Modern Toyota
Customer Reviews of Modern Toyota
Review type:
Satisfied 1st time customer
by Kourtney on 06/12/2019Ryan let me decide what was important of a car and lead me in the decision before even showing me a car we narrowed down what stuff i wanted in a vehicle. Very helpful instead of overwhelming or showing me a car i may have had no use for… but he wanted to sell. Glad it wasn't like that.A+
by Gregory on 06/02/2019updated 06/10/2019Salesperson, Rich, was the friendliest I’d ever met. Made me feel at home and like everything was easy. Find more of him - he’s the reason we’ll be back to buy from Modern again.Reviews like yours are truly a breath of fresh air! Rich is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Take care and have a great day! Best, The Modern Toyota Team
Total satisfaction
by William on 06/03/2019updated 06/10/2019the first thing I noticed is there were no quick (think Aggresive ) approaches. We were looking at options and had arranged a test drive of 2 different vehicles and that is what we were offered. Dealing with Allison, Milan and Mike were an… absolute pleasure. Kevin in finance educated us on our financing options and took the time to let us decide how to proceed. I see a group of people who are ready to help and appear to enjoy their positions within the company.Thank you for your great review, William! We're glad to have Allison, Milan, and Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Modern Toyota Team
Car buying made easy and pleasant
by Leslie on 06/07/2019Marcy Drysdale is absolutely fantastic!! She makes buying a car so easy and pleasant!!!Thank you for this fantastic review! We hope to see you again soon.
2019 Tundra
by Robert on 06/06/2019They were professional,courteous and knowledgeable.Thank you for the great review, Robert. Please come visit us if you need anything else, be it service or sales. Best, The Modern Toyota Team
Modern toyota know best
by Ryan on 06/06/2019The salesman Dan overall he tried everything he could to get us in a new car all day. I always use him when getting a car. Gets you where you want to be. 2nd trip to buy a car and absolutely love it everytime!!!Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Modern Toyota Team
Made buying a new car fun and easy!
by James on 06/05/2019The staff are extremely friendly, knowledgeable, and made buying a new car a pleasure. They absolutely exceeded our expectations.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Modern Toyota Team
Second Vehicle Purchase
by Vernon on 06/04/2019This is the second time I’ve been helped by Daniel Perry with a vehicle purchase. He’s knowledgeable, courteous and a nice person. All of the sales staff involved were pleasant and coordinated their roles well.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Modern Toyota Team
exceptional service
by Roxanna on 06/04/2019the service from Allison, Mike, Milan and Kevin. They all went above and beyond to make our experience painless. They were very professional and not pushy at all, just asked what they could do to make our purchase easier. Kevin made signing… all the paperwork painless and was very kind in explaining what we were signing even though it was later than they usually stayed.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Modern Toyota Team
Great Experience
by Judy on 06/03/2019Sam Petro was the salesman who worked hard to find the right fit for me. He never pressured me to buy something that I really didn't want.Thank you for taking the time to write this review. We are pleased to hear that Sam was able to provide an efficient and overall positive experience. Best, The Modern Toyota Team
Modern Toyota
by Kenneth on 05/31/2019Friendly people and serviceWe appreciate the kind words, Kenneth. We look forward to seeing you again in the future! Best, The Modern Toyota Team
Toyota
by Linda on 04/22/2019Our sales person, Shonda, was wonderful. She was very knowledgeable and pleasant to work with. She was nice and respectful.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, The Modern Toyota Team
Experience done right!
by Greg on 04/20/2019Working with David Fonveill in partnership with Connie Shoaf at Allegacy Federal Credit Union. David found the vehicle I was looking for and provided all the details to Connie. He made test-driving a most pleasant experience and delivered… the final purchase as planned. Awesome experience front start to finish! Thank you, David!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Modern Toyota Team
Toyota Highlander at Modern Toyota. They made buying easier and a great exp
by John on 04/16/2019They were extremely helpful... Don and Susan were above and beyond helpful getting me approved and in my new car.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Modern Toyota Team
Car buying
by Brandy on 04/16/2019The ease and no pressure salesman. Very up front and quick with all of our paperwork. Buying was a breeze with top notch sales and financing team.Thank you so much Brandy! We are thrilled to read your kind words about our employees and overall experience with us. Please stop by Modern Toyota again! Best, The Modern Toyota Team
MY GREAT EXPERIENCE WITH MODERN TOYOTA!
by Melissa on 04/04/2019updated 04/11/2019It was just GREAT! EVERYONE was so patient, especially my Salesman, Mo Hafez! He pointed put the safety features on this WONDERFUL car and that was the deciding factor me making my decision and all of the maintenance that I would not have… to worry about for a good while! I just love my new car! I would most definitely recommend him to anyone that needs to buy a car, new or used! David Miller was GREST too, did not hurt that he has known my Mother and I FOR YEARS!Melissa, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Mo went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly!
yes
by David on 04/05/2019updated 04/11/2019The salesman Josh done a great job as well as Susan in finance. All staff was great. I was looking at the same 2 vehicles in Mt Airy and the gen manager at that dealership was very rude.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Best, The Modern Toyota Team
Easy!
by Jen on 04/02/2019updated 04/08/2019Everyone was helpful, no pressure, flexible.We are pleased to hear your experience was smooth from start to finish. Weâre eager to assist you with every aspect of your automotive inquiries in the future.
Incredible Buying Experience!
by Becky on 04/06/2019Incredible customer focused service by Ryan Bumpass who was an incredible listener there to help me find what I wanted within my budget rather than being a 'salesman'!Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Modern Toyota Team
Awesome service
by Gary on 04/04/2019I really appreciate the sales lady, Amy Routh, going above and beyond to make the sales transition smooth. She was knowledgeable about the vehicle, and made sure that she took her time with me to make sure that I understood each part of… the process.Gary, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Amy went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, The Modern Toyota Team
My experience
by Katelyn on 04/02/2019I highly enjoyed every part of my experience at Modern Toyota. I recieved excellent service and everyone there was extremely helpful.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Modern Toyota Team
Toyota Camry
Toyota Corolla Hybrid
Toyota Tacoma
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, The Modern Toyota Team
by Modern Toyota on 06/12/2019