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Modern Toyota

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Customer Reviews of Modern Toyota

513 sales Reviews
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5 out of 5 starssales Rating

PURCHASE OF NEW 2021 TOYOTA VENZA XLE

by Shawn on 09/27/2021

My wife and I recently purchased a new 2021 Toyota Venza XLE. Our sales representative was Jose Diaz-Lopez. He did an excellent job in securing exactly the vehicle that we requested. He also spent a lot of time with me researching interior colors for the vehicle. I appreciate Jose. This is the 2nd new vehicle that we have purchased from him.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Wonderful Experience

by Darren on 09/23/2021

Entire staff was friendly and welcoming. Our sales guy was great and not pushy…we got there 30 min before closing and no one seemed to mind that when we left with our new ride, it was well over 2 hours past closing. It was a remarkably pleasant experience from start to finish!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

100% satisfied

by Brooke on 09/20/2021

My salesperson was Chad Gordon & he was great! Very informative and showed me exactly what I said that I was interested in. He made the process very smooth, quick & easy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

What every car dealership should strive to be!

by SDMorales on 09/17/2021

Mom was our salesperson - and there are not enough compliments I can give her. Being new to the Toyota family of products, she was extremely knowledgeable about each vehicle we asked about, each trim level offered and genuinely cared about what we were looking for. Mom is the reason that we bought our 2021 Toyota Highlander Platinum AWD. Mom is the reason that will be back for our next vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Modern Toyota Shines

by Robert on 09/01/2021

The sales person, Donald Robertson, was superb. He was knowledgeable and personable. He answered all my questions in an informed, professional and friendly manner. He was easy to talk to and instilled confidence in the product. He represented the dealership very well and at the same time was customer-centered. The entire sales team managed the sale very well in an efficient and professional manner. We’ll done!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great People, Great service, Great experience

by John on 08/30/2021

The ease of making a deal, never any pressure. Daniel Perry was great to work with along with your finance guy

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New car purchase.

by Susan on 08/28/2021

Friendly staff and quick service. Everything went smooth for me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Exceptional experience

by Helen on 08/21/2021

Low-key, non-pushy, fair and seemed genuinely interested in my well-being. Very service oriented. Wes and Samantha were both incredibly helpful, responsive and attentive to my needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Buying a New Highlander at Modern Toyota

by Michael on 08/20/2021

Nancy Smith was very helpful and a pleasure to work with. Nancy was very thorough going over every aspect of teh car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Wonderful Staff- Must Work with David Hudspeth!!!

by Allysa on 08/19/2021

I truly enjoyed working with David Hudspeth. He was very down to earth and honest. He is a great listener, and didn't pressure us at any point.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent experience

by Alexandra on 08/14/2021

Chad Gordon made buying a car fun and easy! He was able to make it a stress free experience. He was able to help us find the perfect car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Buying Experience

by Betty on 08/13/2021

Rich and the rest of the sales team were personable and efficient. They were patient and answered all my questions. I never felt rushed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Hassle-free online car purchase

by Rene on 08/06/2021

Easy, transparent, no-hassle buying experience done entirely online. Ms Amy Routh, the authorized dealer contact was very pleasant, helpful, customer-focused & knowledgeable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Sales Experience

by Massimiliano on 08/05/2021

Appreciated the transparency, the willingness to help meet my needs. And the overall ease of doing business. Thru out the whole process I always felt appreciated. Excellent experience have definitely earned my business

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Awesome Sales Team

by Buggford on 07/27/2021

Joe P and Susan S are excellent to work with! We had not bought a vehicle in a while and our experience was great!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great customer service from sales assoc., Amy Routh

by Bobbie on 07/24/2021

My car buying service and my sales associate, Amy Routh, was a great combination. Would definitely recommend anyone to call Amy. Was not impressed with the small inventory of 4 runners.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Service, Clean Facilities

by Michele on 07/22/2021

First off the entire facility is CLEAN!!! Second, Daniel Matangira is AWESOME. He was very patient with me. Daniel went above and beyond in getting me into my new car. The 1st one wasn't to my liking (pretty sure he thought he was never going to hear from me again) but I found another that I liked even better and he worked with his manager to get me to the monthly payments I could afford. Third, Charlie Simpson in Finance...he had everything all ready for me to come in and get rolling. Both gentlemen were instrumental in getting me into my new Corolla!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Sales Experience! A+++

by DerrickN on 07/21/2021

I really appreciate the awesome customer service I received from my sales consultant, Justin Spaugh. Justin was fantastic to work with and a very personable guy. The dealership is fortunate to have someone like Justin working there as he was very helpful to me during the sales experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Knocked it out of the park!!

by Jennifer on 07/20/2021

Quick easy. Sales team went out of their way to assist us. Took the time to answer questions. Made sure we were comfortable and ready, no pressure

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent customer service

by Charles on 07/15/2021

I’ve used the same salesman for a number of years and we have a good relationship. This is my third purchase/lease.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best Toyota dealer in the piedmont

by David on 07/14/2021

Someone cheerfully greeted us and made us feel relaxed and comfortable. Answered questions, and listened to our needs. What we wanted was not on the lot, and they went out of their way to locate one and get it in for us. Parris was very patient with us and made sure we took delivery of our car earlier than we had arranged for. Mohammad in the finance office was super! He was truly a pleasure to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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