Capital Ford
Customer Reviews of Capital Ford
Review type:
Great place to find your next ride!!
Satisfied Customer
by DB on 06/16/2022Dealt with Greg Ford on several purchases and I been very satisfied on the price as well as the customer service I've received. I would definitely recommend.Hi DB, our team can’t thank you enough for your generous five-star rating and comment. We're glad to know that Greg provided you with such excellent customer service. It always makes us glad to hear that our valued customers are receiving the exceptional service they deserve. Thanks for choosing Capital Ford; we hope to serve you again in the future.
Great Services Keep me coming back
by Dennis Martineau on 06/15/2022Prompt, honest and friendly sales rep.Thank you very much for your generous comment and rating, Dennis. We pride ourselves on providing top-notch customer service and we are glad to see that reflected in your review. It’s sincerely a pleasure to serve you, and we’re looking forward to having you back in the future. From our family to yours, thanks again for choosing Capital Ford.
Friendly
by Bradley on 06/04/2022Quick and easy buying processHi Bradley, we’re thrilled to read how pleased you were with us. If you have any specific details you would like to share about your experience with us, please reach out. We love getting comments from our satisfied customers! Again, thanks for choosing Capital Ford, and we hope we’ll have the opportunity to serve you again in the future.
Long distance purchase
by Cindy Anderton on 05/23/2022My experience at Capital was exceptional!!! My husband and I drove from Minnesota to purchase a van, Bo was wonderful, he picked us up from our hotel and had all the paperwork ready to go when we arrived at the dealership. They made our… purchase Simple and convenient, thanks to all! I would highly recommend capital to anyone looking for a Ford product!Cindy, we’re absolutely delighted to learn about your exceptional experience at Capital Ford! Your 5-star rating truly means a lot to our team. We hope we’ll have the pleasure of serving you again soon. Again, thanks for choosing us and spreading the word!
Incredible service
by Rosy Knight on 04/16/2022Absolutely the best car buying experience I have ever had. Kevin and Chris H were there with me every step of the way. They answered all my questions and help me find the car I’ve been looking for. Definitely the easiest and courteous car… purchase I have ever made. As for my family this is 100% our car purchasing place!Thank you for this incredible review, Rosy! It's a privilege to know that Kevin, Chris, and the team earned the honor of giving you the best purchasing experience you've had. More importantly, we are overjoyed to see how happy you are with your new car and truly appreciate being your dealership of choice.
Lease to Purchase Outstanding
by IFndIt on 03/01/2022When I needed to replace a dying car in 2019- Capital Ford, Odell Lumley and James Anderson were there every step of the way. At the time I was unable to purchase my vehicle so the next best thing for me was a lease. After I had my 2019… Escape for just a short period of time I knew this was my forever vehicle and I would purchase at lease end. When it came time to purchase I compared a local dealership with Capital Ford and Capital won hands down. There are no words to express my gratitude and loyalty to the Capital Ford Team. Thank You Guys! You Rock :-)Thank you so much for the thoughtful and incredibly generous review. We do our best to provide an experience like this one for all of our customers and are so delighted to know that our team took care of you during your car-buying experience every step of the way. Thank you for letting us know how we did and for choosing Capital Ford - Raleigh!
Great service!
by Jatasha Harris on 02/11/2022My experience from the start was a great one. Kels & his sales manager was upfront, very helpful, and accommodating. I would definitely recommend them if you are looking for a new or used vehicle. I am happy with my purchase.Hi Jatasha, thank you for taking the time to let us know that we are doing a good job. We are delighted to hear that our team delivered great service and got you the car you wanted. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen! And big thanks for the high recommendation!
Great customer service
by J M on 02/07/2022Robert Harris was very nice polite and helpful. He explained all of the features that the car had. He also went the extra mile to make sure that I was a happy customer. The manager Mike Shane was also polite and courteous they worked my… deal out and I was able to purchase the car that I wanted.☺️☺️☺️ I would recommend any one to go to Capital Ford of Raleigh to make a purchase you won’t regret it. I had a great experience working with Capital Ford.Hi J M, thank you for taking the time to let us know that our team is doing a good job. We are delighted to hear that we delivered great service. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen! And big thanks for the high recommendation!
Sales
by Aimee Young on 01/13/2022These guys are so professional, kind and courteous! You all need to go buy and trade vehicles at Capital Ford!We really appreciate your thoughtful review of our customer service, Aimee. Client reviews and recommendations are what make us great, and we are proud to have given you a stellar experience. We appreciate you taking the time to let us know how we are doing and are honored to read your generous review!
Awesome experience!
by Jennifer N on 01/08/2022Went in to look at a used car. Scheduled an appointment and had great communication better the appointment. When we arrived, we were greeted by CJ Jones and it was nothing but exceptional. Ended up purchasing a used vehicle. CJ and his… sales manager went above and beyond to make our experience exceptional.Thank you so much for the 5-star rating and thoughtful review, Jennifer. We are so delighted to hear that Cj delivered the exceptional service we take pride in delivering. We are so happy to hear that you got the used car you wanted. Thank you for letting us know and or choosing Capital Ford - Raleigh.
Great Experience, Honest Dealer
by John Doe on 01/07/2022The number one thing is they did not do a 'market adjustment'. In this market that is very difficult and really shows the honest dealers from others. I will buy from them again and certainly recommend them to others. I'm super excited about… my maverick!F150 Purchase
by JD on 12/31/2021Wonderful experience. They were honest, fast, and gave me the best bang for my buck!Most efficient and professional transaction!
by DJS on 12/31/2021Was the most efficient, pleasant and professional vehicle transaction I have ever done.Best Sales experience
by KH on 12/08/2021Could not have been any better experience. Have dealt with Capital for years. Always including today better than any experience with any other dealer ever. Absolutely the best.Awesome
by John on 12/03/2021Capital ford was the only dealer that would take an order for a new Mach 1 build. Beyond that Capital did NOT add 5 to 15k to the MSRP for the order. When I went to pick it up I was in and out in minutes.Satisfied customer
by Greenscapes CLT on 11/17/2021I purchased a commerical truck from Robert Kenney. I was an out of town customer to him but he treated me like I was a repeat local client. He made it very easy for me to purchase and delivered the truck as well. He was very straight,… honest & forward with all my questions. I would highly recommend him and his team.Always Good Service
by HEG SMG on 11/16/2021We have been customers at Capital Ford for over 30 years. We are pleased with our buying experience. Our salesman Jordan was excellent. He is very friendly and knowledgeable. He explained the new features on the 2021 Escape and… demonstrated how to use them. Before we left Jordan install Ford Pass on our phones and reviewed usage.spot on
by david f on 11/10/2021Truck Center and Todd are true professionals. Makes buying a breeze. Highly recommend Capitol FordBest Car Lot to go to!!!
by Vee on 10/29/2021I like how they go above and beyond. And make sure they don’t just put you any ole car. They give you great deals. CJ can get you into anything. He the best man at Capital Ford.Just bought my Ford F-150 from Capital Ford
by John Lewis on 10/28/2021Like the fact it was all via phone with docs sent to me overnight, financing everything great experience with James Anderson would recommend him to everybody!Consummate Professionalism
by Jim Bankston on 09/11/2021From beginning to end, the focus was on me, the customer. Each member of the team (salesperson, sales manager, F&I manager, and detail department) performed his/her task to perfection. Competitor dealerships should "go to school" on… Capital Ford's commitment to excellence. They project the image and spirit to which all dealerships should aspire. They are a credit to the industry and a blessing to their customers. They are indeed consummate professionals!
Robert, we are sincerely grateful for your 5-star review. It's wonderful to know that our team at Capital Ford demonstrated their expertise and respect during your visit. Thank you for recognizing their hard work. We look forward to serving you again in the future.
by cdriver on 04/14/2025