Customer Reviews of All American Ford in Old Bridge
Review type:
Reward was delayed.
by John Phillips on 05/08/2025
updated 06/27/2025
My son purchased 6 vehicles for Teyma a company he works with, 3 vehicles for Balsam another construction company he works with. And most recently a custom dump body with plow and spreader for Society Hill “he is on the board of directors”… this past month he purchased a new f150 for himself and convinced me to also purchase a new F150.
Upon doing my paperwork I was informed of a $200.00 reward for bringing in new customers.
When asked about it I got the run around. I am not happy that a loyal customer (my son) was treated that way. Maybe he should consider another dealership for his next 11 purchases.
Update June 2025:
Dealer made good on the promise of a reward to my son for recommending their dealership.
John, really appreciate your feedback. I'm glad we were able to connect and come to an agreement, and that now you're happy! Appreciate you working with us to explain this and come to a resolution. Thanks, Joe Pedi
287 reviews
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Nilay and All American were great
by focus282 on 05/02/2016Brought in my Ford Edge because the PTU was making a buzzing noise. They gave me a 2016 Ford Explorer to drive around while they fixed the issue, all in the allotted time frame. I recommend seeing Nilay -- he was amazing! A++ service!polite not pushy
by AB55154 on 04/29/2016Im l leasing an F 150 my third love it,, service was excellent The staff as usual was more than helpful and knowledgeable.Ashley McCauley - Great Leasing Experience
by MustangSal12 on 04/11/2016updated 04/29/2016Ashley McCauley made my leasing experience a pleasure. She handled the entire transaction smoothly and ensured that every detail was taken care with my 2016 Ford Fusion. Ashley even went out into the pouring rain to take my E-Z pass off my… old car and put it on the new. What great service. Hope you're still at All American in 3 years when I come in again. Great job!truck
by Brickscapes on 04/10/2016updated 04/27/2016The service from joe demathio was excellent the only problem i have is there is no excuse to be charging $315 for a dealer fee i looked at my contracts from other dealers and they didn't charge it Ford pays you for this stuff and it is more… than what lawyers charge for there similar services. Other than that it was a good experience.a good place to take your car
by 8564731y91 on 04/06/2016updated 04/26/2016Had to wait a little longer than usual. But the coffee and donuts help. Like going here with my Explorer. Tara is very courteousFriendly, reliable service from trustworthy professionals.
by danthepup on 04/25/2016I always take my Ford Ranger to American Ford of Old Bridge for service. Their technicians are very knowledgeable and clearly explain everything. They stand behind the work they do and clearly take pride in doing a job right. Prices are… fair and there always seems to be some promotion or discount available, plus they give you service credits for next time. To top it all off they even wash your car for you.Great Service!
by Priscilla100 on 04/19/2016I leased a 2016 Ford Fusion and could not be happier. I was nervous about going from an Escape to a Fusion but I love my Fusion. Everyone at All American Ford was very helpful and made the process very easy.Reliable dealership
by Mgmanalapan on 04/19/2016Dropped off my car the night before my appointment. I was very pleased to get a phone call first thing in the morning. My car was ready in the early afternoon. I have always found the staff to be very courteous.No Better Service Dept - No Better Vehicles Ever Made. I grade it..... A+
by Highway24 on 04/05/2016updated 04/19/2016This is my 3rd purchase from All American Ford. Starting The year of 2002 - F-150 xlt to my present day, 2015 F-150 xlt. I will Never Purchase Anything But. (***) - See cymbal @ Bottom of page) I called All American Ford - Service Dept @… 12:30 PM - For an Oil Change/Rotate tires/Top off Fluids The women in the Service Dept answering the phones was Extremely Polite & asked, "Can you have your truck here by 2:30.?" Absolutely Incredible! @ 4:30 PM. my Truck was complete & Also washed. Your Service Dept. beats Any/Every Service Dept. Hands Down! My wife's cars, have all been BMW's. ( I Have Tried to get her to Switch to Ford 1000's of X's. There have been Too Many times i have heard, "The 1st avail. i have is, ???." But, that is 10 days away. I know. We hear that it all the time." Please Try to help me, to help you to help her, Change To Ford.(I knows it sounds like An Abbott & Costello routine - LOL) Maybe a 4 day cruse from Florida to wherever. I Know she likes, Speed & Power-But Refuses to drive Mustangs. She does like The Fusion, is it avail. w/ the Turbo's? As a TRUE Lifetime Member With / Ford...... I started @ Age 17 & Was Hooked! I Am Now 53 Yrs. Old. Starting with a 1983 Mustang GT Turbo/ (Many Don't Know Ford Built a Mustang GT W/A 4.Cyl. engine. With a small Turbo. Then 1985 Must.- SVO,Then 88 to 2001 Mustang GT's....2002 Purchased my First F-150 - I was a PAPD Detective trapped in Tower 1 when 2 fell 9/11. The Truck's make me feel Safe. after 5 operations. Bring Back A Special Order - 1980's - Smoked Glass Tee-Top Roof. I Would Buy That As It Exited The Factory Floor!!! Just think how would this look on an F-150? Absolutely Gorgeous!!!! Sorry to have typed so long...You can wake up now....LOL Sincerely, Michael Simons Ford 4 Life....Great service
by Champion37 on 04/05/2016updated 04/18/2016The atmosphere is always friendly, and Tara my service advisor is always on point. The rest of the service staff is on point as well. ( Mike and Rachel.)Great team effort from All Anerican Ford
by Alandstrom1 on 04/05/2016updated 04/18/2016I have done a number of deals with All American And it's the because of your team from sales to service. Frank Piro and Jamie Thalor made our latest experience a pleasure. They listened to our needs and came up with choices that turned my… wife and I just stopping by to "kick the tires " to closing a deal and my wife drove home in her new Escape ( her 4th Escape too I might add). Good job by all.Very nice service reps.
by Mellyhp on 04/04/2016updated 04/15/2016I dealt with Nilay Desai. He was friendly from the very beginning, worked with me so I could get a rental for the time my car would be in service and kept me up to date with what was wrong with my car and when it would be ready.Great Dealership
by transam63 on 04/13/2016I purchased a2016 mustang Roush, and am very pleased with the car. The salesman Ali Balal was very helpful with the purchase along with Joe Pedi. Ali built the perfect car for me and my wife. He recommended race red color along with the… Roush 20 inch wheels which really makes the car stand out. We are very pleased with the car and would recommend your dealership to everyone.Service
by Tools019 on 04/12/2016F-150 make an appointment online they took the vehicle in on time and I was out of there within an hour had a full service and tires rotatedExcellent
by Zgiannone on 04/11/2016Purchased a 2016 f150 I love it and loved all the service!All American, All star,
by DeAngelis on 04/12/2016Very friendly reception. I was asked exactly what the problem is and added it to the repair report. even though under construction the waiting area was attentive to customers needs.flat tire
by trouble66 on 04/03/2016updated 04/11/2016flat tire towed in fixed problem efficiently and professionallyGreat, Honest, Straight forward Experience !!
by MattFoley on 04/08/2016Bought a 2014 Jeep Grand Cherokee Summit. Ali the salesperson made this happen. I was out of state and we agreed on the details, (Price, etc.) over the phone and I came up and everything we spoke of was exactly as we had discussed. It… is a big leap of faith to talk with someone on the phone one day and travel 6-7 hours and have everything work out perfect and exactly as you discussed with the sales person. There are a lot of other poor dealerships out there I have delt with in the past that will bait and switch all types of things on you in the last minute. My experience with Ali and American Ford was the kind of car buying experience you want to have, fast to the point and honest. Thank you all!!2016 Ford Escape Lease
by jcurrenti on 03/31/2016updated 04/06/2016Chris, I cant say enough good things about the employees at your facility. I have been a dedicated customer at this facility for over 15 years and in the last 10 year years the busier your dealership has gotten the better your service by… the employees has been. Its always a pleasure to visit the showroom or the service department. I never have any problems getting an appointment for service and it always a pleasant experience. The recent buying experience was one of the easiest and most gratifying one also. Everyone I had contact with was excellent, especially Joe and Frank Pedi. I always send my friends and relitives to your facility due to these reasons. Regards Joe CurrentiAll American is the best!
by Clevine1037 on 04/05/2016This is the only dealer I'll bring my car too. The best!all yes answers
by tacodoc on 04/04/2016i always have great service when go to all american ford
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About our dealership
All American Ford in Old Bridge is the #1 Ford dealership in NJ and one of the most awarded Ford dealerships on the east coast. We are your one-stop shop for all your automotive needs. We have the largest inventory of new Ford, Used and Certified Pre-Owned (CPO) vehicles in the Northeast. Our goal is to save you time and money. Come experience the difference at our family owned & operated dealership
What sets us apart
Proud Sponsor for JAR of Hope
Ford Partner in Quality Award Recipient
#1 Ford Dealership in New Jersey
President's Award Recipient
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Collision Repair/Body Shop
- Express Service
John, really appreciate your feedback. I'm glad we were able to connect and come to an agreement, and that now you're happy! Appreciate you working with us to explain this and come to a resolution. Thank, Joe Pedi
by All American Ford in Old Bridge on 06/26/2025