Customer Reviews of Crossroads Ford of Apex
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202 reviews
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Great service
by truckowner72 on 06/02/2016I brought the truck in for general maintenance as well as to get a intermittent fault in the ac fan speed controller. They were very courteous and fast in their serviceFantastic service
by Jertseygirl on 06/01/2016I first must apologize for not getting names.I must say the company always offers great service. They notified me when it was time for my vehicle to be serviced. They are mindful of people's time and they are fast and efficient.I purchased… my car from cary crossroads and they are excellent .My experience with this company is they keep there promises when purchasing and they ate there when you need them .THANK YOU To this company for hiring the right people to get the jobs doneCROSSROADS FORD IS ON POINT
by SAUSTILL on 06/01/2016The entire staff at Crossroads has always been very helpful to me. The sales staff that assisted me when I purchased my 2014 Ford Focus Titanium were all great. The staff at Quicklane and the Service Department are also very professional,… courteous, and helpful. So far, Crossroads Ford has yet to disappoint in any area. Thanks.oil change
by Hootey1 on 06/01/2016Staff always pleasant. Good size waiting area. In and out quickly.Great Service
by Jennawingert on 06/01/2016Staff was very helpful as always! They had my 2015 Ford Focus finished quick!Fantastic Dealership!
by slim9055 on 05/20/2016updated 06/01/2016Arrived at 5:15pm for "The Works" service package. My F-150 was completed and I was out of there by 6:00pm. They are very professional and have a wonderful waiting area.great service.
by edgarrdrgz on 05/31/2016I have a ford explorer 2014 been servicing since i purchased and have no complaints every one on staff is awesome friendly and courteous.Quick lane service
by Gizmo0798 on 05/21/2016updated 05/31/2016All my quick service has been great. Just walk in and wait for a bit till the work is done. Everyone is very business like and friendly.Clean area, smiling faces, beautiful trucks!
by Happy1953 on 05/30/2016We arrived to a showroom full of smiling helpful sales associates. What was really impressive, it didn't matter that we were looking for one specific person. They had everything available to make our visit comfortable and our wait even… more so. Everyone was helpful and seemed genuinely excited when we finally decided and made our purchase. Even Allen, a co-owner, sat down and chatted with us. That kind of service is rare these days. We will return there if we have a vehicle need ever again. Thank you for making our dreams come true and us so very happy with our purchase! Blessings to all...No street buying experience
by Hipper1127 on 05/30/2016Seth Hiton was wonderful and professional to deal with and I had a great buying experience!Great service and great staff
by Dweikert01 on 05/27/2016Harrison was fantastic in helping us find our new vehicle. His professionalism and vehicle knowledge was a huge help in our shopping experience.I trust Crossroads Ford
by DavidEarl on 05/28/2016Good customer service. Knowledgeable technicians. Trusted dealership.This is where I'll always go! 10 of 10 rating
by jeh2016 on 05/27/2016Excellent service in timely manner with courteous staff! 10 0f 10 ratingGood servicejwb
by jbailey11 on 05/26/2016All employees were courteous and helpful. All questions were answeredGreat
by Hobaugh on 05/26/2016The staff was very nice and helpful and easy to work with to purchase the car.Great people and relaxed environment
by rgmaggi on 05/26/2016Excellent experience and a very friendly environmentExcellent service, great facilities.
by torgnys on 05/25/2016I bought a 2015 Ford Explorer. It is an excellent car and I am very pleased with it. The sales staff was very pleasant and helpful and so was the financial person. I also liked the digital up-to-date process given the amount of documents… required today.great service
by explornj on 05/25/2016after having a bad time at another ford dealer in the area i was glad to come to crossroads and have a good experience, even though all i was there for was an oil change i will defiantly be coming back for other needs on my truckThanks for your help!!
by magnolia45 on 05/24/2016I'm a snowbird so I go to your dealership for my scheduled oil change, etc. before I return to Michigan. In Michigan I get my scheduled oil change, etc. before I return to North Carolina. Your staff is very polite and helpful. I don't… have to wait long for my service on my 2014 Escape.Awesome service.
by tlholland on 05/24/2016It was quick and easy with great service and attention to detail.Great Dealership
by Pascuzzo33 on 05/24/2016The sales representatives were friendly and knowledgeable about their products. They were understanding with needs/wants of a vehicle. Crossroads Ford if Cary is a great dealership
Ford F-250 Super Duty
About our dealership
CrossRoads Ford Apex is the Raleigh areas choice for New Ford Cars, New Ford Trucks, New Ford SUVs, and Used Cars in Raleigh, NC. We are also your one stop dealer for Ford Service, Ford Parts, Ford Accessories, as well as Ford Maintenance and be sure to check out our Ford Service Coupons for even bigger savings.
As one of the leading Used Car dealers in the state, CrossRoads Ford of Apex also offers a great selection of Ford Certified Pre-Owned Cars, Trucks, SUVs, Convertibles and more.
What sets us apart
The CrossRoads 3 On Us VIP New Vehicle Purchase Program is exclusive to all CrossRoads Ford stores. It is just another reason to purchase from us and an added value on top of our great prices and huge selection.
Shop Our Complete Inventory, structure your deal, & we will deliver to your door.
3 On us Includes:
Lube, Oil & Filter Services with Fluid Top Off for FREE!
3 Multi-Point Vehicle Inspections with Battery Inspection for FREE!
3 Tire Rotations, prolonged your Tire Life for FREE!
$500 Bonus Cash to Our Medical Professional Heroes.
Amenities
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area