
by D Rogers on 07/24/2024I worked with Mr Moore while shopping for a vehicle for my daughter. This was by far the best experience I've ever had in a car dealership and will be the first place I start when we need another vehicle.We appreciate your positive review about your recent experience with us!
Excellent service
by G Lopez on 06/29/2024Paulo Morales Siempre hace que la compra de un vehiculo sea placentera. en los ultimos ocho anos he comprado varios carros y el siempre lo ha hecho que sea muy facilG Lopez, thank you so much for your high rating!
Great friendly, patient sales staff
by JV on 06/27/2024I dealt with Todd, he was super personable, patient, took all the time to show us all of the features of a new Sorento. He responded timely to our texts, and was always available to answer questions. We reached a deal with him, and… couldn’t be happier with our experience. Would highly recommend working with Todd and the Hendrick group!Jv, we really appreciate your positive review!
Excellent experience
by Rob Bowen on 06/22/2024The experience was amazingly fast and not a lot of numbers games. I appreciate the work of D’Anthony and all the staff at Kia of Cary. I will definitely be back in the future.Rob Bowen, thanks for your praise and kind comments about our team!
Amazing Experience
by Jen on 06/04/2024Ivy Johnson & Rich Sossi were amazing... They made this process so easy and painless literally!Jen, thank you so much for the positive review!
Excellent costumer service
by Edilma jimenez on 02/24/2024Paulo Morales has a great product knowledge an great experience. Will definitely come back always to see himEdilma Jimenez, thank you for your kind words and this wonderful review!
Hendrick Kia Pre-Owned
by Steve C on 01/15/2024I had a great car buying experience at Hendrick Kia Pre-owned. We purchased a 2023 Chevy Tahoe. My sales person, Tim Beard, was knowledgeable and efficient. He was responsive to any questions. Greg Stancil , Pre-Owned Manager and Tim worked… hard to close the deal. Greg was also responsive answered every question I had - and there were many - never becoming frustrated no matter how busy he was. I was impressed that he took the time to step out of the “glass office” and sit at the table with my wife and I. All emails and text message were returned. Once back in the dealership, Lance was in the finance office. He was friendly and patient. If you want a no hassle, no pressure experience I highly recommend Hendrick Kia Pre-Owned. Be sure to ask for Tim!! Thanks Tim and Greg for an awesome experience.Steve C, we're so glad that we were able to go above and beyond your expectations!
Don't waste your time!
by Mark on 05/04/2023The service dept is a joke! No communication with the customer once you drop off your car. Just try getting a hold of some one in the service dept while your car is being worked on,,,,, good [non-permissible content removed] luck!This revised comment is in regards to the previous comment titled: "Don't Waste Your Time". After talking to the Service Manager the situation was immediately corrected. As a result of the Service Manager reaching out to me and making the situation right I WILL be taking my KIA back to Hendrick KIA for all it's service and repair needs. The staff at Hendrick KIA do indeed care!
Keyanka is Amazing!!!
by Detria on 04/30/2023Keyanka was amazing. She listened to us and asked questions. She gave us choices and we would highly recommend Hendrick Kia of Cary. Make sure you ask for Keyanka.Detria, thank you for your kind words and this wonderful review!
Exceptional Dealership
by Allan and Karen on 11/17/2022We stopped by this dealership while shopping for a preowned vehicle. We did not purchase from them as we were just shopping, but our experience with them was still one of the best around. Randy Perry and Mr. Stencil went above and beyond… to show us what they had, answer all of our questions and were so kind in the process. If you stop by this dealership, ask for Randy Perry. He is a super nice young man!Allan And Karen, we are so pleased you enjoyed your visit to Hendrick Kia of Cary!
Teresa Jones, we are very happy we could provide you with a positive experience!
by Luke Lavoie on 05/14/2025