Customer Reviews of All American Ford in Old Bridge
Satisfaction Guaranteed
byon 04/15/2024
I recently visited All American Ford in Old Bridge for the second time, and once again, I was thoroughly impressed by their outstanding customer service. Jamie, our sales representative, demonstrated exceptional patience and a genuinely personable approach. Their dedication to ensuring a positive experience made all the difference. Jamie took the time to understand our needs and preferences, guiding us through the options with expertise and professionalism. It's clear that All American Ford in Old Bridge prioritizes customer satisfaction, and Jamie's consistent excellence reflects this commitment. I highly recommend All American Ford in Old Bridge, especially with Jamie as your sales rep. You won't be disappointed!"
Nilay and All American were great
byon 05/02/2016
Brought in my Ford Edge because the PTU was making a buzzing noise. They gave me a 2016 Ford Explorer to drive around while they fixed the issue, all in the allotted time frame. I recommend seeing Nilay -- he was amazing! A++ service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
polite not pushy
byon 04/29/2016
Im l leasing an F 150 my third love it,, service was excellent The staff as usual was more than helpful and knowledgeable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
sales was great
byon 04/27/2016
sales was great, jamie was fantastic as was the rest of the staff
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Friendly, reliable service from trustworthy professionals.
byon 04/25/2016
I always take my Ford Ranger to American Ford of Old Bridge for service. Their technicians are very knowledgeable and clearly explain everything. They stand behind the work they do and clearly take pride in doing a job right. Prices are fair and there always seems to be some promotion or discount available, plus they give you service credits for next time. To top it all off they even wash your car for you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
To much time..
byon 04/22/2016
I had a 10:00 appointment,and didn't leave out of there till after 12:00. To long for a oil change. The employees are very nice. I will take my Edge to a Lincoln dealer after my free service is complete..
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Great Service!
byon 04/19/2016
I leased a 2016 Ford Fusion and could not be happier. I was nervous about going from an Escape to a Fusion but I love my Fusion. Everyone at All American Ford was very helpful and made the process very easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Reliable dealership
byon 04/19/2016
Dropped off my car the night before my appointment. I was very pleased to get a phone call first thing in the morning. My car was ready in the early afternoon. I have always found the staff to be very courteous.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Dealership
byon 04/13/2016
I purchased a2016 mustang Roush, and am very pleased with the car. The salesman Ali Balal was very helpful with the purchase along with Joe Pedi. Ali built the perfect car for me and my wife. He recommended race red color along with the Roush 20 inch wheels which really makes the car stand out. We are very pleased with the car and would recommend your dealership to everyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 04/12/2016
F-150 make an appointment online they took the vehicle in on time and I was out of there within an hour had a full service and tires rotated
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
All American, All star,
byon 04/12/2016
Very friendly reception. I was asked exactly what the problem is and added it to the repair report. even though under construction the waiting area was attentive to customers needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent
byon 04/11/2016
Purchased a 2016 f150 I love it and loved all the service!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ashley McCauley - Great Leasing Experience
byon 04/11/2016
Ashley McCauley made my leasing experience a pleasure. She handled the entire transaction smoothly and ensured that every detail was taken care with my 2016 Ford Fusion. Ashley even went out into the pouring rain to take my E-Z pass off my old car and put it on the new. What great service. Hope you're still at All American in 3 years when I come in again. Great job!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
truck
byon 04/10/2016
The service from joe demathio was excellent the only problem i have is there is no excuse to be charging $315 for a dealer fee i looked at my contracts from other dealers and they didn't charge it Ford pays you for this stuff and it is more than what lawyers charge for there similar services. Other than that it was a good experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great, Honest, Straight forward Experience !!
byon 04/08/2016
Bought a 2014 Jeep Grand Cherokee Summit. Ali the salesperson made this happen. I was out of state and we agreed on the details, (Price, etc.) over the phone and I came up and everything we spoke of was exactly as we had discussed. It is a big leap of faith to talk with someone on the phone one day and travel 6-7 hours and have everything work out perfect and exactly as you discussed with the sales person. There are a lot of other poor dealerships out there I have delt with in the past that will bait and switch all types of things on you in the last minute. My experience with Ali and American Ford was the kind of car buying experience you want to have, fast to the point and honest. Thank you all!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
a good place to take your car
byon 04/06/2016
Had to wait a little longer than usual. But the coffee and donuts help. Like going here with my Explorer. Tara is very courteous
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great team effort from All Anerican Ford
byon 04/05/2016
I have done a number of deals with All American And it's the because of your team from sales to service. Frank Piro and Jamie Thalor made our latest experience a pleasure. They listened to our needs and came up with choices that turned my wife and I just stopping by to "kick the tires " to closing a deal and my wife drove home in her new Escape ( her 4th Escape too I might add). Good job by all.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
No Better Service Dept - No Better Vehicles Ever Made. I grade it..... A+
byon 04/05/2016
This is my 3rd purchase from All American Ford. Starting The year of 2002 - F-150 xlt to my present day, 2015 F-150 xlt. I will Never Purchase Anything But. (***) - See cymbal @ Bottom of page) I called All American Ford - Service Dept @ 12:30 PM - For an Oil Change/Rotate tires/Top off Fluids The women in the Service Dept answering the phones was Extremely Polite & asked, "Can you have your truck here by 2:30.?" Absolutely Incredible! @ 4:30 PM. my Truck was complete & Also washed. Your Service Dept. beats Any/Every Service Dept. Hands Down! My wife's cars, have all been BMW's. ( I Have Tried to get her to Switch to Ford 1000's of X's. There have been Too Many times i have heard, "The 1st avail. i have is, ???." But, that is 10 days away. I know. We hear that it all the time." Please Try to help me, to help you to help her, Change To Ford.(I knows it sounds like An Abbott & Costello routine - LOL) Maybe a 4 day cruse from Florida to wherever. I Know she likes, Speed & Power-But Refuses to drive Mustangs. She does like The Fusion, is it avail. w/ the Turbo's? As a TRUE Lifetime Member With / Ford...... I started @ Age 17 & Was Hooked! I Am Now 53 Yrs. Old. Starting with a 1983 Mustang GT Turbo/ (Many Don't Know Ford Built a Mustang GT W/A 4.Cyl. engine. With a small Turbo. Then 1985 Must.- SVO,Then 88 to 2001 Mustang GT's....2002 Purchased my First F-150 - I was a PAPD Detective trapped in Tower 1 when 2 fell 9/11. The Truck's make me feel Safe. after 5 operations. Bring Back A Special Order - 1980's - Smoked Glass Tee-Top Roof. I Would Buy That As It Exited The Factory Floor!!! Just think how would this look on an F-150? Absolutely Gorgeous!!!! Sorry to have typed so long...You can wake up now....LOL Sincerely, Michael Simons Ford 4 Life....
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
All American is the best!
byon 04/05/2016
This is the only dealer I'll bring my car too. The best!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 04/05/2016
The atmosphere is always friendly, and Tara my service advisor is always on point. The rest of the service staff is on point as well. ( Mike and Rachel.)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very nice service reps.
byon 04/04/2016
I dealt with Nilay Desai. He was friendly from the very beginning, worked with me so I could get a rental for the time my car would be in service and kept me up to date with what was wrong with my car and when it would be ready.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
all yes answers
byon 04/04/2016
i always have great service when go to all american ford
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
All American Ford in Old Bridge is the #1 Ford dealership in NJ and one of the most awarded Ford dealerships on the east coast. We are your one-stop shop for all your automotive needs. We have the largest inventory of new Ford, Used and Certified Pre-Owned (CPO) vehicles in the Northeast. Our goal is to save you time and money. Come experience the difference at our family owned & operated dealership
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