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Customer Reviews of All American Ford in Old Bridge

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288 reviews
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  • New car

    5 out of 5 starsby BCallahan9077 on 08/04/2015

    Joe Germino was awesome to work with. He addressed all of my questions and concerns. Would buy from Joe in the future.
  • Great Dealership

    5 out of 5 starsby kpuriza on 08/03/2015

    I am leasing a 2015 Ford Edge, I absolutely love it. The service at All American Ford was great. Joe Germino was very pleasant to work with. He got me into the car I wanted at a great price. I will be sure to recommend all of my family and friends to this dealership.
  • Left out one detail, the windows.

    4 out of 5 starsby RosieQ6731 on 08/03/2015

    The staff at All American Ford is always exceptional. On my last service visit I had my Ford Edge detailed and overall I was pleased however they did not do a good job on the interior windows. They were very streaky. It was not noticeable when I picked up the car but when I drove that night it was obvious. Little disappointed.
  • great service

    4 out of 5 starsby moamaed on 08/03/2015

    The salesman bob was very understanding to what i'm looking for and my budget he got me the truck i need and he took care all financial loan and got the the best deal
  • service day

    5 out of 5 starsby JwM4038 on 07/30/2015

    Everything went well with the service.A part had to be ordered and I will return in a week to have the part installed,no problem.
  • Very nice and professional people work here!

    4 out of 5 starsby amhenry0607 on 07/13/2015
    updated 07/30/2015

    I purchased a 2010 Chevy Cobalt. The staff was very nice and professional. The only complaint I have is that I was given a loaner car and through no fault of my own because a tornado drove a branch through the front end of the loaner car, I needed to contact my insurance company and am on the hook for something that was a natural disaster. I would love to give a special mention to Kimberly Meigh. She is outstanding! Very professional and prompt in getting back to me. She was very compassionate asking about my sick mother, the loss of my dog (during the tornado but not due to the tornado), and issues about my car. Thank you Kimberly!!!!
  • Excellent

    5 out of 5 starsby Avega4036 on 07/13/2015
    updated 07/30/2015

    I leased a 15 explorer and the sales team was very helpful.
  • Great Service Promised, OUTSTANDING Service Performed!

    5 out of 5 starsby Chartier4 on 07/29/2015

    I brought my car in 5 weeks earlier for trans problem, a new clutch was needed and was ordered. Mike Colin's your service advisor went out of his way and got my car serviced in a day and a half. Plus another part was found defective and repaired as well. "BRAVO" All American Ford Service Team for job well done!!!
  • Great service!

    5 out of 5 starsby maxz1120 on 07/29/2015

    Service was completed as requested. Free inside cleaning provided for the long wait. Great customer service!
  • Will be returning for future car needs

    5 out of 5 starsby alenz23 on 07/27/2015

    We purchased the 2015 Ford Edge. We were referred to this dealership by a friend and everyone we met with was friendly and helpful. Made the whole process easy and we would definitely recommend friends to your location.
  • Purchased New Utility Body

    5 out of 5 starsby WillH5137 on 07/25/2015

    Dealer was helpful with choosing a vehicle. Process was quick and easy. Looking forward to doing future business!
  • Great Service!

    5 out of 5 starsby donnabear on 07/22/2015

    I had a recall on my Ford Fusion and wanted to get it taken care of. The Service Advisor, Ted, was exceptional! He was so friendly, professional and informative, and my vehicle was done in no time. He even had my car washed! The tech, whose name was Nick, was very knowledgeable about my recall and completed the job very efficiently. I am a very happy customer!
  • Great customer service

    5 out of 5 starsby Fusion8319 on 07/21/2015

    George V. was very patient and helpful ! He made my daughters first vehicle purchase experience very exciting! He made her very happy and proud to gain the opportunity of becoming a Ford owner!! George's' higher ups- management team- were also very delightful to work with. Car buying can be either a very good or very bad experience! No in between ... Thank you All American Ford !!
  • Exceptional customer service, repairs, and valet service

    5 out of 5 starsby water024w on 07/14/2015

    I brought my 2005 Ford Explorer for servicing because the engine light came on, the housing thermostat needed replacement as antifreeze was leaking, the cool air flow was very weak, and the front license plate and base mount completely fell off and needed to be re-mounted. Ted was the customer service representative and provided me with very timely telephone updates for the 3 days that I had to leave my vehicle with Ford due to the extent of repairs required. Ted was kind enough to grant me a 10% courtesy discount. The valet service was exceptional. I needed to be taken from the Ford dealer to the car rental place a few miles north after I had to leave my car. I also needed to be transported from the car rental place to Ford dealer after I returned the rental when my own vehicle was ready for my pickup. No questions asked, the valet service arrived so quickly. These are all reasons I rate this experience a 5. A minor occurrence that bothered me was that the mileage out reading on my invoice was incorrect as when I looked on my odometer, it was actually more than 30 miles more than the number on my invoice, and I wasn't made aware the fuel tank decreased by more than 1/4. I think the technician had to drain my fuel tank to replace the fuel pump? but I couldn't find that written in the notes on my invoice. I also appreciated the complimentary exterior car wash at the end, which my car was in need of. Thank you. I will surely visit this location again for future significant repairs.
  • No dealership games, just great price from beginning!

    5 out of 5 starsby Jocoo23 on 07/13/2015

    Went in to test drive a 2016 Ford Fusion Energi and got a better deal than originally anticipated so put a deposit down and came in the next day to finish the deal. Great facility and great staff. Thank you so much!
  • Excellent service!

    5 out of 5 starsby Mrod012 on 07/13/2015

    Everyone was so helpful, and the oil change was finished in great timing
  • Extremely Satisfied Customer

    5 out of 5 starsby UPatel9770 on 07/08/2015

    I purchased a certified pre-owned Ford Explorer after receiving an online quote. It was a no hassle experience. I was out of the dealership in a couple of hours with my vehicle. The service I received from the saleswoman, business manager, and all other parties involved was excellent. I highly recommend working with this dealership if you're looking for great service and a great deal.
  • Fast service, friendly staff......

    5 out of 5 starsby Diggerdo57 on 07/07/2015

    Needed a recall on my 2015 Fusion. They had the car finished in under an hour. Staff was very helpful. .
  • My experience

    4 out of 5 starsby Lotierzn on 07/07/2015

    Was there all day but at the end of the day we got a deal done and I was walking away with a new amazing 2015 mustang.
  • Wonderful sales man Dan Beaubien

    5 out of 5 starsby Skiewalker on 07/07/2015

    Ford mustang gt premium convertible. Almost all of the staff were honest and helpful. Dan Beaubien was my sales associate and he was absolutely wonderful . Polite,friendly,and knowledgeable. Not over aggressive or pushy. I'm surprised his not manager.
  • A buying pleasure

    4 out of 5 starsby jennmag on 07/07/2015

    Joe DiMaggio was a great help. He was pleasant, patient & helpful. He was wiling to show me as many vehicles as I wanted (numerous times) & still acted as if it were the first vehicle I had seen. I felt no pressure to make a decision. He didn't rush our time either. Once I made a decision to purchase, Joe explained every step of the process clearly as we moved forward. I purchased from All American due to my dealings with Joe versus those at other Ford dealerships in the area.

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About our dealership

All American Ford in Old Bridge is the #1 Ford dealership in NJ and one of the most awarded Ford dealerships on the east coast. We are your one-stop shop for all your automotive needs. We have the largest inventory of new Ford, Used and Certified Pre-Owned (CPO) vehicles in the Northeast. Our goal is to save you time and money. Come experience the difference at our family owned & operated dealership

What sets us apart
Proud Sponsor for JAR of Hope
Ford Partner in Quality Award Recipient
#1 Ford Dealership in New Jersey
President's Award Recipient
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Collision Repair/Body Shop
  • Express Service